Matrimony.com Key Account Manager Interview Questions and Answers

Q1. What are your current Key Result Areas (KRAs)?
Ans. 
My current KRAs include managing key accounts, developing relationships, achieving sales targets, and providing excellent customer service.
• Managing key accounts to ensure customer satisfaction and retention

• Developing strong relationships with clients to increase business opportunities

• Achieving sales targets by identifying new business opportunities and upselling products/services

• Providing excellent customer service by ...read more
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Q2. How would you onboard a restaurant that is making good sales orders per month without any marketing onto the Zomato platform?
Ans. 
I would create a tailored marketing plan to showcase the benefits of being on the Zomato platform.
• Conduct a thorough analysis of the restaurant's current sales and customer base

• Highlight the potential increase in visibility and reach by being on Zomato

• Offer a personalized onboarding process to address any concerns or questions the restaurant may have

• Provide training on how to optimize their Zomato profile and utilize t
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Sales with with Roleplay Scenarios
Guesstimate Questions

Q1. Self-introduction and will observe Good communication skills. Similar role in previous company will be added benefit.
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Q1. Good Communication Skills, Convincing skills and previous experience in e-commerce would be added benefit.
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Q1. What motivates you to join Zomato?
Ans. 
I am motivated to join Zomato because of its innovative approach to the food industry and its strong reputation for customer satisfaction.
• Exciting opportunity to work with a leading company in the food industry

• Passion for food and interest in exploring new culinary experiences

• Desire to contribute to a company known for its customer-centric approach

• Opportunity to work in a dynamic and fast-paced environment

• Alignment wit...read more
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Q2. What are the reasons for your transition to a different industry?
Ans. 
Seeking new challenges and opportunities for growth in a different industry.
• Desire for new challenges and learning experiences

• Opportunity for personal and professional growth

• Interest in exploring different industries and markets
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What is the average number of orders Zomato receives in a specific city, or how many restaurants are available in that city?

Q1. How does Zomato generate revenue?
Ans. 
Zomato generates revenue through various sources including advertising, subscription services, and commission fees.
• Advertising: Zomato offers advertising space to restaurants and food delivery services on its platform.

• Subscription services: Zomato Gold is a subscription-based service that offers discounts and deals at partner restaurants.

• Commission fees: Zomato charges a commission fee to restaurants for orders placed
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Q2. What recent strategy has Zomato introduced in the market?
Ans. 
Zomato has recently introduced the 'Zomato Pro Plus' subscription service in the market.
• Zomato Pro Plus offers additional benefits such as priority delivery and exclusive discounts.

• The subscription service aims to enhance customer loyalty and increase revenue for the company.
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Q1. Past work experience. salary expection
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Q1. About work . How we can handle the case. Past experience and current work nature discussion happened
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Q1. How would you grow business
Ans. 
I would grow business by identifying new opportunities, building strong relationships, and implementing strategic sales plans.
• Identify new market segments to target

• Build strong relationships with key clients

• Implement strategic sales plans to increase revenue

• Offer personalized solutions to meet client needs

• Analyze market trends and adjust strategies accordingly
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Q1. Tell me about yourself
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Q1. Experience and knowledge related to fashion industry
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Q2. Negotiation skills
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