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IntouchCX
Comparebased on 1.9k Reviews
Video summary
Filter reviews by IntouchCX Senior Quality Analyst Reviews
Rating distribution
Category Ratings
Job security
Work-life balance
Work satisfaction
Company culture
Skill development
Promotions
Salary
What employees say about IntouchCX?
Insights from employee reviews on AmbitionBox
Workplace insights
Strict (7.30pm - 2.30am)
75% employees reported
View more detailed insights
Gender based rating
Rated by Women
3 reviews
Rated by Men
4 reviews
Jobseekers also viewed
7 reviews found
Senior Quality Analyst in Hyderabad / Secunderabad
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
- Salary - Bad
- Skill development - Poor
- Promotions - Poor
- Company culture - Poor
- Work-life balance - Poor
Overall Rating
Senior Quality Analyst in Hyderabad / Secunderabad
Full Time
Legal Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
NA
Dislikes
Bad leave policy ...
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
Senior Quality Analyst in Hyderabad / Secunderabad
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing to say, I have given scoring above already
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Excellent
Dislikes
All at company is dislikes only
Senior Quality Analyst in Hyderabad / Secunderabad
Full Time
Business Process Quality Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
None
Dislikes
Terrible Salaries Appraisal will make you cry No incentives You have leave balance; however, you cannot use it as there's a business requirement No Bonus
- Salary - Bad
- Skill development - Bad
- Job security - Poor
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
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Senior Quality Analyst in Hyderabad / Secunderabad
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Average work environment & I would not call culture at all Teammates are always supportive Worst management I have ever seen in my career 😑 HR is for name sake but of no use, if u tell them the concerns they will say one statement " will get back to you " but they don't as they already know that There is an Yearly appraisal depending upon performance score card but don't expect much bcoz u will be disappointed after u look that. Forget about Bonus, night shift allowances, sadaxo coupons, no free food. Cab is free by God's grace 🙏 Carrier growth depending upon process and then politics will be involved as we all know about this 👍 so let's forget the Carrier growth also. There are no best things about this company to describe. Unfortunately few processes we for micromanagement which is so disgusting 😕. I don't give any advice to people who are reading this but just want to tell u guys that don't expect much from this company bcoz end of the day you will definitely be disappointed 😔 ..soo Think Wise and choose Wise . Thank you 😊...Read More
Dislikes
60 days notice period Bit unfair games will be played around.
- Salary - Bad
- Skill development - Poor
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Poor
- Work-life balance - Bad
Work Details
Work like is like working for more than 12 hours since I am working from home with no additional pay for over time
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Senior Quality Analyst in Hyderabad / Secunderabad
Cox qa Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work is easy. People r worst.lots of politics. Mangers are least bothered about retaining highly tenured people in the process.
Dislikes
Politics partiality
- Salary - Poor
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Bad
Work Details
Work is reaally good
Work days: Monday to Friday (Flexible Timings)
Senior Quality Analyst in Hyderabad / Secunderabad
Full Time
Business Process Quality Department
Overall Rating
Top trending discussions
Similar Designation Reviews
Quality Analyst in Hyderabad / Secunderabad
Full Time
Quality Assurance and Testing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
To be honest nothing
Dislikes
Senior director Bhavani Vora is too much favourable towards and does not give importance to boys and she doesn’t care if the employee is leaving the organisation as you all can see from past 4 months how many QA’s left from QA COE process and in future many are ready to leave just because of the Bhavani vora and coming to AM Lohit purshotham he is a womaniser he flirts and uses girls cheap character. For a better work environment need to change these people and it’s not for my benefit as I’m not working there anymore and for sure I’ll never rejoin but for the better organisation reputation please change the QA COE management...Read More
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Senior Consultant in Bangalore / Bengaluru
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
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Company culture
Work-life balance
Likes
Free Food( Breakfast, Lunch, Dinner, Mid Night Meals) Free pick up and drop cab facility
- Job security - Good
Dislikes
No healthy food Poor Management No Medical/ First Aid facility No rest room for sick person
- Skill development - Poor
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Senior Consultant in Bangalore / Bengaluru
Full Time
DevOps Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Overall Rating
Senior Consultant in Bangalore / Bengaluru
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work Culture, Break Timings are amazing.
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
I didn’t dislike anything
Work Details
Work policy: 2 days/week from office
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within Country, Travel Within City.
Senior Associate in Hyderabad / Secunderabad
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Treats the employees well
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
There was no decent hike.
Senior Associate in Bangalore / Bengaluru
Full Time
CSR & Sustainability Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Skill development - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Overall Rating
Senior Associate in Hyderabad / Secunderabad
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Cab
Dislikes
Toucher and waste management
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Senior Consultant in Bangalore / Bengaluru
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Job is secure
- Salary - Excellent
- Job security - Excellent
- Work satisfaction - Excellent
- Work-life balance - Excellent
Dislikes
Promotions and appraisal
Quality Analyst in Hyderabad / Secunderabad (working remotely)
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Great work culture. Manager is very sensible person.
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing much really besides the low package
Quality Analyst in Hyderabad / Secunderabad
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing exciting, full pressure, poor management Doesn’t care about employees
Dislikes
No benefits, hikes, will hire u at less salary
- Salary - Poor
- Skill development - Poor
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Other IntouchCX Reviews
E Support Officer in Hyderabad / Secunderabad
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It was a good experience with people and some good activities and I enjoyed there a lot.
- Skill development - Good
Dislikes
the leaves approvals was very bad and they are just blackmailing employees about leaves they won't approve leaves and the salary was very low as a fresher I don't know about experienced one. There was no responsibility on the behaviour of higher authorities and there is no much coordination.
- Salary - Poor
- Job security - Bad
- Work satisfaction - Bad
- Work-life balance - Poor
Universal Trainer in Hyderabad / Secunderabad
Full Time
Corporate Training Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good support from the Managers (Training Department). Transport/Travel Allowance Good colleagues.
- Salary - Good
- Work satisfaction - Good
- Work-life balance - Good
Dislikes
Limited opportunities for vertical growth. Yearly increment are average.
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Technical Support Associate in Hyderabad / Secunderabad
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
There is no personal life once you join this organization. They will kill you from inside, no breaks no good leadership no benefits. I was grinded 4 years saved just because of covid and WFH these guys will effect your family too. DO NOT JOIN THIS COMPANY OR YOU WILL DIE...
Dislikes
Go through my above liked things in KNOAH DO NOT JOIN THIS COMPANY THEY WILL KILL YOU FROM INSIDE
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Customer Care Executive in Pune
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Not even a single positpoint. My Only suggestion to all who planning to join Knoah Solutions is PLEASE DONT WASTE YOUR VALUABLE TIME. Choose wisely, it's your career. Mainly girls please don't join here, you won't even get respect for being a women. You might get explanation from the HR for these negative reviews but trust me I faced alit of challenges only because of this organization.
Dislikes
Every male employees including Management are at back of female employees. Even if not intrested they offer bribes if refused then will fire form the office
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Customer Care Executive in Hyderabad / Secunderabad
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Company is offering good salary with cab.
- Salary - Excellent
- Skill development - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
There is zero job security. They will remove you whever they want by telling that business requirements. First they will hire on their requirement season much more candidates more than requirement after the month is finished they will remove you without any notice period.
- Job security - Bad
Executive in Bangalore / Bengaluru
Full Time
Accounting & Taxation Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
this is the number 1 third class Behaviour people, they know to call for interview and wait for whole day and the stupid operations manager such an uneducated people they are, they only do not know how to be professional and they are conducting interview.. such a shameless company with shameless people.. i tell people never step into this company and waste your time i think we need to complain this to labor court for sure.....Read More
Dislikes
Totally waste company with uneducated and unprofessional people...
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work related travel: This is a desk job.
E Support Officer in Hyderabad / Secunderabad
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Work-life balance - Excellent
Dislikes
No Freedom like any Culutural activities will not be there, No Time gap rest jn between work Except 30 mins break No Rest for employee 9 hrs Continues Work Expect 1st break 40 mins 2nd break 20 mins No more any Fun friday or Another Activities No Festival Celebrations No Bonus & nothing else
- Work satisfaction - Poor
- Company culture - Poor
Customer Care Executive in Hyderabad / Secunderabad
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Here HR department is cool, you can work with fake experience, give them some money. I made several complaints but of no use.
Dislikes
Never seen HR department so lazy, they don't take any actions against illegal activities. Maybe they are incompetent for the job.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Senior Team Leader in Hyderabad / Secunderabad
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Top management here are poison. they don't value talent they have their own perception and they keep on believing that.
- Salary - Good
Dislikes
Top Management here are poison. They don't value talent they have their own perception and they keep on believeing that.
- Skill development - Bad
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
E Support Officer in Hyderabad / Secunderabad
Full Time
Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing much about intouch except cab facility
Dislikes
Strict break timings No consecutive weekoffs Main aim to reach sales targets They don't inform in training and interview but their motto is sales Work pressure No life balance ghost shifts
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
- HQ - Winnipeg, Manitoba, Canada
- BPO
- 1k-5k Employees (India)
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AmbitionBox has 7 IntouchCX reviews submitted by IntouchCX employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if IntouchCX is the right company for you. 75% employees repor...ted the work timings at IntouchCX as Strict timing. Read more- Home >
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