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Matrimony.com Customer Service Executive Interview Questions and Answers

Updated 10 Jan 2023

Matrimony.com Customer Service Executive Interview Experiences

2 interviews found

I applied via Naukri.com and was interviewed in Apr 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 
Round 3 - One-on-one 

(3 Questions)

  • Q1. Tell about yourself ?
  • Q2. You have any experience of inbound
  • Ans. 

    Yes, I have experience of inbound customer service.

    • I have worked as a customer service representative for a telecom company where I handled inbound calls from customers regarding their billing and service issues.

    • I am familiar with using CRM software to log customer interactions and resolve their issues efficiently.

    • I have also received training on active listening and empathy to ensure that customers feel heard and valu...

  • Answered by AI
  • Q3. Comfortable with which domestic language

Interview Preparation Tips

Interview preparation tips for other job seekers - It was very easy Level interview and also aptitude test. Hr was very good .
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jan 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Introduction about previous company
Round 3 - Behavioral 

(1 Question)

  • Q1. Introduction about previous company

Interview Preparation Tips

Topics to prepare for Matrimony.com Customer Service Executive interview:
  • Leadership Skills
Interview preparation tips for other job seekers - be confidence
be smart with honest
develop skills according to the profile

Customer Service Executive Interview Questions Asked at Other Companies

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Interview questions from similar companies

I applied via Apna Jobs and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Ggg ghg ggg ghg ggg hh
  • Q2. NAAAS BAAAAA BAAAA BAA BB
  • Q3. Bbbbbbbbbbbbnbbbb hhh

Interview Preparation Tips

Interview preparation tips for other job seekers - NAÀAAAAAAAAAA Neff bnb ohhh ohhh ggg jjjjj gg huh huh huh huh ghg ggg ghg ggg ghg ghhh

Interview Questionnaire 

2 Questions

  • Q1. Tell me about yourself
  • Q2. Great easy

I applied via LinkedIn and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

Versant aptitude test which has four parts in which you will tested in your communication skill and also logical reasoning

Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Collect some data from YouTube regarding versant aptitude test

I applied via Walk-in and was interviewed before May 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Easy

Round 3 - One-on-one 

(1 Question)

  • Q1. Bit tougher.they will kill patience
Round 4 - HR 

(1 Question)

  • Q1. Salary discussion , they

Interview Preparation Tips

Interview preparation tips for other job seekers - Be patient enough for giving an interview cuz it takes 8-12 hours

I applied via Company Website and was interviewed before May 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 

Have basic knowledge

Round 2 - Aptitude Test 

Anyone with basic knowledge can pass

Round 3 - HR 

(1 Question)

  • Q1. Tell about yourself,are you okay with working here, will you be able to change location

Interview Preparation Tips

Interview preparation tips for other job seekers - second one was language test anyone with basic language skills can pass

I applied via Naukri.com and was interviewed in May 2019. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. There were total of 8 rounds.Yes, you read it right! Every round checks your communication skills and English as well as grammar. First 7 rounds are online or over phone. The eighth round is hr interview w...

Interview Preparation Tips

Interview preparation tips for other job seekers - All the rounds are very easy if you show a little confidence in yourself. Dont panic. Don't take long pause during talking to HR person.

I applied via Walk-in and was interviewed before Feb 2020. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. There are many questions which has been asked from me while giving interview in zomato as customer care executive. Some of them are :- Q1 This question will asked by any organization which is tell me abou...
  • Q2. Q2 They will give you one page and one topic then you have to write on that topic arount 150 Words to check your typing skills. Q3 Then you have to do typing test the minimum typing speed should be 30...

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview is long but it very easy . Main thing is mocktest learn all the things in training and then you can join the company easily.

I applied via Campus Placement and was interviewed before Apr 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 

Basic aptitude

Round 2 - Telephonic Call 

(1 Question)

  • Q1. You will have to answers for the questions asked over the telephone
Round 3 - HR 

(2 Questions)

  • Q1. What are your strengths and weaknesses?
  • Q2. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Pretty simple and straightforward process

Matrimony.com Interview FAQs

How many rounds are there in Matrimony.com Customer Service Executive interview?
Matrimony.com interview process usually has 3 rounds. The most common rounds in the Matrimony.com interview process are Resume Shortlist, Aptitude Test and One-on-one Round.
How to prepare for Matrimony.com Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Matrimony.com. The most common topics and skills that interviewers at Matrimony.com expect are Telesales, Telecalling, Customer Service, Sales and voice process.

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Matrimony.com Customer Service Executive Interview Process

based on 1 interview

Interview experience

3
  
Average
View more
Matrimony.com Customer Service Executive Salary
based on 122 salaries
₹1 L/yr - ₹3 L/yr
31% less than the average Customer Service Executive Salary in India
View more details

Matrimony.com Customer Service Executive Reviews and Ratings

based on 94 reviews

4.4/5

Rating in categories

4.1

Skill development

4.1

Work-life balance

4.2

Salary

4.4

Job security

4.3

Company culture

4.1

Promotions

4.2

Work satisfaction

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