National Key Account Manager Interview Questions and Answers

I implemented a performance matrix at my previous organization to track key account metrics and calculate ROI.

• Developed a performance matrix to measure key account performance

• Monitored KPIs such as revenue growth, customer retention, and market share

• Used data analytics to track ROI and identify areas for improvement

• Regularly reviewed and adjusted the performance matrix based on results

• Presented findings to senior management to drive strategic decision-making