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Marks & Spencer Customer Service Assistant Interview Questions and Answers
Updated
25 Aug 2024
1 interview found
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Anonymous
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed before Aug 2023.
1 Interview Round
1
One-on-one Round (3 Questions)
- Q1. Tell me about your self View Answers (1)
- Q2. Why do you want to join M&S View Answers (1)
- Q3. Tell me about your last company View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Good communication skills, confident, and knowledgeable
Top trending discussions
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Interview Tips & Stories
2w (edited)
a consultant
Alternate documents for Employee verification?
My new employer asked for my previous offer letters and salary slips. When I inquired, they said it was for background verification.
However, I feel that providing these documents might affect salary negotiations, and it feels a bit unethical too.
What alternative documents can I provide for employment verification?
Got a question about Marks & Spencer?
Ask anonymously on communities.
Interview questions from similar companies
Interview experience
Average
Difficulty level
Easy
Duration
2-4 weeks
Result
Selected
1 Interview Round
1
Behavioral Round (2 Questions)
- Q1. Introduced your self confidently Add Answer
- Q2. Share experience or what are you going to do View Answers (1)
Interview experience
Excellent
Difficulty level
Moderate
Duration
-
Result
Selected
I applied via Campus Placement and was interviewed in Mar 2024.
4 Interview Rounds
1
Aptitude Test Round
Aptitude and english
2
Aptitude Test Round
Simulation about chats and situational questions
3
One-on-one Round (1 Question)
- Q1. Everything about experiences and situations Add Answer
4
HR Round (1 Question)
- Q1. Personal Life and about the company Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Just be confident in your skills
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
3 Interview Rounds
1
Group Discussion Round
One should talk on the given topic for a minute
2
Aptitude Test Round
Checking on your English grammatical knowledge, your fluency(ability) to communicate in English by repeating the audio clip, behavioral assessment.
3
HR Round (2 Questions)
- Q1. Salary expectation Add Answer
- Q2. Shift timing and experience Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Should act fast and complete the assessment within the given time frame
Interview experience
Bad
Difficulty level
Easy
Duration
Less than 2 weeks
Result
No response
I applied via Walk-in and was interviewed in Oct 2023.
1 Interview Round
1
One-on-one Round (1 Question)
- Q1. What is your 1st priority View Answers (1)
Interview Preparation Tips
Topics to prepare for Landmark Group Customer Service Executive interview:
- Employee Relations
- Employee Engagement
- Employee Grievances
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
Aptitude Test Round
Different type of qualify test
3
One-on-one Round (2 Questions)
- Q1. Gm interview test regarding selling skills View Answers (1)
- Q2. How long in a day u can work View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Prepare for math,english
I applied via Approached by Company and was interviewed in Nov 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
One-on-one Round (5 Questions)
- Q1. Sales skills. VM merchandise. Team leading .BH work Add Answer
- Q2. Costumer service associate Add Answer
- Q3. Team leading and floor management Add Answer
- Q4. Customer handling anything ECU to sop Add Answer
- Q5. Weak end staff management Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Om prakash Nayak
I am working now Reliance Trend Bhadrak Pepe jeans brand
+3yer working experience
+1yer experience in men's casual wear (Pepe jeans) brand Bhadak
+1yer experience Reliance Trend Bhadrak
+1yer experience in western wear (lee Cooper) brand bhuneshwar
I am working now Reliance Trend Bhadrak Pepe jeans brand
+3yer working experience
+1yer experience in men's casual wear (Pepe jeans) brand Bhadak
+1yer experience Reliance Trend Bhadrak
+1yer experience in western wear (lee Cooper) brand bhuneshwar
Interview experience
Excellent
Difficulty level
Easy
Duration
2-4 weeks
Result
Selected
I applied via Walk-in and was interviewed before Oct 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
One-on-one Round (2 Questions)
- Q1. My name, my place. Add Answer
- Q2. Why I was interested in the company. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Easy to get job, If your English is good
Interview experience
Excellent
Difficulty level
Moderate
Duration
-
Result
Selected
I applied via Company Website and was interviewed in Oct 2023.
2 Interview Rounds
1
One-on-one Round (1 Question)
- Q1. Something about ourselves, Previous job, current job details, travelling will be ok?, can you handle work pressure, Add Answer
2
One-on-one Round (1 Question)
- Q1. Something about ourselves, Previous job related, Current job related Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident and trust yourself
manjesh. Bs
Interview experience
Poor
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
HR Round (2 Questions)
- Q1. Just casually question Add Answer
- Q2. How will you handle work pressure Add Answer
Marks & Spencer Interview FAQs
How many rounds are there in Marks & Spencer Customer Service Assistant interview?
Marks & Spencer interview process usually has 1 rounds. The most common rounds in the Marks & Spencer interview process are One-on-one Round.
How to prepare for Marks & Spencer Customer Service Assistant interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Marks & Spencer. The most common topics and skills that interviewers at Marks & Spencer expect are Customer Service, Sales, Retail Sales, Customer Handling and Visual Merchandising.
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People are getting interviews through
based on 1 Marks & Spencer interview
WalkIn
100%
Low
Confidence
?
Low Confidence means the data is based on a small number of responses received from the candidates.
Interview Questions from Similar Companies
12%
more
than the average Customer Service Assistant Salary in India
View more details
Marks & Spencer Customer Service Assistant Reviews and Ratings
based on 23 reviews
Rating in categories
|
Section Manager
302
salaries
|  ₹3.3 L/yr - ₹6 L/yr |
|
Customer Service Associate
239
salaries
| ₹2.5 L/yr - ₹4 L/yr |
|
Visual Merchandiser
176
salaries
| ₹3.2 L/yr - ₹6.2 L/yr |
|
Store Manager
132
salaries
| ₹6.5 L/yr - ₹18.6 L/yr |
|
Customer Service Assistant
109
salaries
| ₹2.5 L/yr - ₹4.5 L/yr |
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