Search

Interview Questions

  • Reviews
  • Salaries
  • Interview Questions
  • About Company
  • Benefits
  • Jobs
  • Office Photos
  • Community
+ Contribute
notification
notification
Login
Premium Employer

i

This company page is being actively managed by iEnergizer Team. If you also belong to the team, you can get access from here

iEnergizer Verified Tick

Compare button icon Compare button icon Compare
4.6

based on 22.6k Reviews

Filter interviews by

iEnergizer Customer Care Representative Interview Questions and Answers

Updated 18 Jul 2022

iEnergizer Customer Care Representative Interview Experiences

1 interview found

Customer Care Representative Interview Questions & Answers

user image Anonymous

posted on 9 Jul 2022

I applied via Walk-in and was interviewed in Jun 2022. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. They had set of simple questions. As a Fresher they just asked me about myself, what you did yesterday and last movie i watch.
    • Add your answer
  • Q2. Second round also had similar questions but this time you just need to brief everything more specifically in details.
    • Add your answer
Round 2 - One-on-one 

(1 Question)

  • Q1. In final round you can be asked anything from your resume as well as apart from it. Interviewer see your behaviour as well fluency. Questions like about yourself, who inspires you, what is customer service...
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak confidently interviewer can ask you anything. Do not take a pose

Top trending discussions

View All
Interview Tips & Stories
6d
whimsicaldove
·
works at
VCCircle.com
Bloomberg interview
I have been shortlisted for an interview at Bloomberg for the investment / real estate reporter role. How can I prepare for the interview? What all do I need to keep in mind for my prep? Please help, I am very nervous! Thank you
Got a question about iEnergizer?
Ask anonymously on communities.

Interview questions from similar companies

Customer Care Representative Interview Questions & Answers

Teleperformance user image Anonymous

posted on 26 May 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(5 Questions)

  • Q1. About your self
    • Add your answer
  • Q2. What do you know about teleperformance
  • Ans. 

    Teleperformance is a global outsourcing company specializing in customer experience management.

    • Teleperformance provides customer care, technical support, and sales services for various industries.

    • The company operates in over 80 countries and has over 300,000 employees worldwide.

    • Teleperformance is known for its focus on customer satisfaction and innovative technology solutions.

    • Some of the clients of Teleperformance incl...

    • Answered by AI
    Add your answer
  • Q3. What was your experience with last company
    • Add your answer
  • Q4. Why you are left previous company
    • Add your answer
  • Q5. Any random topic
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It's a good brand and also invironment

Customer Care Representative Interview Questions & Answers

Foundever user image Anonymous

posted on 24 Jul 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Jan 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Case Study 

Questions about some situations in life

Round 3 - Technical 

(2 Questions)

  • Q1. Some games to check the speed of reaction and attentiveness
    • Add your answer
  • Q2. What was your biggest achievement at work
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Devote about 1,5 hours to answer all questions

Customer Care Representative Interview Questions & Answers

Infosys BPM user image Anonymous

posted on 11 Mar 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Mar 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Basic Questions 1. introduce yourself 2. write an essay on given topic
    • Add your answer
Round 2 - One-on-one 

(3 Questions)

  • Q1. Managerial round
    • Add your answer
  • Q2. Introduce yourself how was your day
    • Add your answer
  • Q3. Repeat measure,treasure, pleasure
    • Add your answer

Customer Care Executive Interview Questions & Answers

R1 RCM user image Anonymous

posted on 9 Jan 2025

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Recruitment Consulltant and was interviewed in Dec 2024. There was 1 interview round.

Round 1 - HR 

(4 Questions)

  • Q1. Tell about yourself
  • Ans. 

    I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.

    • 5 years of experience in customer care

    • Skilled in resolving customer issues

    • Strong communication and problem-solving skills

    • Empathetic and patient approach towards customers

    • Received multiple awards for outstanding customer service

    • Answered by AI
    Add your answer
  • Q2. Why the gap. Is huge?
  • Ans. 

    The gap is huge due to various factors such as market demand, economic conditions, company restructuring, personal reasons, etc.

    • Market demand for the specific skill set may be low

    • Economic conditions may have led to downsizing or hiring freezes

    • Company restructuring or mergers could have affected hiring

    • Personal reasons such as health issues or family commitments

    • Answered by AI
    Add your answer
  • Q3. Where does your husband work
  • Ans. 

    My husband works as a software engineer at a tech company in the city.

    • My husband is a software engineer

    • He works at a tech company

    • His workplace is located in the city

    • Answered by AI
    Add your answer
  • Q4. When would you join?
  • Ans. 

    I am available to join immediately.

    • I can start as soon as possible.

    • I am ready to join within a week's notice.

    • I am flexible with the joining date and can accommodate as per the company's requirement.

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are married, your likelihood of being hired may be lower. Conceal any employment gaps if possible.

Customer Care Executive Interview Questions & Answers

Omega Healthcare user image X.Maria sofiya

posted on 14 Jul 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Communication skills
    • Add your answer
  • Q2. General questions abt customer handling
    • Add your answer
Round 2 - One-on-one 

(2 Questions)

  • Q1. General questions
    • Add your answer
  • Q2. Abt customer service
    • Add your answer

Customer Care Executive Interview Questions & Answers

Firstsource Solutions user image P.Shyamsai Sagar

posted on 27 Sep 2024

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. About your self
    • Add your answer

Senior Customer Service Representative Interview Questions & Answers

Conduent user image Anonymous

posted on 30 Sep 2023

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Self introduction
    • Add your answer
  • Q2. Self introduction with manager
    • Add your answer

Customer Care Executive Interview Questions & Answers

Ebixcash Global Services user image Anonymous

posted on 10 Feb 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Personal Interview conducted by HR

Round 2 - HR 

(5 Questions)

  • Q1. Tell me about yourself?
    • Add your answer
  • Q2. Your work experience
    • Add your answer
  • Q3. Why do you want to join this company
    • Add your answer
  • Q4. Why you leave your last company?
    • Add your answer
  • Q5. Why you want to join BPO
    • Add your answer

Interview Preparation Tips

Topics to prepare for Ebixcash Global Services Customer Care Executive interview:
  • Good communication skills
Interview preparation tips for other job seekers - Good communication skills.

Customer Care Executive Interview Questions & Answers

TaskUs user image Anonymous

posted on 30 Mar 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Sep 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Why should we hire you
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - First of all improve your English and communicate with people it help to crack your interview
More about working at iEnergizer

iEnergizer Interview FAQs

How many rounds are there in iEnergizer Customer Care Representative interview?
iEnergizer interview process usually has 2 rounds. The most common rounds in the iEnergizer interview process are HR and One-on-one Round.
How to prepare for iEnergizer Customer Care Representative interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at iEnergizer. The most common topics and skills that interviewers at iEnergizer expect are Customer Handling, Customer Management, Customer Relationship, Customer Satisfaction and Customer Service.

Tell us how to improve this page.

iEnergizer Interviews By Designations

Interview Questions for Popular Designations

Join iEnergizer Unlocking Potential, Unleashing Performance

Interview Questions from Similar Companies

TCS Interview Questions
3.7
 • 10.4k Interviews
Accenture Interview Questions
3.8
 • 8.1k Interviews
Infosys Interview Questions
3.6
 • 7.5k Interviews
Wipro Interview Questions
3.7
 • 5.6k Interviews
Cognizant Interview Questions
3.8
 • 5.6k Interviews
Capgemini Interview Questions
3.7
 • 4.7k Interviews
Tech Mahindra Interview Questions
3.5
 • 3.8k Interviews
HCLTech Interview Questions
3.5
 • 3.8k Interviews
Genpact Interview Questions
3.8
 • 3.1k Interviews
IBM Interview Questions
4.0
 • 2.3k Interviews
View all
iEnergizer Customer Care Representative Salary
based on 5 salaries
₹1 L/yr - ₹3 L/yr
21% less than the average Customer Care Representative Salary in India
View more details

iEnergizer Customer Care Representative Reviews and Ratings

based on 28 reviews

4.8/5

Rating in categories

4.8

Skill development

4.7

Work-life balance

4.7

Salary

4.8

Job security

4.7

Company culture

4.7

Promotions

4.8

Work satisfaction

Explore 28 Reviews and Ratings
iEnergizer Salaries in India
Customer Service Executive
2.3k salaries
unlock blur

₹0.6 L/yr - ₹6 L/yr

Senior Executive
1.8k salaries
unlock blur

₹1.2 L/yr - ₹7 L/yr

Customer Care Executive
1.5k salaries
unlock blur

₹1 L/yr - ₹6 L/yr

Senior Customer Service Executive
1.2k salaries
unlock blur

₹1.1 L/yr - ₹6.6 L/yr

Customer Support Executive
1.1k salaries
unlock blur

₹1.1 L/yr - ₹6 L/yr

Explore more salaries
Compare iEnergizer with

Genpact

3.8
Compare

Wipro

3.7
Compare

TCS

3.7
Compare

Infosys

3.6
Compare
Popular Calculators
Are you paid fairly?
Monthly In-hand Salary Calculator
Gratuity Calculator
HRA Calculator
Salary Hike Calculator
Did you find this page helpful?
Yes No
write
Share an Interview