Add office photos
Filter interviews by
Salesforce Escalation Manager Interview Questions and Answers
Updated
9 May 2022
Salesforce Escalation Manager Interview Experiences
1 interview found
Anonymous
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one
(1 Question)
- Q1. How would you save attrition when a customer is not happy with product roadmap?
- Ans.
To save attrition when a customer is not happy with the product roadmap, it is important to address their concerns and provide alternative solutions.
Listen to the customer's concerns and understand their specific issues with the product roadmap.
Offer personalized solutions or alternatives that align with the customer's needs and expectations.
Engage in open and transparent communication to build trust and demonstrate a ...
Answered by
AI
View 1 more answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Use STAR model to answer the questions
Top trending discussions
View All
Interview Tips & Stories
2w
an operations executive
Job Market Seems to Be Opening Up Again!
I've been getting more interview calls recently, and after months of silence., it’s a relief! Things are looking better out there. Keep building your skills and applying, guys. Patience does pay off!
For context:
I have about 5 years of experience in the IT field, currently working as a security analyst (contract role) for the past 6 months. I've been applying for analyst roles at junior/mid-level positions open to hybrid and remote setups.
Certifications I’ve done so far include CEH, CCNA, AWS Practitioner, and Splunk Essentials.
What’s been your experience with job hunting lately? Let’s help each other out!
Got a question about Salesforce?
Ask anonymously on communities.
Salesforce Interview FAQs
How many rounds are there in Salesforce Escalation Manager interview?
Salesforce interview process usually has 2 rounds. The most common rounds in the Salesforce interview process are Resume Shortlist and One-on-one Round.
How to prepare for Salesforce Escalation Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Salesforce. The most common topics and skills that interviewers at Salesforce expect are Project Management, Salesforce, Technical Support, Account Management and Continuous Improvement.
Tell us how to improve this page.
Salesforce Interviews By Designations
- Salesforce Technical Support Engineer Interview Questions
- Salesforce Salesforce Developer Interview Questions
- Salesforce Salesforce Administrator Interview Questions
- Salesforce Software Developer Interview Questions
- Salesforce Software Engineer Interview Questions
- Salesforce Mts Software Engineer Interview Questions
- Salesforce Member Technical Staff Interview Questions
- Salesforce Technical Consultant Interview Questions
- Show more
Interview Questions for Popular Designations
- Escalation Engineer Interview Questions
- Team Lead Operations Interview Questions
- Escalation Executive Interview Questions
- Process Specialist Interview Questions
- Senior AR Caller Interview Questions
- Chat Support Executive Interview Questions
- Process Leader Interview Questions
- AR Caller Interview Questions
- Show more
Interview Questions from Similar Companies
Fast track your campus placements
Salesforce Escalation Manager Reviews and Ratings
based on 1 review
Rating in categories
|
Technical Support Engineer
853
salaries
|  ₹12 L/yr - ₹24 L/yr |
|
Technical Consultant
303
salaries
| ₹13.8 L/yr - ₹30 L/yr |
|
Member Technical Staff
275
salaries
| ₹18.8 L/yr - ₹60 L/yr |
|
Senior Member of Technical Staff
241
salaries
| ₹27 L/yr - ₹100.4 L/yr |
|
Salesforce Developer
232
salaries
| ₹7.2 L/yr - ₹27 L/yr |
Explore more salaries
Compare Salesforce with
SAP
Compare
Zoho
Compare
Oracle
Compare
Adobe
Compare
Popular Calculators
Did you find this page helpful?
Yes No
- Home >
- Interviews >
- Salesforce Interview Questions >
- Salesforce Escalation Manager Interview Questions
Share an Interview