Jindal X Customer Support Executive Interview Questions and Answers

Q1. Self introduction
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Essay writing on some topics

Q1. I was asked to talk about some topics..pro's and con's of social media.
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Q1. Self introduction
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Was asked to write an essay on any topic, I chose Women Empowermem

Q1. I was asked to talk about the Women empowerment
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Q2. Was also asked to speak in hindi about my hometown
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Q1. Tell me about yourself.
Ans. 
I am a dedicated and experienced Customer Support Executive with a strong background in providing excellent customer service.
• I have worked in the customer support industry for over 5 years.

• I am skilled in handling customer inquiries, resolving complaints, and providing product information.

• I have a proven track record of maintaining high customer satisfaction ratings.

• I am proficient in using customer support software an...read more
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Q2. Why did you leave your previous company?
Ans. 
I left my previous company to explore new opportunities and further develop my skills in customer support.
• Seeking new challenges and growth

• Opportunity to learn and develop new skills

• Looking for a company with better work-life balance

• Relocation or commute issues

• Company downsizing or restructuring
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Q3. What does customer service do?
Ans. 
Customer service provides assistance and support to customers, ensuring their satisfaction and resolving any issues they may have.
• Customer service representatives help customers with inquiries, complaints, and requests.

• They provide information about products or services and assist with placing orders.

• Customer service agents handle and resolve customer issues and complaints, aiming to ensure customer satisfaction.

• They m...read more
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Q4. Are you comfortable with rotational shifts?
Ans. 
Yes, I am comfortable with rotational shifts.
• I have previous experience working in rotational shifts.

• I understand the importance of being flexible and adaptable in a customer support role.

• I am willing to adjust my schedule to meet the needs of the company and customers.

• I believe rotational shifts can provide a better work-life balance in the long run.

• I am confident in my ability to handle the challenges that may come w
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Typing test and assignment.

Q1. Why do you want to join BPO?
Ans. 
I want to join BPO because I enjoy helping customers and providing excellent customer service.
• I have a passion for assisting customers and resolving their issues.

• I have strong communication and problem-solving skills.

• I enjoy working in a fast-paced and dynamic environment.

• I believe working in a BPO will provide me with opportunities to enhance my customer service skills.

• I am motivated by the satisfaction of helping cus
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Q2. Why did you leave your previous company?
Ans. 
I left my previous company due to limited growth opportunities and a desire for a new challenge.
• Limited growth opportunities

• Desire for a new challenge
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Q3. If any company of yours gives you more salary than us. will you join us?
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Q1. Why did you leave your previous company?
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Q1. Self introduction
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Essay written to know our sentence build or command on it.

Q1. Background queries about previous work
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