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Muthoot Finance Customer Care Executive Reviews

Updated 6 Mar, 2025
Overall Rating
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3.5/5
based on 192 reviews

Rating distribution

Category Ratings

3.6

Job security

3.5

Company culture

3.4

Salary

3.4

Skill development

3.3

Work-life balance

3.2

Work satisfaction

2.7

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What employees say about Muthoot Finance?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

Work from office

89% employees reported

Monday to Saturday

Monday to Saturday

94% employees reported

Strict (9am - 6pm)

Strict (9am - 6pm)

47% employees reported

No travel

No travel

67% employees reported

Gender based rating

3.5
female

Rated by Women

172 reviews

3.4
male

Rated by Men

4 reviews

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Top Mentions in Muthoot Finance Customer Care Executive Reviews
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192 reviews found

Sort by: Popular

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Read Muthoot Finance Customer Care Executive Reviews based on locations

3.8
 New Delhi

 (19)

3.8
 Kolkata

 (8)

4.5
 Kota

 (5)

3.2
 Jaipur

 (4)

1.9
 Varanasi

 (4)

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People also ask about Muthoot Finance's Customer Care Executives

Is Muthoot Finance a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.5 out of 5 from over 192 employee reviews, it's clear that most customer care executives have an average experience working at Muthoot Finance. Job security holds the highest rating at 3.6, while career growth is rated the lowest amongst all factors at 2.7. Read reviews about job security and career growth on AmbitionBox.
Does Muthoot Finance pay their Customer Care Executives well?
According to AmbitionBox reviews, Muthoot Finance customer care executives rate their salary and benefits at 3.4 out of 5, based on 192 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Muthoot Finance's customer care executives salaries here and to read reviews specifically about salary and benefits at Muthoot Finance for customer care executives, click here .
How is the work culture at Muthoot Finance for Customer Care Executives?
Work culture at Muthoot Finance for customer care executives is rated 3.5 out of 5 by 192 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Muthoot Finance for customer care executives, click here .
How is the job security at Muthoot Finance for Customer Care Executives?
Based on 192 reviews on AmbitionBox, Muthoot Finance's customer care executives rate job security at 3.6 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Muthoot Finance. To read reviews about job security at Muthoot Finance for customer care executives, click here .
Is work from home available to Customer Care Executives at Muthoot Finance?
According to AmbitionBox, 8% of Muthoot Finance's customer care executives work from home permanently, 89% work from the office, and 3% follow a hybrid model, based on 26 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options.

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Muthoot Finance Customer Care Executive Salary
based on 369 salaries
₹0.9 L/yr - ₹4 L/yr
At par with the average Customer Care Executive Salary in India
View more details
cab
Office cab/shuttle
1 total response
onsite
International/On-site exposure
1 total response
freemeal
Free meal
1 total response
healthInsurance
Health insurance
1 total response
+2 more benefits
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