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iEnergizer Non Voice Customer Service Executive Interview Questions and Answers for Experienced

Updated 2 Oct 2022

iEnergizer Non Voice Customer Service Executive Interview Experiences for Experienced

1 interview found

Non Voice Customer Service Executive Interview Questions & Answers

user image

posted on 2 Oct 2022

I applied via Walk-in and was interviewed in Sep 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Brief introduction, last work experience and reason for leaving the last job , comfortable with night shift or not
  • Ans. Whatever you say.. be confident. It's gonna be a very easy to moderate interview. If you need the job , they need the employee so relax they are just like you. Prepare your interview with the help of some YouTube videos providing common interview questions. Thats it.
    • Answered by Manju Mehta
    Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. Introduction, extempore any topic, last work experience, family background, why this industry and some more common questions
  • Ans. Just one tip know yourself and prepare according to your resume. If you're an experienced candidate just practice describing your last job work role with fluency and a valid reason to leave that job .
    • Answered by Manju Mehta
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Confidence is the key to get a job and its gonna be a very easy interview. The process is time taking so make sure you carry some snacks and water bottle with you.

What people are saying about iEnergizer

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a quality analyst
2w
Career growth
Hello there everyone, I am working as a Quality analyst (Non tech where it doesn't require coding and all) in the BPO sector where I get 40k in hand per month but now I am bored here in this job. But now I am looking for some change. I was wondering if I could switch to any other role where I can hit 12LPA. It's been almost 5 yrs here. I was just wondering about these certifications in one year - Ms Excel Power bi Presentation NCFM Basic financial knowledge CFA Level 1 6 sigma FP&A I thought if I was able to pull this off this year and try giving interviews to other good paying companies but I am confused. I just need to know the best place where I can get these above online certifications done. I have strong knowledge of the stock market. Also, I need to know which role these online certifications are best suited for and from where I can enroll these certifications (free+paid). And is it possible to have good grip on all these courses in one year?
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Customer Service Associate Interview Questions & Answers

Conneqt Business Solutions user image Anonymous

posted on 12 Jan 2022

I applied via Recruitment Consultant and was interviewed before Jan 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

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Interview Preparation Tips

Interview preparation tips for other job seekers - Most of they check for language like English &hindi

Customer Service Associate Interview Questions & Answers

Conneqt Business Solutions user image Anonymous

posted on 17 Dec 2020

I applied via Referral and was interviewed in Jun 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. The Very First question in any interview is Tell me about your self ?
    • Add your answer
  • Q2. They asked from you Come to know about this Company
    • Add your answer
  • Q3. Would you like to join immediately along with are you flexible be Time
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Interview Preparation Tips

Interview preparation tips for other job seekers - Should be fluent in English Communication
Ability to work in team and perform better

Customer Care Executive Interview Questions & Answers

Conneqt Business Solutions user image

posted on 24 Dec 2021

I applied via Walk-in and was interviewed before Dec 2020. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Why do want to join?
    • Add your answer
  • Q2. What makes you ideal for this role?
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Interview Preparation Tips

Interview preparation tips for other job seekers - Just be honest, Any Show them that you gonna stay there in the organization for at least 6 months, Because there most of them who get selected will either abscond after 1 month or don't even join at all.

Customer Service Associate Interview Questions & Answers

Firstsource Solutions user image Anonymous

posted on 6 May 2022

I applied via Naukri.com and was interviewed before May 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

Online test.

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't give Interview in First source

Customer Service Executive Interview Questions & Answers

Conneqt Business Solutions user image Anonymous

posted on 13 Oct 2020

I applied via Walk-in and was interviewed before Oct 2019. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Introduce yourself??
    • Add your answer
  • Q2. Why should we hire you??
    • Add your answer
  • Q3. Why do u left your studies??
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - While giving interview you should have some confidence on your own. Interviewer find that spark on you, that how in difficult situations you can handle a problem... so carry that confidence with you and the introduction part make it as simple as possible like abt ur family, ur studies, ur hobbies and abt ur achievements..

Customer Service Executive Interview Questions & Answers

Conneqt Business Solutions user image Anonymous

posted on 19 Apr 2021

I applied via Walk-in and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. What is BPO means..?
  • Ans. 

    BPO stands for Business Process Outsourcing.

    • BPO involves contracting out specific business processes to a third-party service provider.

    • It is commonly used for customer service, technical support, and back-office operations.

    • BPO can help companies save costs and improve efficiency.

    • Examples of BPO providers include Accenture, IBM, and Infosys.

    • Answered by AI
    Add your answer
  • Q2. Why we give you this job..?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - In short you have to speak fluent english or you should get ready with this two questions :-)

Customer Support Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 6 May 2021

I applied via Recruitment Consultant and was interviewed in Nov 2020. There was 1 interview round.

Interview Questionnaire 

4 Questions

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  • Q2. Product knowledge
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  • Q3. How to achieve goal
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  • Q4. How to survive
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    Survival requires adaptability, resilience, and resourcefulness.

    • Stay calm and focused

    • Assess the situation and prioritize needs

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    • Utilize available resources and seek help when needed

    • Answered by AI
    View 2 more answers

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

Customer Support Executive Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 2 Nov 2021

I applied via Referral and was interviewed before Nov 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. There are lot of questions were asked and its depends on profile and your experience on the basis of experience questions were asked .
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep focusing on things work on communication and written skills .

Customer Care Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 18 Aug 2020

I applied via Naukri.com and was interviewed in Jul 2020. There were 6 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Women empowerment, meaning of BPO, meaning of customer care, how to handle a rude customer, covid 19 etc, self introduction, 45 min test and a client interview. In total there were 3 rounds
  • Ans. 

    The interview for Customer Care Executive included questions on women empowerment, BPO, customer care, handling rude customers, COVID-19, self-introduction, a 45-minute test, and a client interview.

    • Women empowerment: Discuss the importance of empowering women in the workplace and society.

    • BPO: Explain the concept of Business Process Outsourcing and its role in customer service.

    • Customer care: Highlight the significance o...

    • Answered by AI
    View 3 more answers

Interview Preparation Tips

Interview preparation tips for other job seekers - always predict and be well prepared in advance as they can ask anything ...whatever you say just be confident.😊
More about working at iEnergizer

iEnergizer Interview FAQs

How many rounds are there in iEnergizer Non Voice Customer Service Executive interview for experienced candidates?
iEnergizer interview process for experienced candidates usually has 3 rounds. The most common rounds in the iEnergizer interview process for experienced candidates are Resume Shortlist, HR and One-on-one Round.

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iEnergizer Non Voice Customer Service Executive Salary
based on 4 salaries
₹2.3 L/yr - ₹2.8 L/yr
12% less than the average Non Voice Customer Service Executive Salary in India
View more details

iEnergizer Non Voice Customer Service Executive Reviews and Ratings

based on 8 reviews

4.7/5

Rating in categories

4.6

Skill development

4.6

Work-life balance

4.6

Salary

4.6

Job security

4.7

Company culture

4.6

Promotions

4.6

Work satisfaction

Explore 8 Reviews and Ratings
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