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IntouchCX Senior Quality Analyst Interview Questions and Answers

Updated 17 Mar 2025

IntouchCX Senior Quality Analyst Interview Experiences

2 interviews found

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Mar 2024, where I was asked the following questions.

  • Q1. What is Quality?
  • Q2. What are the 7 QC tools.

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not for any reason join this organization if you want a work-life balance. You will not ve treated as a person but a robot.
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Introduction about yourself
Round 3 - Aptitude Test 

Online test related to English speaking, Reading, Listening and Storytelling.

Interview Preparation Tips

Interview preparation tips for other job seekers - Confidence is what look for while the interview is going on.

Senior Quality Analyst Interview Questions Asked at Other Companies

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Q2. What will you do if the requirements are keep on changing?
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Q3. How do you handle the scenario if there is a scope creep?
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Q4. Tell me about a common challenge that you faced while testing an ... read more
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Q5. What is the importance of having Exploratatory Testing in Test pl ... read more

Interview questions from similar companies

I applied via LinkedIn and was interviewed before May 2021. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What is automation and what are the tool you have done?
  • Ans. 

    Automation is the use of technology to perform tasks without human intervention. I have experience with tools such as Selenium and Jenkins.

    • Automation involves using software to perform repetitive tasks

    • Tools such as Selenium and Jenkins can be used for automation

    • Automation can improve efficiency and reduce errors in processes

  • Answered by AI
  • Q2. How to calculate ROI for an automation?
  • Ans. 

    ROI for automation can be calculated by comparing the cost savings and productivity gains with the initial investment.

    • Identify the initial investment cost for automation

    • Calculate the cost savings achieved through automation

    • Calculate the productivity gains achieved through automation

    • Compare the cost savings and productivity gains with the initial investment cost

    • ROI = (Cost savings + Productivity gains) / Initial investm

  • Answered by AI
Round 2 - One-on-one 

(2 Questions)

  • Q1. Do you have experience in AI/ML/Chatbot solution
  • Ans. 

    Yes, I have experience in AI/ML/Chatbot solutions.

    • Developed chatbot solution for customer service in previous role

    • Implemented machine learning algorithms for predictive analytics

    • Worked on natural language processing for voice assistant application

  • Answered by AI
  • Q2. Are you from IIT/IIM?

Interview Preparation Tips

Interview preparation tips for other job seekers - Basic automation query. Easy to respond.

I applied via Naukri.com and was interviewed in Oct 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. What is general leder, difference between charge and recharge, basic journal entries
  • Q2. General ledger is an ledger where all accounting entries are posted, it is like master ledger. Charge is chargeable once whereas in recharge multiple times ,example of charge is tv remote and recharge is s...

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident, try to express all things you know in simplified manner. Leave rest on God. Good luck ?
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I appeared for an interview in Jan 2025.

Round 1 - HR 

(2 Questions)

  • Q1. Can you provide details about your job history and work experience?
  • Q2. Education history and family members residing with you
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
-

I applied via Recruitment Consulltant and was interviewed before Jun 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Describe yourself
  • Q2. Work experience
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral and was interviewed before Aug 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. What are your responsibilities in your current job
  • Ans. 

    In my current job, my responsibilities include leading project teams, conducting client meetings, analyzing data, and providing strategic recommendations.

    • Leading project teams to ensure successful completion of deliverables

    • Conducting client meetings to discuss project progress and address any concerns

    • Analyzing data to identify trends and insights that inform strategic recommendations

    • Providing strategic recommendations ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - This was for a senior role. The person who interviewed me was at the same role and there was an initial embarrassment when this was realised. He was frank enough to say that there aren't many openings at the level I was looking for. Needless to say I didn't have another round..

I applied via Naukri.com and was interviewed in Jul 2021. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Tell me something about yourself?
  • Q2. What was your previous role and KRA?
  • Q3. Why did you leave?
  • Q4. What were the challenges and how did you tackle them?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, share true details, focus on enunciation and rate of speech.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Self introduction
Round 2 - Technical 

(1 Question)

  • Q1. Salary expectation

Interview Questionnaire 

5 Questions

  • Q1. Can you please sechuld my interview
  • Q2. I have 3.5 years of experience in banking process
  • Q3. I have good communication skills and good team player
  • Q4. With in a year I have promoted has senior consultant
  • Q5. Every day I'm send work allocation and attence report to manager

IntouchCX Interview FAQs

How many rounds are there in IntouchCX Senior Quality Analyst interview?
IntouchCX interview process usually has 2 rounds. The most common rounds in the IntouchCX interview process are One-on-one Round, Aptitude Test and Resume Shortlist.
What are the top questions asked in IntouchCX Senior Quality Analyst interview?

Some of the top questions asked at the IntouchCX Senior Quality Analyst interview -

  1. What are the 7 QC too...read more
  2. What is Quali...read more

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IntouchCX Senior Quality Analyst Interview Process

based on 2 interviews

Interview experience

2
  
Poor
View more
IntouchCX Senior Quality Analyst Salary
based on 49 salaries
₹3 L/yr - ₹5.6 L/yr
41% less than the average Senior Quality Analyst Salary in India
View more details

IntouchCX Senior Quality Analyst Reviews and Ratings

based on 9 reviews

2.5/5

Rating in categories

2.2

Skill development

2.5

Work-life balance

1.7

Salary

2.4

Job security

2.2

Company culture

2.0

Promotions

2.5

Work satisfaction

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