Matrimony.com Senior Relationship Manager Interview Questions and Answers

Sales related question

Q1. K ps about your experience
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Tell about yourself and problem solving of customer

Q1. How can you help zomato grow
Ans. 
I can help Zomato grow by building strong relationships with restaurants, improving customer satisfaction, and increasing sales.
• Developing partnerships with new restaurants to expand Zomato's network

• Implementing marketing strategies to attract more customers to the platform

• Collecting feedback from users to enhance the overall dining experience

• Analyzing data to identify trends and opportunities for growth

• Providing excel
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Q2. How will you solve customer issues
Ans. 
I will listen to the customer, empathize with their situation, offer solutions within company guidelines, and follow up to ensure satisfaction.
• Listen actively to understand the customer's issue

• Empathize with the customer's situation to show understanding and build rapport

• Offer solutions within company guidelines to resolve the issue effectively

• Follow up with the customer to ensure their satisfaction and address any fur
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Q1. Normal question
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Q2. How many experience
Ans. 
I have 5 years of experience in relationship management.
• 5 years of experience in relationship management

• Successfully managed client relationships for a portfolio of high net-worth individuals

• Implemented strategies to increase client retention and satisfaction

• Collaborated with cross-functional teams to address client needs and concerns
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Q1. Normal introduction
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Q2. Which location stay just now confirmation
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