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based on 1.4k Reviews

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Matrimony.com Customer Service Executive Reviews

Updated 28 Feb, 2025
Overall Rating
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4.4/5
based on 94 reviews

Rating distribution

Category Ratings

4.4

Job security

4.3

Company culture

4.2

Salary

4.2

Work satisfaction

4.1

Work-life balance

4.1

Skill development

4.1

Promotions

What employees say about Matrimony.com?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

Monday to Saturday

87% employees reported

Strict (9.30am - 6.30pm)

Strict (9.30am - 6.30pm)

48% employees reported

No travel

No travel

69% employees reported

View more detailed insights

Gender based rating

4.5
female

Rated by Women

47 reviews

4.2
male

Rated by Men

46 reviews

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Top Mentions in Matrimony.com Customer Service Executive Reviews
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94 reviews found

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Read Matrimony.com Customer Service Executive Reviews based on locations

4.5
 Hyderabad / Secunderabad

 (38)

3.4
 Chennai

 (19)

4.9
 Kolkata

 (15)

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People also ask about Matrimony.com's Customer Service Executives

Is Matrimony.com a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.4 out of 5 from over 94 employee reviews, it's clear that most customer service executives have a positive experience working at Matrimony.com. Job security holds the highest rating at 4.4, while work-life balance is rated the lowest amongst all factors at 4.1.
Does Matrimony.com pay their Customer Service Executives well?
According to AmbitionBox reviews, Matrimony.com customer service executives rate their salary and benefits at 4.2 out of 5, based on 94 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that Matrimony.com is generally seen as a place that values and rewards its workforce fairly. You can know more about Matrimony.com's customer service executives salaries here and to read reviews specifically about salary and benefits at Matrimony.com for customer service executives, click here .
How is the work culture at Matrimony.com for Customer Service Executives?
Work culture at Matrimony.com for customer service executives is rated 4.3 out of 5 by 94 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Matrimony.com. To read reviews specifically about work culture at Matrimony.com for customer service executives, click here .
How is the job security at Matrimony.com for Customer Service Executives?
Based on 94 reviews on AmbitionBox, Matrimony.com's customer service executives rate job security at 4.4 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Matrimony.com, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment.

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Matrimony.com Customer Service Executive Reviews by Locations

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 94 Matrimony.com reviews submitted by Matrimony.com employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Matrimony.com is the right company for you. 87% of employees ...reported the working days at Matrimony.com as Monday to Saturday. 67% employees reported the work timings at Matrimony.com as Strict timing. Read more
Matrimony.com Customer Service Executive Salary
based on 130 salaries
₹1 L/yr - ₹2.8 L/yr
34% less than the average Customer Service Executive Salary in India
View more details
Employee Benefits for Matrimony.com Customer Service Executive
freemeal
Free meal
1 total response
softskill
Job/Soft skill training
4 total responses
meal
Cafeteria
1 total response
retirement
Retirement benefits
0 total responses
View All
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