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iEnergizer Customer Service Advisor Interview Questions and Answers for Freshers

Updated 30 Jan 2024

iEnergizer Customer Service Advisor Interview Experiences for Freshers

1 interview found

Customer Service Advisor Interview Questions & Answers

user image Anonymous

posted on 30 Jan 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Dec 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about your work profile, this was the only question asked to me in the HR Round.
  • Ans. I worked with Concentrix for over 2 years and the process I worked for was Macy's where I used to handle international customer queries through email and chat. It was a non- voice process and whatever queries related to our products that are listed on the website or their order status or any escalation for that matter, we used to handle them and try to finish in the first interaction itself.
    • Answered Anonymously
    Add your answer
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me something about yourself and tell me about your last trip experience about wherever you had visited.
    • Add your answer
  • Q2. Asked how much comfortable can I be doing this job offered.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I would like to give just this advice that just be yourself and say whatever you would like to describe and just please do not stop while addressing your answer and there's no pint getting rejected because what they wanted from us for the customer service advisor position is that we must be good in doing communication. That's it. Have a great day ahead and best of luck.

What people are saying about iEnergizer

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a quality analyst
2w
Career growth
Hello there everyone, I am working as a Quality analyst (Non tech where it doesn't require coding and all) in the BPO sector where I get 40k in hand per month but now I am bored here in this job. But now I am looking for some change. I was wondering if I could switch to any other role where I can hit 12LPA. It's been almost 5 yrs here. I was just wondering about these certifications in one year - Ms Excel Power bi Presentation NCFM Basic financial knowledge CFA Level 1 6 sigma FP&A I thought if I was able to pull this off this year and try giving interviews to other good paying companies but I am confused. I just need to know the best place where I can get these above online certifications done. I have strong knowledge of the stock market. Also, I need to know which role these online certifications are best suited for and from where I can enroll these certifications (free+paid). And is it possible to have good grip on all these courses in one year?
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More about working at iEnergizer

iEnergizer Interview FAQs

How many rounds are there in iEnergizer Customer Service Advisor interview for freshers?
iEnergizer interview process for freshers usually has 2 rounds. The most common rounds in the iEnergizer interview process for freshers are HR and One-on-one Round.
How to prepare for iEnergizer Customer Service Advisor interview for freshers?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at iEnergizer. The most common topics and skills that interviewers at iEnergizer expect are CRO and cse.
What are the top questions asked in iEnergizer Customer Service Advisor interview for freshers?

Some of the top questions asked at the iEnergizer Customer Service Advisor interview for freshers -

  1. How can you handle a Aggressive Custom...read more
  2. What is Customer Servi...read more
  3. What is inbound and outbou...read more

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iEnergizer Customer Service Advisor Interview Process for Freshers

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iEnergizer Customer Service Advisor Salary
based on 46 salaries
₹1.5 L/yr - ₹4.8 L/yr
7% less than the average Customer Service Advisor Salary in India
View more details

iEnergizer Customer Service Advisor Reviews and Ratings

based on 20 reviews

3.7/5

Rating in categories

3.3

Skill development

3.5

Work-life balance

3.6

Salary

3.9

Job security

3.7

Company culture

2.9

Promotions

3.4

Work satisfaction

Explore 20 Reviews and Ratings
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