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Foundever Customer Service Associate Interview Questions and Answers for Freshers

Updated 29 Jun 2024

1 interview found

Sort by: Popular
Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Company Website and was interviewed in May 2024.

4 Interview Rounds

1

Assignment Round

This was Chat round, In this round we have to communicate with customer and resolve their queries through chat

2

HR Round (1 Question)

  • Q1. About Self Introduction and Basic Questions about education
3

Group Discussion Round

Given a topic (15min time)to complete

4

One-on-one Round (3 Questions)

  • Q1. Asked about myself and family background
  • Q2. About Education and why do you choose
  • Q3. Asked about night shift ,Is it ok or not

Interview Preparation Tips

Interview preparation tips for other job seekers - It was really Easy to crack, just focus on communication skills and be confident.

Interview questions from similar companies

Interview experience
3
 Average
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Introduction about yourself and your education
  • Q2. Ask for night shift

I applied via Naukri.com and was interviewed in Dec 2021.

5 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Group Discussion Round

Introduction

3

HR Round (2 Questions)

  • Q1. Tell me about yourself.
  • Q2. What are your strengths and weaknesses?
4

Assignment Round

5

One-on-one Round (1 Question)

  • Q1. Salary package and job role and also less package will be given

Interview Preparation Tips

Interview preparation tips for other job seekers - Dislike the company bro never ever join in it

I applied via Referral and was interviewed in Jun 2021.

3 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - just be confident. dont hesitate. maintain fluency level.
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed before Feb 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

HR Round (1 Question)

  • Q1. Basic introduction, past experience, and past job roll.
3

One-on-one Round (1 Question)

  • Q1. Given any topic and speak atleast 2 minutes. And checked grammar and pronounciation and verbal knowledge.

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep confident, and be focused towards your career.
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Oct 2023.

4 Interview Rounds

1

One-on-one Round (1 Question)

  • Q1. Self intro in english?
2

One-on-one Round (3 Questions)

  • Q1. What you know about BPO?
  • Q2. Why you wanna join BPO?
  • Q3. Roles and responsibilities of customer service associate?
3

Versant Round (1 Question)

  • Q1. Basic english test (listening, speaking)
4

One-on-one Round (1 Question)

  • Q1. Will ask little bit about the process for which they are hiring you?

Interview Preparation Tips

Topics to prepare for iEnergizer Customer Service Associate interview:
  • Women empowerment
Interview preparation tips for other job seekers - Be confident, and prepared all the question regarding BPO If you are fresher.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

HR Round (3 Questions)

  • Q1. What are your strengths and weaknesses?
  • Q2. What are your salary expectations?
  • Q3. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Its hard to get a job so try hard
Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Sep 2023.

5 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2

HR Round (1 Question)

  • Q1. Tell me about yourself? Education background Experience
3

One-on-one Round (1 Question)

  • Q1. Communication skills test
4

Aptitude Test Round

Basic Aptitude questions and versant

5

One-on-one Round (1 Question)

  • Q1. Why you want to join this sector

Interview Questions

  • Q1. Related to post and process which you are going to give interview about Add Answer
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Walk-in and was interviewed in Jul 2023.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
2

HR Round (3 Questions)

  • Q1. Tell me something about yourself
  • Q2. Why should i join you
  • Q3. What is customer service

Interview Preparation Tips

Interview preparation tips for other job seekers - your should have good pronounciation skill

Foundever Interview FAQs

How many rounds are there in Foundever Customer Service Associate interview for freshers?
Foundever interview process for freshers usually has 4 rounds. The most common rounds in the Foundever interview process for freshers are Assignment, HR and Group Discussion.
What are the top questions asked in Foundever Customer Service Associate interview for freshers?

Some of the top questions asked at the Foundever Customer Service Associate interview for freshers -

  1. Us banking process backend insurance claims accounts paya...read more
  2. How would you handle a customer who is ang...read more
  3. How to explain good ...read more

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Foundever Customer Service Associate Salary
based on 189 salaries
₹1.2 L/yr - ₹5.2 L/yr
8% less than the average Customer Service Associate Salary in India
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Foundever Customer Service Associate Reviews and Ratings

based on 63 reviews

3.7/5

Rating in categories

3.5

Skill development

3.5

Work-Life balance

3.1

Salary & Benefits

3.8

Job Security

3.5

Company culture

2.9

Promotions/Appraisal

3.4

Work Satisfaction

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