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Muthoot Finance

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based on 4.7k Reviews

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Muthoot Finance Customer Care Executive Interview Questions and Answers for Experienced

Updated 29 Mar 2024

3 interviews found

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Customer Care Executive Interview Questions

user image Monika Gour

posted on 29 Mar 2024

Interview experience
3
 Average
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Approached by Company and was interviewed in Feb 2024.

2 Interview Rounds

1

One-on-one Round (5 Questions)

  • Q1. Why do want to work here
  • Q2. Your qualifications
  • Q3. Skills, knowledge
  • Q4. Your short term goals
  • Q5. Why do you want a job
2

HR Round (5 Questions)

  • Q1. Your good name ,
  • Q2. Your qualifications
  • Q3. Your short term goals
  • Q4. Do have any experience
  • Q5. Job related questions and information

Interview Preparation Tips

Interview preparation tips for other job seekers - Reported company

Customer Care Executive Interview Questions

user image Anonymous

posted on 15 May 2021

I applied via Company Website and was interviewed in May 2021.

1 Interview Round

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Online offline

Customer Care Executive Interview Questions

user image Nabanita Saikia

posted on 12 May 2022

I applied via Recruitment Consulltant and was interviewed before May 2021.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Aptitude Test Round

3

HR Round (1 Question)

  • Q1. Introduction of candidates

Interview Preparation Tips

Interview preparation tips for other job seekers - It is a good company for growing career.

Interview questions from similar companies

I applied via Naukri.com and was interviewed in Nov 2021.

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Marketing activity full focus customer satisfaction
Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

One-on-one Round (1 Question)

  • Q1. Customer queries

Interview Preparation Tips

Interview preparation tips for other job seekers - BPO
Interview experience
4
 Good
Difficulty level
 Easy
Duration
 More than 8 weeks
Result
 Not Selected

I applied via Naukri.com and was interviewed in Oct 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (7 Questions)

  • Q1. What was the role in previous company?
  • Q2. Are no about ( something) related?
  • Q3. Why we hire you in our company?
  • Q4. Where you will say next five years ?
  • Q5. What was the salary expectation?
  • Q6. We are not provided that u expected salary so how u can manage?
  • Q7. What is your short term and long term goals?
3

One-on-one Round (1 Question)

  • Q1. Asking about business plan ?

Interview Preparation Tips

Topics to prepare for Muthoot Fincorp Customer Service Executive interview:
  • Basic knowledge of the company
  • Proper introduction
  • English communication
  • Confidence
  • Learning abilities
  • Communication Skills
Interview preparation tips for other job seekers - Please don't take any tensions for the interview it takes long time but sometimes it take short time too . So keep confidence and fear less to communicate properly what u are exactly and very basic basic questions prepare before the interview and what kind of job role that mentioned keys so work on this key words any try to give interview All the best for all !
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 More than 8 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed before Nov 2023.

2 Interview Rounds

1

Aptitude Test Round

Mathematics, general knowledge

2

HR Round (3 Questions)

  • Q1. Why did you decide to apply to this role?
  • Q2. Tell me about yourself
  • Q3. Why are you leaving your current role?

Interview Preparation Tips

Topics to prepare for Mahindra Finance Customer Service Associate interview:
  • Computer skills
  • Interpersonal Skills
  • java
  • C++
Interview preparation tips for other job seekers - update your resume highlights transferable jobseekers
improve your personal brand and make your linkedin profile

I applied via Company Website and was interviewed before Oct 2020.

4 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Veccancy arrive apply
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed before Dec 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

Aptitude Test Round

It was based on mathematics and reasoning.

3

HR Round (2 Questions)

  • Q1. Interview with HR and seniors
  • Q2. Asked about company policy and process

I applied via Walk-in and was interviewed before Jun 2021.

1 Interview Round

1

One-on-one Round (1 Question)

  • Q1. Basic general information about you.. And ur family... How did u you came to know about job ? Can u stay in the company for long time? And basic info about comp...read more

Interview Preparation Tips

Interview preparation tips for other job seekers - Believe in your capacities.....And always hope for the best

Muthoot Finance Interview FAQs

How many rounds are there in Muthoot Finance Customer Care Executive interview for experienced candidates?
Muthoot Finance interview process for experienced candidates usually has 2-3 rounds. The most common rounds in the Muthoot Finance interview process for experienced candidates are HR, Resume Shortlist and Aptitude Test.
How to prepare for Muthoot Finance Customer Care Executive interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Muthoot Finance. The most common topics and skills that interviewers at Muthoot Finance expect are customer care, Customer Relationship, Customer Service, Sales and Customer Handling.
What are the top questions asked in Muthoot Finance Customer Care Executive interview for experienced candidates?

Some of the top questions asked at the Muthoot Finance Customer Care Executive interview for experienced candidates -

  1. How to do business how to sale and in...read more
  2. What is sales departm...read more
  3. Marketing ba...read more

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People are getting interviews through

based on 3 Muthoot Finance interviews
Company Website
33%
67% candidates got the interview through other sources.
Moderate Confidence
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Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Muthoot Finance Customer Care Executive Salary
based on 352 salaries
₹0.9 L/yr - ₹4 L/yr
At par with the average Customer Care Executive Salary in India
View more details

Muthoot Finance Customer Care Executive Reviews and Ratings

based on 183 reviews

3.5/5

Rating in categories

3.3

Skill development

3.3

Work-Life balance

3.2

Salary & Benefits

3.6

Job Security

3.4

Company culture

2.6

Promotions/Appraisal

3.1

Work Satisfaction

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