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IntouchCX Technical Support Associate Interview Questions and Answers

Updated 12 Feb 2022

IntouchCX Technical Support Associate Interview Experiences

1 interview found

I applied via Naukri.com and was interviewed in Jan 2022. There were 6 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. What are your salary expectations?
  • Q2. Share details of your previous job.
  • Q3. What are your strengths and weaknesses?
  • Q4. Tell me about yourself.
  • Q5. If I'm ok with the shift.
Round 3 - Assignment 
Round 4 - Aptitude Test 

Online test.

Round 5 - Aptitude Test 

I had a online test which included Grammar language and comprehension and Typing speed .

Round 6 - Behavioral 

(2 Questions)

  • Q1. Introduction and Few technical questions
  • Q2. Technical questions and few general Mental ability check.

Interview Preparation Tips

Interview preparation tips for other job seekers - First of all Ease you're self. Be your self you don't have to lie on about anything. N Yeah Don't worry at all about the outcome. Just chill n get over it. Haha if not one you have other.

Interview questions from similar companies

I applied via Recruitment Consultant and was interviewed before Jan 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Tell me about yourself?, How would you convince the angry customer?, What would you do if we ask you to work on your off or extend your shift?, Why we need to select you?, How would you participate in team...

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be bold and confidence by giving your answer even if you don't know about it try to answer

I applied via Recruitment Consultant and was interviewed in Sep 2019. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About myself, Why do you want to work? And why in BPO? SALARY expectations?

Interview Preparation Tips

Interview preparation tips for other job seekers - Relax, Not to worry. Only you have to be confident and relax. Don't panic, not to take stress that what will happen and what they ask? They ask simple questions and see how long will you stay in this company!!

I applied via Recruitment Consultant and was interviewed before Jun 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. What are your strengths and weaknesses
  • Q2. Describe yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident enough

I applied via Recruitment Consultant and was interviewed before Oct 2019. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Why we should hire u
  • Q2. Why u want to join our oraganization
  • Q3. Why u left previous organization

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and polite

I applied via Walk-in and was interviewed in Oct 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. First They will ask about Tell me about Yourself?
  • Q2. They are Recruiting for Sales profile so you have to be Confident.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be fluent in English and any regional languages. They will take you

I applied via Walk-in and was interviewed before Sep 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Make sure to install arogya setu, on ur phone for the entrance.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be energetic at the time of interview. Don't hesitate on ops round, it's a nice place to work.

I applied via Recruitment Consultant and was interviewed before Oct 2020. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. Introduce u r self
  • Q2. Intrested app in u r mobile
  • Ans. 

    I am interested in various apps on my mobile, including productivity, entertainment, and social media apps.

    • Productivity apps like Trello and Evernote help me stay organized and on top of my tasks.

    • Entertainment apps like Netflix and Spotify provide me with hours of entertainment on-the-go.

    • Social media apps like Instagram and Twitter allow me to stay connected with friends and family.

    • I also enjoy using fitness apps like ...

  • Answered by AI
  • Q3. Y u left the previous job nd describe about it
  • Q4. Y u want to join in this company

Interview Preparation Tips

Interview preparation tips for other job seekers - This interview is only for 3 mins they just ask to introduce u r self nd in every interview they ask the only topic is what is the favourite app u like u r mobile nd y

I applied via Approached by Company and was interviewed before Feb 2017. There were 3 interview rounds.

Interview Preparation Tips

General Tips: I was Interviewed by Hr Person then Had to gone through aptitude test thereafter i had gone through operations rounds where operations manager asked some tricky mathematics questions orally..after that Clearing all three to four rounds HR told me abt my selection.. This is Fr Non Voice Practitioner profile intially in Health insurance Aetna process after training it Calles as Process Associate.
Skills: English grammer test n Mathemaical questions., Communication, Body Language, Presentation Skills, Time Management, Decision Making Skills
Duration: <1 week

Interview Questionnaire 

1 Question

  • Q1. Why Minacs ? Salary Expectation ?
  • Ans. 

    Minacs offers a supportive work environment with opportunities for growth and development.

    • Minacs has a reputation for providing excellent customer support services

    • The company values employee satisfaction and offers training programs for career advancement

    • I believe Minacs aligns with my career goals and values

  • Answered by AI

Interview Preparation Tips

Round: Test
Experience: Aptitude, Reasoning, Navigation Skill test

IntouchCX Interview FAQs

How many rounds are there in IntouchCX Technical Support Associate interview?
IntouchCX interview process usually has 6 rounds. The most common rounds in the IntouchCX interview process are Aptitude Test, Behavioral and Resume Shortlist.
How to prepare for IntouchCX Technical Support Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at IntouchCX. The most common topics and skills that interviewers at IntouchCX expect are Technical Support, International Voice Process, Troubleshooting, Technical Voice Process and Product Support.
What are the top questions asked in IntouchCX Technical Support Associate interview?

Some of the top questions asked at the IntouchCX Technical Support Associate interview -

  1. Technical questions and few general Mental ability che...read more
  2. Introduction and Few technical questi...read more

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IntouchCX Technical Support Associate Salary
based on 54 salaries
₹1.6 L/yr - ₹4.2 L/yr
25% less than the average Technical Support Associate Salary in India
View more details

IntouchCX Technical Support Associate Reviews and Ratings

based on 24 reviews

3.0/5

Rating in categories

2.9

Skill development

2.9

Work-life balance

2.6

Salary

2.2

Job security

2.3

Company culture

2.3

Promotions

2.1

Work satisfaction

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