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IntouchCX Senior Quality Analyst Interview Questions and Answers

Updated 30 Jun 2022

IntouchCX Senior Quality Analyst Interview Experiences

1 interview found

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Introduction about yourself
Round 3 - Aptitude Test 

Online test related to English speaking, Reading, Listening and Storytelling.

Interview Preparation Tips

Interview preparation tips for other job seekers - Confidence is what look for while the interview is going on.

Interview questions from similar companies

I applied via LinkedIn and was interviewed before May 2021. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. How to control incoming traffic via bgp, and troubleshoot routing issues
  • Ans. 

    To control incoming traffic via BGP, use route maps and prefix lists. Troubleshoot routing issues by checking BGP neighbor relationships and route advertisements.

    • Create a prefix list to filter incoming routes based on their network address

    • Create a route map to apply the prefix list and set policies for accepted routes

    • Check BGP neighbor relationships to ensure they are established and functioning properly

    • Check route adv...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident in defining as they want to know whether really you have worked on technology, as in practical Scenario in any issue, you may need to manipulate configuration

Skills evaluated in this interview

I applied via Recruitment Consultant and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. MEAN stack, Angular Node and .NET

Interview Preparation Tips

Interview preparation tips for other job seekers - asked more about .NET core technology

I was interviewed in Nov 2020.

Interview Questionnaire 

1 Question

  • Q1. What is Dispatch? How to enable voice for Chatbot, Integration of Bot with web application, How are the insights captured for the chatbot
  • Ans. 

    Dispatch is a process of assigning tasks to appropriate resources. Voice for chatbot can be enabled using text-to-speech technology. Chatbot can be integrated with web application using APIs. Insights for chatbot can be captured using analytics tools.

    • Dispatch is a process of assigning tasks to appropriate resources

    • Voice for chatbot can be enabled using text-to-speech technology

    • Chatbot can be integrated with web applica...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be assertive, and interview is not only about giving right or wrong answer but put forth oneself in such a way which would help the interviewer get the idea about the work done

I applied via Naukri.com and was interviewed in Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basics of ETL, questions regarding Azure Data Engineering.

Interview Preparation Tips

Interview preparation tips for other job seekers - Very detailed questions were asked. The interviewers were more into discuss, rather than asking questions. I had very positive experience.

I applied via Recruitment Consultant and was interviewed before Aug 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basic technical questions, scenario based questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well technically.

Interview Questionnaire 

1 Question

  • Q1. Just technical stuff related to network

Interview Questionnaire 

1 Question

  • Q1. A. Liquidity risk definition, concept b. Derivatives (in detail) c. Liquidity risk reporting (LCR , NSFR) d. User story vs Use-case e. Scrum Meeting types
  • Ans. 

    Questions on liquidity risk, derivatives, user stories, and Scrum meetings for Senior Consultant role.

    • Liquidity risk refers to the risk of not being able to meet financial obligations due to lack of cash or liquid assets.

    • Derivatives are financial instruments whose value is derived from an underlying asset or security.

    • Liquidity risk reporting includes the Liquidity Coverage Ratio (LCR) and Net Stable Funding Ratio (NSFR...

  • Answered by AI

Skills evaluated in this interview

I applied via Naukri.com and was interviewed in Jan 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Difference between citrix and WVD from end user perspective and Administrator perspective
  • Ans. 

    Citrix and WVD differ in end user and admin perspective.

    • Citrix offers more customization options for end users while WVD is more streamlined.

    • Citrix requires more administrative effort while WVD is easier to manage.

    • Citrix has a longer history and more mature feature set while WVD is newer and evolving.

    • Citrix can support a wider range of devices while WVD is limited to Windows devices.

    • Citrix has a higher cost while WVD i

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and genuine with your answers

Skills evaluated in this interview

I applied via Naukri.com and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Questions were based on what we had mentioned in our resume

Interview Preparation Tips

Interview preparation tips for other job seekers - We need to be well prepared of the things we mention on the resume. in both levels of interviews which I had undergone , they were asking the things we have mentioned in our resume ans how well we understood it

IntouchCX Interview FAQs

How many rounds are there in IntouchCX Senior Quality Analyst interview?
IntouchCX interview process usually has 3 rounds. The most common rounds in the IntouchCX interview process are Aptitude Test, Resume Shortlist and One-on-one Round.

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IntouchCX Senior Quality Analyst Interview Process

based on 1 interview

Interview experience

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IntouchCX Senior Quality Analyst Salary
based on 48 salaries
₹3 L/yr - ₹5.6 L/yr
41% less than the average Senior Quality Analyst Salary in India
View more details

IntouchCX Senior Quality Analyst Reviews and Ratings

based on 7 reviews

2.5/5

Rating in categories

1.9

Skill development

2.5

Work-life balance

1.6

Salary

2.6

Job security

2.2

Company culture

1.9

Promotions

2.4

Work satisfaction

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