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IntouchCX Senior Officer Interview Questions and Answers

Updated 20 May 2024

IntouchCX Senior Officer Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Apr 2024. There were 4 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Self Introduction
Round 2 - Assignment 

Asking about self introduction,
Which one is better on-line shopping or offline shopping
Social media

Round 3 - Coding Test 

It is a test of typing speed

Round 4 - HR 

(1 Question)

  • Q1. Asked about how you handle the customer support officer give some examples

Interview questions from similar companies

I applied via Referral and was interviewed before Jan 2021. There were 3 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself
Round 2 - Aptitude Test 

Reasoning
Speaking
Typing
Listening

Round 3 - HR 

(6 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Why should we hire you?
  • Q4. Where do you see yourself in 5 years?
  • Q5. What are your strengths and weaknesses?
  • Q6. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Just stay confident prepare your intro really well

I applied via Referral and was interviewed in Jan 2021. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basic questions about strength, weakness, future goals,etc.(being a fresher)

Interview Preparation Tips

Interview preparation tips for other job seekers - Be normal and confident. Focus on English communication.

I applied via Naukri.com and was interviewed before Sep 2021. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me something about your self
  • Q2. What is your salary expectation
Round 2 - Technical 

(2 Questions)

  • Q1. Process related questions
  • Q2. Why do you left your previous company
Round 3 - Client Interview 

(1 Question)

  • Q1. Tell me something about your job details

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep calm and confident while answering questions.

I applied via Recruitment Consulltant and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 
Round 2 - HR 

(4 Questions)

  • Q1. What are your salary expectations?
  • Q2. Why should we hire you?
  • Q3. What are your strengths and weaknesses?
  • Q4. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and be you .
Interview is not that difficult if you're confident...

I applied via Walk-in and was interviewed before Mar 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 

Aptitude Test is very straight forward, logical, communications are tested.

Round 2 - HR 

(6 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. Why are you looking for a change?
  • Q5. What are your strengths and weaknesses?
  • Q6. Tell me about yourself.
Round 3 - Technical 

(1 Question)

  • Q1. This is managers round, where a senior most probably a team lead would join to interview. Case study based questions were asked.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and prepared. Question will vary from GL to Leder reconciliation if you're applying for GL Process

I applied via Recruitment Consultant and was interviewed before Jun 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Interview was normal, they will asked about yourself and about your previous work experience nothing else.

Interview Preparation Tips

Interview preparation tips for other job seekers - Just prepare about yourself and about your previous work experience.

Interview Questionnaire 

1 Question

  • Q1. Healthcare insurance

I applied via Walk-in and was interviewed before Sep 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself
Round 3 - One-on-one 

(1 Question)

  • Q1. Asking about my previous experience
Round 4 - One-on-one 

(1 Question)

  • Q1. Final round with ops managers

Interview Preparation Tips

Interview preparation tips for other job seekers - .be confident interview is easy to crack

I applied via Referral and was interviewed before Jul 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Direct walkin interview.... Gave a basic Amcat test with easy questions related to english and math.... After that u will have typing test to check ur speed and accuracy... Practice it well to pass...After...

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and make them understand that u really want this job by NOT telling it at the same time... and be patient between the rounds, they check ur patience and intenrionally delay the rounds just to check if u really want the job....

IntouchCX Interview FAQs

How many rounds are there in IntouchCX Senior Officer interview?
IntouchCX interview process usually has 4 rounds. The most common rounds in the IntouchCX interview process are One-on-one Round, Assignment and Coding Test.

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IntouchCX Senior Officer Interview Process

based on 2 interviews

Interview experience

5
  
Excellent
View more

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IntouchCX Senior Officer Salary
based on 5 salaries
₹2.8 L/yr - ₹3.5 L/yr
44% less than the average Senior Officer Salary in India
View more details

IntouchCX Senior Officer Reviews and Ratings

based on 6 reviews

3.4/5

Rating in categories

3.7

Skill development

3.5

Work-life balance

4.0

Salary

3.1

Job security

3.3

Company culture

3.1

Promotions

3.3

Work satisfaction

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