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Datamatics Global Services Customer Support Executive Interview Questions and Answers

Updated 10 Oct 2022

Datamatics Global Services Customer Support Executive Interview Experiences

1 interview found

Customer Support Executive Interview Questions & Answers

user image Anonymous

posted on 6 Oct 2022

I applied via Naukri.com and was interviewed in Sep 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. They was asked self introduction
    • Add your answer
  • Q2. They only asked self introduction
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Please make sure confidence while telling self introduction.

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Interview questions from similar companies

Customer Support Executive Interview Questions & Answers

Sutherland Global Services user image Navin Kumar

posted on 31 Oct 2024

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Oct 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your self
    • Add your answer
  • Q2. What was the pervious work experience
  • Ans. 

    I have 3 years of experience in customer support roles at various companies.

    • Worked as a Customer Support Representative at Company X for 2 years

    • Handled customer inquiries, resolved issues, and provided product information

    • Managed a team of support agents at Company Y for 1 year

    • Answered by AI
    Add your answer
Round 2 - Group Discussion 

Any topic did you speak about fluently

Interview Preparation Tips

Interview preparation tips for other job seekers - be prepare before the interview

Customer Support Executive Interview Questions & Answers

Movate user image Anonymous

posted on 12 Dec 2024

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Nov 2024. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about urself
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - prepare english with high communication skills

Customer Support Executive Interview Questions & Answers

Optum Global Solutions user image Anonymous

posted on 24 Sep 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Introduction, Related field Knowledge
    • Add your answer

Customer Support Executive Interview Questions & Answers

Sutherland Global Services user image Anonymous

posted on 24 Oct 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your self
    • Add your answer
  • Q2. What you know about sutherland
    • Add your answer
Round 2 - Aptitude Test 

Online test, where needed to type an email

Customer Support Executive Interview Questions & Answers

Movate user image Anonymous

posted on 12 May 2023

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. They checked my English speaking skills
    • Add your answer
  • Q2. Self introduction
    • Add your answer

Customer Support Executive Interview Questions & Answers

Sutherland Global Services user image Abraham Santhosh

posted on 14 Sep 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Aug 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Group Discussion 

If you have good communication then this round will be an easy cake for you.

Round 3 - HR 

(1 Question)

  • Q1. Obviously starts with tell me about yourself. Hr will be questioning about your previous job experience. If you are a fresher the questions will be 'what is your life goal' and 'why do you want to join Sut...
    • Add your answer
Round 4 - Behavioral 

(1 Question)

  • Q1. The most important round. So be very careful with the words you are going to use. Because the questions will be totally about yourself. you are speaking with the manager, Just be bold and honest. My person...
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - To get a job in Sutherland the first thing to improve is good communication. Let me tell you the easiest way that suited me. A few years back I'm not that good with my communication. I started watching English movies with subtitles and then after some time I skipped the subtitles and tried to repeat the dialogues. After a few months I learned how to properly pronounce the common words we use in our regular life. This is totally from my perspective. You can find your own method to improve your communication. Good luck..

Customer Support Executive Interview Questions & Answers

Movate user image Anonymous

posted on 26 Dec 2020

I applied via Naukri.com and was interviewed in Jun 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Self details
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident. They will check your communication for this customer support role. There may be 1-2 rounds.

Customer Support Executive Interview Questions & Answers

Sutherland Global Services user image Anonymous

posted on 17 Aug 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Jul 2023. There was 1 interview round.

Round 1 - One-on-one 

(5 Questions)

  • Q1. What do you mean by customer support
  • Ans. 

    Customer support refers to the assistance provided to customers before, during, and after a purchase.

    • Customer support involves addressing customer inquiries, issues, and complaints.

    • It includes providing product information, troubleshooting technical problems, and offering solutions.

    • Customer support can be offered through various channels such as phone, email, chat, and social media.

    • The goal of customer support is to en...

    • Answered by AI
    View 1 more answer
  • Q2. Speak for a minute any interesting topic
  • Ans. 

    The impact of social media on mental health

    • Social media can have both positive and negative effects on mental health

    • Excessive use of social media can lead to feelings of loneliness and depression

    • Comparison to others on social media can negatively impact self-esteem

    • However, social media can also provide a sense of community and support for individuals struggling with mental health issues

    • Answered by AI
    Add your answer
  • Q3. Tell me about your self
    • Add your answer
  • Q4. Are you willing to work in only night shifts
    • Add your answer
  • Q5. Are you willing to relocate
    • Add your answer

Customer Support Executive Interview Questions & Answers

Sutherland Global Services user image Anonymous

posted on 6 Mar 2024

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Campus Placement and was interviewed in Feb 2024. There were 2 interview rounds.

Round 1 - Group decision 

(4 Questions)

  • Q1. Easy round just talk boldly and with confident.
    • Add your answer
  • Q2. Tell me about yourself
    • Add your answer
  • Q3. Why did you choose b com ?
    • Add your answer
  • Q4. What is your hobby ?
    • Add your answer
Round 2 - HR 

(1 Question)

  • Q1. Same just talk with confident
    • Add your answer
More about working at Datamatics Global Services

Datamatics Global Services Interview FAQs

How many rounds are there in Datamatics Global Services Customer Support Executive interview?
Datamatics Global Services interview process usually has 2 rounds. The most common rounds in the Datamatics Global Services interview process are Resume Shortlist and HR.
How to prepare for Datamatics Global Services Customer Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Datamatics Global Services. The most common topics and skills that interviewers at Datamatics Global Services expect are International Voice Process, Telecalling, international bpo, customer support and inbound.

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Datamatics Global Services Customer Support Executive Salary
based on 7 salaries
₹1.5 L/yr - ₹3 L/yr
18% less than the average Customer Support Executive Salary in India
View more details

Datamatics Global Services Customer Support Executive Reviews and Ratings

based on 4 reviews

2.5/5

Rating in categories

4.1

Skill development

4.1

Work-life balance

4.0

Salary

4.2

Job security

4.1

Company culture

3.8

Promotions

4.2

Work satisfaction

Explore 4 Reviews and Ratings
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