Salesforce Interview Questions, Process, and Tips

Q1. General questions related to salesforce.
Ans. General questions related to salesforce like Apex,triggers, asynchronous process, Integrations scenario,flows,lwc, lightning aura,order of execution, deployment strategy,governer limits. And brief explanation of your current roles and responsibilities in your company.
Answered by DASARADHA RAM
Add your answer
Q2. Questions related to troubleshooting skills
Ans. This is interesting part.Since the primary job role is to troubleshoot the issues.Interviewer will ask your approach towards certain troubleshooting scenarios.be prepared with a use case and how you resolved it and what are things you'll look into it if you ever come across such situations.
Answered by DASARADHA RAM
Add your answer
Q3. Test classes related
Ans. Questions related to test classes best practices and limitations.
Answered by DASARADHA RAM
Add your answer

Q1. Just to check your communication
Add your answer
Q2. Interviewer might act like a customer and you need to answer the customer queries.like a telephonic customer care experience.
Add your answer

Q1. Questions related to support work and shifts
Add your answer
Q2. Manager might ask you why are interested in this role if you're already a developer at your current company.Also they'll check if you're comfortable working in any shift.
Add your answer

Q1. General HR discussions
Ans. This round is the final one and they'll wrap up with CTC talks.
Answered by DASARADHA RAM
Add your answer

Q1. Related salesforce technology
Add your answer

Q1. Brief me about yourself.
Ans. 
I am an experienced Key Accounts Executive with a strong track record in managing and growing key client relationships.
• Over 5 years of experience in key account management

• Proven ability to exceed sales targets and drive revenue growth

• Strong negotiation and communication skills

• Successfully managed a portfolio of high-value clients, resulting in increased customer satisfaction and repeat business

• Implemented strategic acc...read more
Answered by AI
Add your answer
Q2. Tell about a complex deal that you managed to close. Explain the challenges and how did you overcome those.
Ans. 
Closed a complex deal with a multinational company by addressing their unique requirements and building strong relationships.
• Identified the specific needs and pain points of the multinational company

• Customized our product offerings to meet their requirements

• Navigated through multiple decision-makers and stakeholders

• Built strong relationships with key contacts within the company

• Addressed concerns and objections effectiv...read more
Answered by AI
Add your answer
Q3. What do you know about Salesforce?
Ans. 
Salesforce is a cloud-based customer relationship management (CRM) platform that helps businesses manage their sales, marketing, and customer service activities.
• Salesforce is a CRM platform used by businesses to manage customer relationships.

• It provides tools for sales, marketing, and customer service activities.

• Salesforce is cloud-based, allowing users to access their data from anywhere.

• It offers features like lead ma...read more
Answered by AI
Add your answer

Q1. Brief your professional journey.
Ans. 
I have had a diverse professional journey, starting from sales and gradually moving into key account management.
• Started my career in sales at XYZ Company

• Successfully achieved sales targets and built a strong client base

• Promoted to a key account management role at ABC Company

• Managed key accounts, developed strong relationships, and increased revenue

• Implemented effective strategies to retain and grow key accounts

• Collabor...read more
Answered by AI
Add your answer
Q2. Why do you want to join Salesforce?
Ans. 
I want to join Salesforce because of its industry-leading position, innovative products, and strong company culture.
• Salesforce is a global leader in CRM software, with a strong reputation for its products and services.

• I am impressed by Salesforce's commitment to innovation and its continuous development of new features and solutions.

• The company's strong company culture, focus on employee success, and dedication to cust...read more
Answered by AI
Add your answer

Q1. Tell me about your professional achievements.
Ans. 
I have achieved significant growth in key accounts by implementing effective strategies and building strong relationships.
• Successfully increased revenue by 30% in key accounts through targeted sales initiatives.

• Developed and executed a comprehensive account management plan resulting in a 20% increase in customer retention.

• Negotiated and closed major deals with key clients, resulting in a 50% increase in annual contract...read more
Answered by AI
Add your answer
Q2. Explain one of the toughest deal that you cracked.
Ans. 
I successfully closed a deal with a major client after months of negotiations and overcoming various challenges.
• Identified the client's pain points and tailored a solution to address them

• Built strong relationships with key stakeholders

• Negotiated pricing and contract terms to meet both parties' needs

• Managed internal teams to ensure smooth implementation

• Provided ongoing support and exceeded client's expectations
Answered by AI
Add your answer
Q3. What's the sales cycle and the average ticket size that you have handled in your current/past organization?
Ans. 
The sales cycle in my current/past organization typically ranges from X to Y months. The average ticket size varies between $A and $B.
• Sales cycle duration: X to Y months

• Average ticket size: $A to $B

• Provide specific examples if applicable
Answered by AI
Add your answer

Q1. Lwc triggers batch apex
Add your answer

Why u want to join the company

Q1. What is your expected salary
Add your answer