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Muthoot Finance

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3.6

based on 4.7k Reviews

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Muthoot Finance Customer Care Executive Reviews

based on 182 reviews
Updated 18 Dec, 2024

Overall Rating

3.5/5
How AmbitionBox ratings work?

Category Ratings

3.6

Job Security

3.4

Company culture

3.3

Skill development

3.3

Work-Life balance

3.3

Salary & Benefits

3.1

Work Satisfaction

2.6

Promotions/Appraisal

Top Mentions in Muthoot Finance Customer Care Executive Reviews

182 reviews found

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People also ask about Muthoot Finance's Customer Care Executives

Is Muthoot Finance a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.5 out of 5 from over 182 employee reviews, it's clear that most customer care executives have an average experience working at Muthoot Finance. Job Security holds the highest rating at 3.6, while career growth is rated the lowest amongst all factors at 2.6. Read reviews about job security and career growth on AmbitionBox.
Does Muthoot Finance pay their Customer Care Executives well?
According to AmbitionBox reviews, Muthoot Finance customer care executives rate their salary and benefits at 3.3 out of 5, based on 182 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Muthoot Finance's customer care executives salaries here and to read reviews specifically about salary and benefits at Muthoot Finance for customer care executives, click here.
How is the work culture at Muthoot Finance for Customer Care Executives?
Work culture at Muthoot Finance for customer care executives is rated 3.4 out of 5 by 182 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Muthoot Finance for customer care executives, click here.
How is the job security at Muthoot Finance for Customer Care Executives?
Based on 182 reviews on AmbitionBox, Muthoot Finance's customer care executives rate job security at 3.6 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Muthoot Finance for customer care executives, click here.
Is work from home available to Customer Care Executives at Muthoot Finance?
According to AmbitionBox, 4% of Muthoot Finance's customer care executives work from home permanently, 96% work from the office, and undefined% follow a hybrid model, based on 23 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at Muthoot Finance for customer care executives, click here.

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Work Policy for Muthoot Finance Customer Care Executive

i
Workplace policy may vary based on Department, Designation and Location.

based on 23 reviews in last 6 months

Work from office

Work from office

96%
Permanent work from home

Permanent work from home

4%

Gender Based Ratings for Muthoot Finance Customer Care Executive

based on 166 reviews
3.4
Rated by 162 Women

Rated 3.6 for Job Security and 3.4 for Company Culture

women
3.4
Rated by 4 Men

Rated 3.1 for Job Security and 2.7 for Company Culture

men

Working Days for Muthoot Finance Customer Care Executive

based on 182 reviews
Monday to Saturday
95%
Monday to Friday
5%

Work Timings for Muthoot Finance Customer Care Executive

based on 182 reviews
Strict (9am - 6pm)
Flexible timing
Strict (9am - 6.30pm)
48%
28%
9%
15% employees reported other strict timings

Shift Timings for Muthoot Finance Customer Care Executive

based on 182 reviews
Day shift
100%

Business Travel for Muthoot Finance Customer Care Executive

based on 182 reviews
No travel
65%
Within city
28%
Within country
5%
International travel
2%
Muthoot Finance Customer Care Executive Salary
based on 353 salaries
₹0.9 L/yr - ₹4 L/yr
At par with the average Customer Care Executive Salary in India
View more details
cab
Office cab/shuttle
1 total response
onsite
International/On-site exposure
1 total response
freemeal
Free meal
1 total response
healthInsurance
Health insurance
1 total response
+2 more benefits
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