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HDB Financial Services Customer Support Associate Interview Questions and Answers

Updated 19 Oct 2024

2 interviews found

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Customer Support Associate Interview Questions

user image Shanthini N

posted on 19 Oct 2024

Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

HR Round (1 Question)

  • Q1. Self introduction

I applied via Naukri.com and was interviewed before Apr 2021.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (2 Questions)

  • Q1. Tell me about yourself.
  • Q2. Brief me about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - We should be confident while attending the interview we should not be nervous and we should think interviewer as our friend not as a stranger

Interview questions from similar companies

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Approached by Company and was interviewed in Nov 2024.

2 Interview Rounds

1

One-on-one Round (2 Questions)

  • Q1. Am Sir Asking about my past experience
  • Q2. Am Sir Asking about my education qualification details
2

HR Round (2 Questions)

  • Q1. About my self and education background
  • Q2. About my address and location

Interview Preparation Tips

Topics to prepare for Muthoot Fincorp Senior Customer Service Executive interview:
  • Marketing Management
Interview preparation tips for other job seekers - Evening is going good
Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Tell something about yourself , your name, age, which location you belong,educational qualifications, etc...
  • Q2. Your knowledge about work, your long-term goals, how to manage your various types of customers, or marketing types some questions etc...

Interview Preparation Tips

Interview preparation tips for other job seekers - 1. Face confidentially
2.Answer all questions
3. Know about your job role
4. Dedicate your job
5. Best of luck 👍 go ahead 🙂
Interview experience
3
 Average
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Approached by Company and was interviewed in Feb 2024.

2 Interview Rounds

1

One-on-one Round (5 Questions)

  • Q1. Why do want to work here
  • Q2. Your qualifications
  • Q3. Skills, knowledge
  • Q4. Your short term goals
  • Q5. Why do you want a job
2

HR Round (5 Questions)

  • Q1. Your good name ,
  • Q2. Your qualifications
  • Q3. Your short term goals
  • Q4. Do have any experience
  • Q5. Job related questions and information

Interview Preparation Tips

Interview preparation tips for other job seekers - Reported company
Interview experience
3
 Average
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (5 Questions)

  • Q1. What is inbound and outbound calling What is customer service
  • Q2. What is ecommerce
  • Q3. Tell me about yourself
  • Q4. What is leadership
  • Q5. What is customer service

Interview Preparation Tips

Interview preparation tips for other job seekers - Good
Interview experience
1
 Bad
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Job Portal and was interviewed in Feb 2024.

1 Interview Round

1

HR Round (1 Question)

  • Q1. How do work a credit manager

Interview Preparation Tips

Interview preparation tips for other job seekers - Ok
Interview experience
3
 Average
Difficulty level
 Easy
Duration
 -
Result
 No response

I applied via Naukri.com and was interviewed in Sep 2023.

2 Interview Rounds

1

One-on-one Round (2 Questions)

  • Q1. What was your last CTC
  • Q2. Where you see yourself in 5 yrs
2

Aptitude Test Round

Essay writing paragraph grammer

Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

One-on-one Round (1 Question)

  • Q1. Customer queries

Interview Preparation Tips

Interview preparation tips for other job seekers - BPO
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

HR Round (9 Questions)

  • Q1. Joining process my name is Naresh Kumar
  • Q2. Joining process my name is Naresh kumar Muthoot microfin ltd
  • Q3. Joining process my name is Naresh kumar Muthooth microfinance
  • Q4. Joining process my name is Naresh Kumar Muthoot microfinance
  • Q5. Joining process my name is Naresh Kumar Muthoot microfinance k
  • Q6. Joining process my name is Naresh Kumar Muthoot microfinance Bank
  • Q7. Joining process my name is Naresh Kumar Muthoot microfinance Private
  • Q8. Joining process my name is Naresh Kumar Muthoot microfinance limited
  • Q9. Joining process my name is Naresh Kumar Muthoot microfinance limited fin
3

HR Round (3 Questions)

  • Q1. Muthoot microfinance Bank
  • Q2. Muthoot microfinance Bank ltd
  • Q3. Muthoot microfinance Bank industry

Interview Preparation Tips

Interview preparation tips for other job seekers - Relationship officer relationship officer relationship officer relationship officer

HDB Financial Services Interview FAQs

How many rounds are there in HDB Financial Services Customer Support Associate interview?
HDB Financial Services interview process usually has 1-2 rounds. The most common rounds in the HDB Financial Services interview process are HR and Resume Shortlist.

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based on 1 HDB Financial Services interview
Job Portal
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HDB Financial Services Customer Support Associate Salary
based on 5 salaries
₹2 L/yr - ₹2.2 L/yr
25% less than the average Customer Support Associate Salary in India
View more details

HDB Financial Services Customer Support Associate Reviews and Ratings

based on 1 review

5.0/5

Rating in categories

5.0

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5.0

Work-Life balance

5.0

Salary & Benefits

5.0

Job Security

5.0

Company culture

5.0

Promotions/Appraisal

5.0

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