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iEnergizer Customer Service Assistant Interview Questions and Answers

Updated 15 Feb 2025

iEnergizer Customer Service Assistant Interview Experiences

2 interviews found

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected
Round 1 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. Why iEnergizer
  • Ans. 

    iEnergizer is known for its excellent customer service, innovative solutions, and commitment to employee growth.

    • iEnergizer has a strong reputation for providing top-notch customer service

    • The company is known for its innovative solutions in the customer service industry

    • iEnergizer values employee growth and development, offering opportunities for advancement and training

    • The company has a positive work culture that foster

  • Answered by AI
Round 2 - One-on-one 

(2 Questions)

  • Q1. Convince me why should I hire you?
  • Ans. 

    I am a dedicated and experienced customer service professional with a proven track record of exceeding customer expectations.

    • I have excellent communication skills and can effectively handle customer inquiries and complaints.

    • I am highly organized and detail-oriented, ensuring that all customer needs are met efficiently.

    • I am a team player and can work well in a fast-paced environment, contributing to a positive work cult...

  • Answered by AI
  • Q2. Basic maths question

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, If you wish to work in an international voice process, watch english movies without subtitles to improve communication and vocabulary.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Referral and was interviewed in Jan 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about your self introduction
  • Q2. Pick and speak any topic
Round 3 - Technical 

(2 Questions)

  • Q1. Tell me about your self introduction
  • Q2. Do you any experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident don't panic
Nothing to worry
All the best guys

Customer Service Assistant Interview Questions Asked at Other Companies

asked in HCLTech
Q1. Speak 2 minutes on any topic
Q2. Maintain the complaint data on excell
asked in Tawoos
Q3. How to wash utensils

Interview questions from similar companies

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Recruitment Consulltant and was interviewed in Dec 2024. There was 1 interview round.

Round 1 - HR 

(4 Questions)

  • Q1. Tell about yourself
  • Ans. 

    I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.

    • 5 years of experience in customer care

    • Skilled in resolving customer issues

    • Strong communication and problem-solving skills

    • Empathetic and patient approach towards customers

    • Received multiple awards for outstanding customer service

  • Answered by AI
  • Q2. Why the gap. Is huge?
  • Ans. 

    The gap is huge due to various factors such as market demand, economic conditions, company restructuring, personal reasons, etc.

    • Market demand for the specific skill set may be low

    • Economic conditions may have led to downsizing or hiring freezes

    • Company restructuring or mergers could have affected hiring

    • Personal reasons such as health issues or family commitments

  • Answered by AI
  • Q3. Where does your husband work
  • Ans. 

    My husband works as a software engineer at a tech company in the city.

    • My husband is a software engineer

    • He works at a tech company

    • His workplace is located in the city

  • Answered by AI
  • Q4. When would you join?
  • Ans. 

    I am available to join immediately.

    • I can start as soon as possible.

    • I am ready to join within a week's notice.

    • I am flexible with the joining date and can accommodate as per the company's requirement.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are married, your likelihood of being hired may be lower. Conceal any employment gaps if possible.
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
2-4 weeks
Result
No response

I applied via Indeed and was interviewed in Dec 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - It's good company but as a fresher they will not pay u salary for 45 days as training period and if u fail to complete the test at end of day 45 then that's it ur out no salary just worst policy
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Indeed and was interviewed in Nov 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Basic Introduction
  • Q2. About Experience
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
No response
Round 1 - Aptitude Test 

60 minutes 60 QUestions

Round 2 - One-on-one 

(1 Question)

  • Q1. Share Roles and resposibilites in last organization ? Would u prefer to work on weekend ? Parameters for perfomance measuring

Interview Preparation Tips

Interview preparation tips for other job seekers - Know the meaning of NPS and formula to calculate
AHT formula
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Company Website and was interviewed in Jun 2024. There were 3 interview rounds.

Round 1 - Coding Test 

Typing test which was very easy

Round 2 - Aptitude Test 

General English reading test which was good

Round 3 - Group Discussion 

Conversation test which was a bit hard

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Feb 2024.

Round 1 - HR 

(2 Questions)

  • Q1. Can you tell me about yourself?
  • Q2. Can you describe yourself in a professional manner?
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about your hobbies
  • Q2. Reading

Interview Preparation Tips

Interview preparation tips for other job seekers - Just go with confidence 👍
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Sep 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Why should we hire you

Interview Preparation Tips

Interview preparation tips for other job seekers - First of all improve your English and communicate with people it help to crack your interview

iEnergizer Interview FAQs

How many rounds are there in iEnergizer Customer Service Assistant interview?
iEnergizer interview process usually has 2-3 rounds. The most common rounds in the iEnergizer interview process are HR, Technical and One-on-one Round.
How to prepare for iEnergizer Customer Service Assistant interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at iEnergizer. The most common topics and skills that interviewers at iEnergizer expect are Customer Handling, Customer Satisfaction, Customer Service, Solving Queries and customer care.
What are the top questions asked in iEnergizer Customer Service Assistant interview?

Some of the top questions asked at the iEnergizer Customer Service Assistant interview -

  1. Pick and speak any to...read more
  2. Basic maths quest...read more

Tell us how to improve this page.

iEnergizer Customer Service Assistant Interview Process

based on 2 interviews

Interview experience

4
  
Good
View more
Join iEnergizer Unlocking Potential, Unleashing Performance

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iEnergizer Customer Service Assistant Salary
based on 25 salaries
₹1.4 L/yr - ₹5 L/yr
9% less than the average Customer Service Assistant Salary in India
View more details

iEnergizer Customer Service Assistant Reviews and Ratings

based on 14 reviews

3.6/5

Rating in categories

3.7

Skill development

3.6

Work-life balance

3.9

Salary

3.6

Job security

2.7

Company culture

2.6

Promotions

2.7

Work satisfaction

Explore 14 Reviews and Ratings
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