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Matrimony.com Senior Relationship Manager Interview Questions and Answers

Updated 12 Dec 2024

Matrimony.com Senior Relationship Manager Interview Experiences

6 interviews found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Why you choose Matrimony.com
  • Ans. 

    I chose Matrimony.com because of its strong reputation in the industry and its focus on helping individuals find meaningful relationships.

    • Strong reputation in the industry

    • Focus on helping individuals find meaningful relationships

    • Innovative technology and services offered

    • Positive reviews and success stories from users

  • Answered by AI
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Self introduction
Round 2 - One-on-one 

(2 Questions)

  • Q1. Self introduction
  • Q2. What about company

Senior Relationship Manager Interview Questions Asked at Other Companies

Q1. Difference between Participating product &non participating p ... read more
Q2. What would be your perspective about the portfolio of a client if ... read more
Q3. How to sell a pen? What makes you fit for this job? What is the s ... read more
Q4. Do u handling DSA & Connector
Q5. Best way to protect your holding with fear of falling price
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in May 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. Tell me about your self
  • Q2. What is your previous experience
  • Q3. Is there any sales or tele caller experience
  • Q4. How many calls you make per day
Round 3 - One-on-one 

(2 Questions)

  • Q1. Tele sales experience
  • Ans. 

    I have 5 years of tele sales experience in the financial industry.

    • Successfully met and exceeded sales targets through phone calls

    • Built strong relationships with clients remotely

    • Utilized CRM systems to track customer interactions

    • Provided excellent customer service and product knowledge over the phone

  • Answered by AI
  • Q2. How much sales and calls you have done per day

Interview Preparation Tips

Interview preparation tips for other job seekers - Should be known about converting sales leads and should make 80-100 calls per day

I applied via Naukri.com and was interviewed in Dec 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. How do you pitch the right right product to the right customer?
  • Ans. 

    By understanding customer needs and preferences, and matching them with product features and benefits.

    • Conduct thorough research on the customer's background and needs

    • Identify the customer's pain points and offer solutions

    • Match the customer's needs with the features and benefits of the product

    • Provide clear and concise explanations of the product's value proposition

    • Tailor the pitch to the customer's communication style a

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - It's three level of interview, they asked previous work experience with sales and customer relationship, they expect our confidence level and positive approach towards clients

Matrimony.com interview questions for designations

 Relationship Manager

 (5)

 Senior Relationship Executive

 (1)

 Relationship Executive

 (2)

 Senior Sales Executive

 (3)

 Retail Manager

 (1)

 Key Account Manager

 (2)

 Retail Store Manager

 (1)

 Service Officer

 (3)

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Mar 2022. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. About job role and details
Round 3 - Group Discussion 

Discussion With team managers, discuss about job role

Round 4 - Group Discussion 

Discussion with branch managers

Round 5 - HR 

(1 Question)

  • Q1. Salary details and package

Interview Preparation Tips

Interview preparation tips for other job seekers - Very good environment, good culture.good salary packages

I applied via Naukri.com and was interviewed in Nov 2019. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. About previous experience
  • Q2. Payment
  • Q3. How did you get to know about job posting

Interview Preparation Tips

Interview preparation tips for other job seekers - prepare well on company proile

Senior Relationship Manager Jobs at Matrimony.com

View all

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Dec 2024.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Basic Information
  • Q2. Working Expirence
Round 2 - One-on-one 

(2 Questions)

  • Q1. What is customer service?
  • Ans. 

    Customer service is the assistance and support provided to customers before, during, and after a purchase.

    • Customer service involves actively listening to customers' needs and concerns.

    • It includes providing timely and accurate information to customers.

    • Customer service also involves resolving issues and complaints in a professional and efficient manner.

    • Building strong relationships with customers is a key aspect of custo...

  • Answered by AI
  • Q2. How do you handle customer interactions?
  • Ans. 

    I handle customer interactions with empathy, active listening, and problem-solving skills.

    • I actively listen to customers to understand their needs and concerns.

    • I show empathy towards customers to build rapport and trust.

    • I use problem-solving skills to address any issues or challenges customers may have.

    • I maintain a positive attitude and remain professional in all interactions.

    • I follow up with customers to ensure their

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - This company is a good place to start your career, but if you are already experienced, you may want to reconsider, as the salary tends to be lower.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Nov 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

Sales related question

Round 2 - One-on-one 

(1 Question)

  • Q1. K ps about your experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Nice interview round with IndiaMART
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Jul 2024. There were 2 interview rounds.

Round 1 - Group Discussion 

Tell about yourself and problem solving of customer

Round 2 - HR 

(2 Questions)

  • Q1. How can you help zomato grow
  • Ans. 

    I can help Zomato grow by building strong relationships with restaurants, improving customer satisfaction, and increasing sales.

    • Developing partnerships with new restaurants to expand Zomato's network

    • Implementing marketing strategies to attract more customers to the platform

    • Collecting feedback from users to enhance the overall dining experience

    • Analyzing data to identify trends and opportunities for growth

    • Providing excel

  • Answered by AI
  • Q2. How will you solve customer issues
  • Ans. 

    I will listen to the customer, empathize with their situation, offer solutions within company guidelines, and follow up to ensure satisfaction.

    • Listen actively to understand the customer's issue

    • Empathize with the customer's situation to show understanding and build rapport

    • Offer solutions within company guidelines to resolve the issue effectively

    • Follow up with the customer to ensure their satisfaction and address any fur

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Normal question
  • Q2. How many experience
  • Ans. 

    I have 5 years of experience in relationship management.

    • 5 years of experience in relationship management

    • Successfully managed client relationships for a portfolio of high net-worth individuals

    • Implemented strategies to increase client retention and satisfaction

    • Collaborated with cross-functional teams to address client needs and concerns

  • Answered by AI
Round 2 - One-on-one 

(2 Questions)

  • Q1. Normal introduction
  • Q2. Which location stay just now confirmation

Interview Preparation Tips

Interview preparation tips for other job seekers - Salary discussion

Matrimony.com Interview FAQs

How many rounds are there in Matrimony.com Senior Relationship Manager interview?
Matrimony.com interview process usually has 2-3 rounds. The most common rounds in the Matrimony.com interview process are One-on-one Round, HR and Group Discussion.
How to prepare for Matrimony.com Senior Relationship Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Matrimony.com. The most common topics and skills that interviewers at Matrimony.com expect are Relationship Management, Telesales, Customer Service, Inside Sales and Outbound Sales.
What are the top questions asked in Matrimony.com Senior Relationship Manager interview?

Some of the top questions asked at the Matrimony.com Senior Relationship Manager interview -

  1. How do you pitch the right right product to the right custom...read more
  2. Tele sales experie...read more
  3. Is there any sales or tele caller experie...read more

Tell us how to improve this page.

Matrimony.com Senior Relationship Manager Interview Process

based on 6 interviews

1 Interview rounds

  • HR Round
View more

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Matrimony.com Senior Relationship Manager Salary
based on 288 salaries
₹2.4 L/yr - ₹5.3 L/yr
29% less than the average Senior Relationship Manager Salary in India
View more details

Matrimony.com Senior Relationship Manager Reviews and Ratings

based on 104 reviews

3.8/5

Rating in categories

3.5

Skill development

3.7

Work-life balance

3.8

Salary

3.6

Job security

3.6

Company culture

3.2

Promotions

3.6

Work satisfaction

Explore 104 Reviews and Ratings
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