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Salesforce Key Accounts Executive Interview Questions and Answers

Updated 13 Mar 2023

Salesforce Key Accounts Executive Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Mar 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Brief me about yourself.
  • Ans. 

    I am an experienced Key Accounts Executive with a strong track record in managing and growing key client relationships.

    • Over 5 years of experience in key account management

    • Proven ability to exceed sales targets and drive revenue growth

    • Strong negotiation and communication skills

    • Successfully managed a portfolio of high-value clients, resulting in increased customer satisfaction and repeat business

    • Implemented strategic acc...

  • Answered by AI
  • Q2. Tell about a complex deal that you managed to close. Explain the challenges and how did you overcome those.
  • Ans. 

    Closed a complex deal with a multinational company by addressing their unique requirements and building strong relationships.

    • Identified the specific needs and pain points of the multinational company

    • Customized our product offerings to meet their requirements

    • Navigated through multiple decision-makers and stakeholders

    • Built strong relationships with key contacts within the company

    • Addressed concerns and objections effectiv...

  • Answered by AI
  • Q3. What do you know about Salesforce?
  • Ans. 

    Salesforce is a cloud-based customer relationship management (CRM) platform that helps businesses manage their sales, marketing, and customer service activities.

    • Salesforce is a CRM platform used by businesses to manage customer relationships.

    • It provides tools for sales, marketing, and customer service activities.

    • Salesforce is cloud-based, allowing users to access their data from anywhere.

    • It offers features like lead ma...

  • Answered by AI
Round 3 - One-on-one 

(2 Questions)

  • Q1. Brief your professional journey.
  • Ans. 

    I have had a diverse professional journey, starting from sales and gradually moving into key account management.

    • Started my career in sales at XYZ Company

    • Successfully achieved sales targets and built a strong client base

    • Promoted to a key account management role at ABC Company

    • Managed key accounts, developed strong relationships, and increased revenue

    • Implemented effective strategies to retain and grow key accounts

    • Collabor...

  • Answered by AI
  • Q2. Why do you want to join Salesforce?
  • Ans. 

    I want to join Salesforce because of its industry-leading position, innovative products, and strong company culture.

    • Salesforce is a global leader in CRM software, with a strong reputation for its products and services.

    • I am impressed by Salesforce's commitment to innovation and its continuous development of new features and solutions.

    • The company's strong company culture, focus on employee success, and dedication to cust...

  • Answered by AI
Round 4 - One-on-one 

(3 Questions)

  • Q1. Tell me about your professional achievements.
  • Ans. 

    I have achieved significant growth in key accounts by implementing effective strategies and building strong relationships.

    • Successfully increased revenue by 30% in key accounts through targeted sales initiatives.

    • Developed and executed a comprehensive account management plan resulting in a 20% increase in customer retention.

    • Negotiated and closed major deals with key clients, resulting in a 50% increase in annual contract...

  • Answered by AI
  • Q2. Explain one of the toughest deal that you cracked.
  • Ans. 

    I successfully closed a deal with a major client after months of negotiations and overcoming various challenges.

    • Identified the client's pain points and tailored a solution to address them

    • Built strong relationships with key stakeholders

    • Negotiated pricing and contract terms to meet both parties' needs

    • Managed internal teams to ensure smooth implementation

    • Provided ongoing support and exceeded client's expectations

  • Answered by AI
  • Q3. What's the sales cycle and the average ticket size that you have handled in your current/past organization?
  • Ans. 

    The sales cycle in my current/past organization typically ranges from X to Y months. The average ticket size varies between $A and $B.

    • Sales cycle duration: X to Y months

    • Average ticket size: $A to $B

    • Provide specific examples if applicable

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Salesforce Key Accounts Executive interview:
  • Salesforce CRM
  • Sales cloud
  • Service Cloud
  • Trailhead
Interview preparation tips for other job seekers - While I had to go through just 3 rounds of one on one virtual interviews, thats not the process that Salesforce generally follows while interviewing the candidates for sales role.

There are around 4-5 and in some cases 7 rounds of interviews which includes a case study or a presentation.

They take around a month to let you know if you are in.

Even after being interviewed for all the rounds in the same day and the HR verbally informing me in the evening of my selection, they took around 1.5 months to release the offer.

Interview questions from similar companies

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Jun 2024. There were 3 interview rounds.

Round 1 - Coding Test 

Easy to moderate level

Round 2 - Case Study 

Easy and not difficult

Round 3 - One-on-one 

(2 Questions)

  • Q1. Strength and weakness
  • Q2. Are you ready to commute
  • Ans. 

    Yes, I am ready to commute for the job.

    • I have reliable transportation and am willing to travel to meet clients or attend meetings.

    • I understand that commuting may be necessary for the role and am prepared to make the necessary arrangements.

    • I am flexible with my schedule and can accommodate any travel requirements for the job.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Nice be confident
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Cross selling, up selling
  • Q2. What is the main role for a KAM
  • Ans. 

    The main role of a Key Account Manager is to manage and nurture relationships with key clients to drive business growth.

    • Developing and maintaining strong relationships with key clients

    • Understanding the needs and goals of key clients

    • Creating and implementing strategic account plans

    • Identifying new business opportunities within key accounts

    • Collaborating with internal teams to meet client needs

    • Monitoring and analyzing key

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - It was not a bad interview but would be so much better if they could do virtual rounds. I travelled 90 kms and they said the panel is not available and to come some other day and give such short notice. Atleast the second round should be virtual as this is the company's erroe
Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. Expertise test & responsibilities
Round 2 - One-on-one 

(2 Questions)

  • Q1. Walk me through your resume
  • Q2. Questions related to SAAS

Interview Preparation Tips

Interview preparation tips for other job seekers - Please respect the talent. Always compensation doesn't based on the individuals skills
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I was interviewed in Jun 2024.

Round 1 - HR 

(2 Questions)

  • Q1. Introduce yourself
  • Q2. Tell me a time when you went above and beyond to help your client’s business grow
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Prioritisation of accounts
  • Ans. 

    Prioritisation of accounts involves evaluating factors such as revenue potential, strategic importance, and relationship strength.

    • Assess revenue potential of each account based on past sales data and projected growth.

    • Consider the strategic importance of each account in relation to company goals and objectives.

    • Evaluate the strength of relationships with key stakeholders in each account.

    • Prioritize accounts that offer the...

  • Answered by AI
  • Q2. Why did you oeave your last job?
  • Ans. 

    Seeking new challenges and opportunities for growth.

    • Desire for career advancement

    • Limited opportunities for growth in previous role

    • Seeking new challenges and responsibilities

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Technical rounds focus on Cloud Skills
  • Ans. Prepare well for the Cloud Architecture
  • Answered by Santosh Rajput

I applied via Job Fair and was interviewed in Sep 2022. There was 1 interview round.

Round 1 - Questions 

(3 Questions)

  • Q1. Describe your achievements in communication skills
  • Ans. This job is awesome because it improve my communication skills.
  • Answered by Nikita shastri
  • Q2. Describe your sales achievements?
  • Q3. Describe about your hobbies, and interest?

Interview Preparation Tips

Topics to prepare for Google Sales Officer interview:
  • Computer Operating
  • Computer Networking
Interview preparation tips for other job seekers - Focus on your own power and mind and clear you best interview.

Salesforce Interview FAQs

How many rounds are there in Salesforce Key Accounts Executive interview?
Salesforce interview process usually has 4 rounds. The most common rounds in the Salesforce interview process are One-on-one Round and Resume Shortlist.
How to prepare for Salesforce Key Accounts Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Salesforce. The most common topics and skills that interviewers at Salesforce expect are Account Planning, Automation, Business Case, CRM and Cold Calling.

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Salesforce Key Accounts Executive Salary
based on 4 salaries
₹19.1 L/yr - ₹80 L/yr
462% more than the average Key Accounts Executive Salary in India
View more details

Salesforce Key Accounts Executive Reviews and Ratings

based on 3 reviews

2.3/5

Rating in categories

1.9

Skill development

2.6

Work-Life balance

2.3

Salary & Benefits

1.3

Job Security

1.6

Company culture

1.3

Promotions/Appraisal

1.6

Work Satisfaction

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