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IntouchCX Officer Interview Questions and Answers

Updated 7 May 2021

Interview questions from similar companies

I applied via AmbitionBox and was interviewed in Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Coding Test 

C and c++

Interview Preparation Tips

Topics to prepare for TaskUs Officer interview:
  • Anything
  • Coding
Interview preparation tips for other job seekers - No advice for job seekers all things are good Set yourself apart with letters of recommendation. ...
Know yourself and what you want. ...
Pump yourself up and stay positive.
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself
  • Ans. 

    Experienced sales professional with a proven track record of exceeding targets and building strong client relationships.

    • Started my career in sales at XYZ Company, where I consistently exceeded sales targets by 20% each quarter.

    • Developed strong relationships with key clients, resulting in a 30% increase in repeat business.

    • Skilled in cold calling, networking, and closing deals to drive revenue growth.

    • Proficient in CRM so...

  • Answered by AI
Round 2 - One-on-one 

(1 Question)

  • Q1. Tell ,me about yourself
  • Ans. 

    Experienced sales professional with a proven track record of exceeding targets and building strong client relationships.

    • Over 5 years of sales experience in the pharmaceutical industry

    • Consistently met or exceeded sales targets by 20% each quarter

    • Built and maintained relationships with key clients resulting in repeat business

    • Strong communication and negotiation skills

    • Proficient in CRM software and sales analytics tools

  • Answered by AI
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Aug 2023. There was 1 interview round.

Round 1 - HR 

(5 Questions)

  • Q1. Tell me something about yourself?
  • Q2. Why you to join this company ?
  • Q3. What are your short term and long term goals?
  • Q4. Why we should hire you?
  • Q5. What if don't select you?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and answer each and every question with hesitation.Also be prepared well enough before going to any interview.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed in Apr 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Why u want to joint the firm ?
Round 3 - One-on-one 

(1 Question)

  • Q1. Talk about yourself
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Sep 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Aptitude Test 

They share you Assessment link. You need to clear assessment first.

Round 3 - HR 

(1 Question)

  • Q1. HR will ask about your experience, why you want to join us.
Round 4 - One-on-one 

(3 Questions)

  • Q1. Interview with your manager.
  • Q2. Basic questions of Accounting.
  • Q3. Golden Rule of Account.
  • Ans. 

    The Golden Rule of Account is to debit the receiver and credit the giver.

    • Debit the receiver, credit the giver

    • Used in double-entry accounting to maintain balance

    • Helps ensure accurate recording of financial transactions

  • Answered by AI

I applied via Naukri.com and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Just simle question in paroll
  • Q2. About tds tax and pf esi

Interview Preparation Tips

Topics to prepare for Alldigi Tech Senior Officer interview:
  • HR Operations
Interview preparation tips for other job seekers - Prepare well about payroll
Dont panic just tell about your previous experience

I applied via AmbitionBox and was interviewed in Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - Coding Test 

C and c++

Interview Preparation Tips

Topics to prepare for TaskUs Officer interview:
  • Anything
  • Coding
Interview preparation tips for other job seekers - No advice for job seekers all things are good Set yourself apart with letters of recommendation. ...
Know yourself and what you want. ...
Pump yourself up and stay positive.

I applied via Naukri.com and was interviewed in Nov 2020. There were 4 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. What is the best way to recover the amount
  • Ans. 

    The best way to recover the amount is through a systematic approach that includes effective communication, negotiation, and legal action if necessary.

    • Establish clear and open lines of communication with the debtor

    • Understand the reasons for non-payment and address any concerns or disputes

    • Negotiate a repayment plan that is feasible for the debtor

    • Regularly follow up and remind the debtor of their outstanding debt

    • Consider ...

  • Answered by AI
  • Q2. WhAt is your way of dealing with stubborn customer
  • Ans. 

    My way of dealing with stubborn customers is to remain calm, empathize with their concerns, and find a mutually beneficial solution.

    • Stay calm and composed

    • Listen actively to understand their concerns

    • Empathize with their situation

    • Offer alternative solutions

    • Negotiate and find a win-win outcome

    • Maintain professionalism and patience

  • Answered by AI
  • Q3. How do we recognise the customer paying possiblity
  • Ans. 

    Customer paying possibility can be recognised by analysing their credit history, income, expenses and payment behaviour.

    • Check credit score and credit history

    • Assess income and expenses

    • Observe payment behaviour and patterns

    • Consider any outstanding debts or loans

    • Look for any bankruptcies or legal actions against the customer

  • Answered by AI
  • Q4. Best method of knowing your customer
  • Ans. 

    The best method of knowing your customer is through proper documentation and verification.

    • Collect and verify customer's personal information such as name, address, phone number, and email.

    • Check customer's credit history and payment behavior.

    • Verify customer's employment status and income.

    • Obtain references from other creditors or business partners.

    • Use online tools and social media to gather additional information.

    • Regular...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Hi friends,

Before you start the interview go through the co. Profile and the job position based on it have some brief knowledge all you need is confidence confidence confidence to tackle the interviewer instead of getting panic you need to be relaxed
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Jan 2024.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Self introduction
  • Q2. Sales or marketing

Interview Preparation Tips

Interview preparation tips for other job seekers - I find the work culture to be average.

IntouchCX Interview FAQs

How to prepare for IntouchCX Officer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at IntouchCX. The most common topics and skills that interviewers at IntouchCX expect are Risk Management, Audit Compliance, Auditing, Monitoring and Strong Communication Skills.

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IntouchCX Officer Salary
based on 5 salaries
₹2.2 L/yr - ₹3.3 L/yr
45% less than the average Officer Salary in India
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