Matrimony.com Customer Service Associate Reviews by 10+ Employees | Rated 4.0/5

What employees say about Matrimony.com?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

70% employees reported

Flexible timing

60% employees reported

No travel

75% employees reported

View more detailed insights

Gender based rating

3.9

Rated by Women

8 reviews

4.2

Rated by Men

3 reviews

Jobseekers also viewed

Amazon Reviews

4.1

• 25.6k reviews

Flipkart Reviews

3.9

• 10.9k reviews

Udaan Reviews

4.0

• 5.1k reviews

Indiamart Intermesh Reviews

3.6

• 4.9k reviews

JustDial Reviews

3.5

• 4.5k reviews

Swiggy Reviews

3.8

• 4.2k reviews

PolicyBazaar Reviews

3.6

• 3.9k reviews

Zomato Reviews

3.8

• 2.3k reviews

BlackBuck Reviews

3.8

• 2.3k reviews

Info Edge Reviews

3.9

• 2k reviews

Care Health Insurance Reviews

3.6

• 1.9k reviews

Nykaa Reviews

3.5

• 997 reviews

MakeMyTrip Reviews

3.7

• 866 reviews

Uber Reviews

4.2

• 849 reviews

Naukri Reviews

4.0

• 742 reviews

Times Internet Reviews

3.6

• 670 reviews

Videocon d2h Reviews

3.9

• 630 reviews

EaseMyTrip.com Reviews

3.7

• 455 reviews

Expedia Group Reviews

3.8

• 300 reviews

Upwork Reviews

4.4

• 206 reviews

11 reviews found

Sort by: Popular

Customer Service Associate in Chennai

Full Time

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 02 Mar 2025

Likes

Job security - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Salary - Poor

Customer Service Associate in Kolkata

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 26 Nov 2024

Likes

Good culture and nice supervisor

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing to say as of now

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate in Chennai

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 19 Nov 2024

Likes

Nothing to like about that Company

Dislikes

Worst experience i had in my work life. It was my first job and i had so many expectations on this job and in return i had very bad experience. The work place is very toxic and those seniors and all are very toxic as they will treat us like we are their slave and management is really worst not even taking a single stand to making to employees needs. Overall experience is really worst.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Associate in Hyderabad / Secunderabad

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 09 Oct 2023

Likes

In matrimony work environment is very good and also here employees are very friendly nature with the other employees , and also I learnt how much we will be patiance during at the time of work from seniors.

Salary - Excellent
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

Working hours,work from home opportunity is not available

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate in Hyderabad / Secunderabad

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 09 Oct 2023

Likes

Friendly nature ,Good environment,Good Management,And Good supportive senior colleagues

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

It would be more better when it has work from home job opportunity

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate in Hyderabad / Secunderabad

Full Time

Sales Support & Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 30 Oct 2023

Likes

Good nature Good timings Good manegement Good employee Good dressing sense

Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Lunch problem Working times No leaves Only Sunday holiday Over timings

Work Details

Work days: Monday to Saturday (Strict Timings)

Customer Service Associate in Chennai

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

3.0

Skill development

5.0

Job security

2.0

Promotions

3.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 12 Feb 2024

Likes

Good

Job security - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Not improve your skill

Promotions - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Matrimony.com.

Customer Service Associate in Hyderabad / Secunderabad

Full Time

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 09 Oct 2023

Likes

Friendly environment work

Skill development - Good
Job security - Good

Dislikes

Work is too length its is 9 Work too difficult

Work Details

Work days: Monday to Saturday (Flexible Timings)

Discover interview dos and don'ts from real experiences

Customer Service Associate in Hyderabad / Secunderabad

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

3.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 07 Jun 2023

Likes

We are having a friendly nature among us

Skill development - Excellent
Job security - Good
Promotions - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

We don't like cafeteria because it doesn't sufficient for everyone

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Associate in Hyderabad / Secunderabad

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 07 Jun 2023

Likes

Excellent service,Good responsibilities.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Second Saturday working day

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate in Chennai

Full Time

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 24 Feb 2023

Likes

Nothing to say

Dislikes

There is no higher position and salary

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Top trending discussions

View All

Interview Tips & Stories

2w (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..

Got a question about Matrimony.com?

Ask anonymously on communities.

Tell us how to improve this page.

Matrimony.com Customer Service Associate Reviews by Locations

Matrimony.com Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 11 Matrimony.com reviews submitted by Matrimony.com employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Matrimony.com is the right company for you. 70% of employees ...Read more

Home >
Reviews >
Matrimony.com Reviews >
Matrimony.com Customer Service Associate Reviews