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Matrimony.com Customer Service Associate Interview Questions and Answers
Matrimony.com Customer Service Associate Interview Experiences
2 interviews found
Anonymous
(2 Questions)
- Q1. Self introduction
- Q2. About my college life
Selected
I applied via Walk-in and was interviewed before Jan 2024. There was 1 interview round.
(2 Questions)
- Q1. Self introduction in english
- Q2. Tell about Ai technology in simple words
- Ans.
AI technology is the simulation of human intelligence processes by machines, especially computer systems.
AI technology involves machines performing tasks that typically require human intelligence, such as learning, problem-solving, and decision-making.
Examples of AI technology include virtual assistants like Siri and Alexa, self-driving cars, and recommendation systems like those used by Netflix and Amazon.
AI technolog...
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Interview Questionnaire
2 Questions
- Q1. Why I'd love to work with flipkart?
- Q2. Where will my carrer be after 2-3 years in flipkart?
I applied via Shine and was interviewed in Aug 2020. There were 3 interview rounds.
Interview Questionnaire
2 Questions
- Q1. How good are you handling query for 2nd time?
- Ans.
I am very good at handling queries for the 2nd time.
I listen carefully to the customer's concern and try to understand their perspective.
I review any previous notes or interactions to ensure I have all the necessary information.
I apologize for any inconvenience caused and offer a solution or escalate the issue if necessary.
I follow up with the customer to ensure their issue has been resolved to their satisfaction.
- Q2. Can you speak in English and Hindi
Interview Preparation Tips
I applied via Walk-in
Interview Questionnaire
3 Questions
- Q1. What are your qualifications?
- Q2. Do you have any experience?
- Q3. How much salary do you expect?
Interview Preparation Tips
I applied via Campus Placement and was interviewed before Oct 2019. There were 6 interview rounds.
Interview Questionnaire
4 Questions
- Q1. What is your biggest strength
- Q2. My biggest strength is that I am capable enough to adapt the ambiance, I can fit myself in an ambiance without many difficultly and hence I become good learner
- Q3. Where do you see yourself after 5 years
- Q4. I see myself in a position where I can make adequate usage of my skills which gives me feel of success as for me success is the satisfactory feeling of minimal wastage of skills with maximum output
Interview Preparation Tips
I applied via Walk-in and was interviewed before Oct 2019. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. Aptitude, grammar, personal infofmation
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Mar 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. General questions like introduce myself and what I feel about doing this job
Interview Preparation Tips
I applied via Naukri.com and was interviewed in May 2020. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. How to clear interview online??
Interview Preparation Tips
I applied via Walk-in and was interviewed before Oct 2019. There were 4 interview rounds.
Interview Questionnaire
4 Questions
- Q1. Introduction about your self? First of all need your concentration and need you pay of attention and way of speaking and behaviour..second one is communication...tell about your past present And future li...
- Q2. How many years you going to work?
- Q3. Salary expectations and which platform ready to work
- Q4. Spot conversation with customer and between you
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Matrimony.com Customer Service Associate Interview Process
based on 2 interviews
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Matrimony.com Customer Service Associate Reviews and Ratings
based on 11 reviews
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