Datamatics Global Services Customer Support Executive Reviews
based on 4 reviews
Updated 18 Dec, 2023
Overall Rating
2.6/5
How AmbitionBox ratings work?
Category Ratings
4.2
Job Security
4.2
Work Satisfaction
4.1
Company culture
4.1
Work-Life balance
4.1
Skill development
4.0
Salary & Benefits
3.8
Promotions/Appraisal
Datamatics Global Services is rated
2.6 out of 5 stars on
AmbitionBox, based on 4 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Datamatics Global Services is rated
2.6 out of 5 stars on
AmbitionBox, based on 4 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
4 reviews found
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Popular
Customer Support Executive in
Pondicherry / Puducherry
Full Time
·
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
5.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 02 May 2020
Overall Rating
Customer Support Executive in
Bangalore / Bengaluru
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Customer Service Executive in
Nashik
Full Time
·
Non Voice Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
4.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 26 Nov 2024
Likes
Work culture
Dislikes
Salary structure and deductions, office timing policy
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Team Lead in
Mumbai
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 25 Oct 2024
Likes
Good work life balance. Supportive managers.
Dislikes
Low growth, less increment.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Team Lead in
Nashik
Full Time
·
Finance Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 01 Sep 2024
Likes
Worth it for freshers
Dislikes
Internal Politics, work ethiks and No corporate culture has been followed
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Team Lead in
Mumbai
Full Time
·
Operations Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 12 Aug 2024
Likes
Good
Dislikes
Worst management
Only work
No leave
High pressure without reason
Customer Service Manager in
Nashik
Full Time
·
Back Office Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 29 Jul 2024
Likes
office
Dislikes
great place to work aa
Team Lead in
Nashik
Full Time
·
Other Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 18 Oct 2023
Likes
Nothing
Dislikes
Salary is not good. The working culture is also not good it is very strict
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Associate in
Nashik
Full Time
·
Other Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 24 Oct 2023
Likes
Bad work environment because of few managers.
Dislikes
No team bonding.
Toxic environment.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Analyst in
Bangalore / Bengaluru
Full Time
·
Finance Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 09 Jun 2023
Likes
DATAMATICS good environment
Dislikes
Third class facilities salary problem. They give very less salary only 6k at the time of joining and never increase if increases not more than
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Team Lead in
Mumbai
Full Time
·
Category Management & Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 08 May 2023
Likes
Job security
Top management
Dislikes
Appraisal
Pay
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Pune
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 01 Jun 2023
Likes
Best company
Dislikes
Office change in chandigarh
Work Details
Work policy:
Corona year work from home
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Other Datamatics Global Services Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Underwriter in
Nashik
Full Time
·
Life Insurance Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 20 Dec 2024
Likes
As per my department it is friendly working culture, salary cr on 30th of every month
Dislikes
For boys it was hell no policy can made for males problems, real work done by male employees organization s 80% achievements done by male employee, females are just chilling in office in morning and general shifts, supervisors, TLs and manager are also give fever to females which gives extra benefits to them on the other hand no one can listen to males and every time males gates only nights with strict observations of admin department and not ever tried to make males relaxed...Read More
Senior Project Manager in
Pune
Full Time
·
Technology / IT Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 10 Dec 2024
Likes
Nothing in company. Some individuals were good based on your equation with them
Dislikes
HR policies are not standard and beneficial for employees. There is no values, ethics and worst company culture
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City, International Travel, Travel Within Country.
Associate Consultant Developer in
Mumbai
Full Time
·
Technology / IT Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 25 Nov 2024
Likes
Never choose to work here, if you have any other in hand offer please join to that other company.
No job security in datamatics.
They laid off nearly 2000 employees in 2024.
Dislikes
No job security
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Consultant in
Mumbai
Full Time
·
Software Development Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 01 Nov 2024
Likes
Scope to upskill and cross skill
Dislikes
Poor Leadership
Below average appraisal and promotions
Poor work life balance
No one knows the hierarchy of the organisation
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Test Engineer in
Pune
Full Time
·
Quality Assurance and Testing Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 30 Oct 2024
Likes
Nothing
Dislikes
Totally Fraud company.
They don't give notice after resigning from the organization though I served 22 days after the resignation. Then they sent me a mail asking me to return the company's assets and according to them I followed. After returning company assets as requested, they claimed I absconded due to not serving the notice period. They have incorrectly updated my EPFO record with a wrong Date of Exit(DOE).
Now HR rejects correcting the DOE and maintains that I absconded despite giving prior email exchange as proof....Read More
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Technical Writer in
Bangalore / Bengaluru
Full Time
·
Software Development Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 16 Oct 2024
Likes
Nothing
Dislikes
They don't give you notice period, i have worked for one of their client, and they didn't give me notice period nor the money what they mentioned on their policies, they do fraud. They didn't give my salary and eat my money and ignore the calls and mails.
Work Details
Work policy:
2 days/week from office
Work timings: Flexible Timings
Senior Solution Architect in
Bangalore / Bengaluru
Full Time
·
IT Infrastructure Services Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
2.0
Job Security
4.0
Work-Life Balance
posted on 16 Oct 2024
Likes
Datamatics Global Services is a good company with good HR, management. With just 3 rounds of interviews (2 phone discussions,1 managerial face-2-face round) in one week,I was given the offer letter to work from client office at Honeywell Bangalore with immediate joining. Initially,the work was good. One person at the client side wasa good mentor with good temperament, communication, interpersonal skills. Daily after morning scrum meeting they took me to tea break where they served good tea prepared in-house. Lunch sessions were also accompanied by colleagues from client side. Datamatics also had monthly newsletter,some training sessions and good paycheck...Read More
Dislikes
There was a disconnect between HR understanding of job role and what was anticipated by client manager. While HR told that it was a permanent job with client and would be made permanent after 1 year,client manager told it was a 3 months contract which was extended every 3 months until 1 yr was over. Afterwards instead of making it as permanent (as told by client HR), client manager hired someone junior from his state,college and made me resign with immediate effect. Even though datamatics told there was 1 month notice period and they would try to place me with other client locations,but no such thing happened and there was an immediate relieve...Read More
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
MIS Trainer in
Mumbai
Full Time
·
Banking Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 10 Oct 2024
Likes
HR is good, always ready to help, but the managers there are not good, everyone plays politics with some HR.
Dislikes
They don't have work culture. If someone raises his voice for himself then he is fired from the job and tortured so that the person in front of him leaves the job himself.
Loan Processing Officer in
Mumbai
Full Time
·
Operations Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 08 Oct 2024
Likes
Over Time Allowance - 70 per hour
Night Shift Allowance - 100 per day
Multiple Shift Timings
Good only for Freshers
Dislikes
IDFC First Bank Loan Process - Seepz
No Proper Break Timing
Small Canteen
No Holidays on Festivals
Very Less Salary
Brain Exertion More than Work
Consultant in
Mumbai
Full Time
·
Software Development Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 09 Aug 2024
Likes
Team, I have a team of great developers and tech lead. Along with their techinal expertise, I also got a chance to work and showcase my skills