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Premium Employer

Axis Bank

Compare

3.8

based on 25.6k Reviews

Video summary

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Mega Company - 2024

Top Rated Banking Company - 2024

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Axis Bank Customer Care Executive Reviews

Updated 15 Jan, 2025

Overall Rating

4.2/5

based on 15 reviews

Rating distribution

8 (53.3%)

4 (26.7%)

1 (6.7%)

Category Ratings

4.3

Skill development

4.1

Job security

4.1

Work-life balance

4.0

Company culture

3.9

Salary

3.8

Work satisfaction

3.6

Promotions

What employees say about Axis Bank?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

40% employees reported

Flexible timing

50% employees reported

Within city

50% employees reported

View more detailed insights

Gender based rating

4.2

Rated by Women

10 reviews

4.3

Rated by Men

4 reviews

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

15 reviews found

Sort by: Popular

Customer Care Executive in Chennai

Full Time

Sales Support & Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 15 Jan 2025

Likes

Yes I like the work of Axis

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

No, all good only

Customer Care Executive in Noida

Full Time

Other Hospital Staff Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 19 Feb 2024

Likes

I never faced salary related issues. And they are providing shuttle as well

Salary - Good
Skill development - Excellent
Job security - Good
Work-life balance - Good

Dislikes

Sale pressure

Customer Care Executive in Noida

Full Time

Voice / Blended Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

1.0

Skill development

1.0

Job security

3.0

Promotions

1.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 20 May 2023

Likes

Only coffee and AC cooling is good😅

Dislikes

System available nhi hote floor pr, sales 18% bolkr pressure diya jaata hai , service se important sales hai. Senior behaviour kaafi kharab or unprofessional hai. Shuttle ke naam pr choti bus hai 1 jiske ander majduro ki trh bhr ke aana jana Kiya jaata hai

Salary - Poor
Skill development - Bad
Job security - Bad
Work satisfaction - Bad
Company culture - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Hyderabad / Secunderabad

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 29 Mar 2023

Likes

Environment,and everything 👍👌

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Cab s are move to from office it's very late and not in time to get it ,and few fellows behaviour is not good in cab and few r good

Work Details

Work days: Monday to Saturday (Strict Timings)

Customer Care Executive in Mumbai

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 02 Aug 2023

Likes

Everything great working environment

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Customer Care Executive in Ahmedabad

Full Time

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 19 Sep 2023

Likes

Skills development

Skill development - Good

Dislikes

Timing not fix for going home

Promotions - Poor

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Customer Care Executive in New Delhi

Full Time

Banking Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 23 Jun 2023

Likes

Employee friendly Job security

Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

You are reading trusted reviews. Keep reading to find out more about Axis Bank.

Customer Care Executive (working remotely)

Part Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 04 Jan 2023

Likes

Good Salary, skills development

Salary - Excellent
Skill development - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Work from office

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Discover interview dos and don'ts from real experiences

Customer Care Executive in Noida -128

Digital Sales Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 29 Sep 2020

Likes

Axis bank support us at time of covid -19,never hold our salary .

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

Work Details

Good

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive (working remotely)

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 21 Jun 2023

Likes

Customer care executive

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Heavy duty

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Dombivali Palava

Recruitment & Talent Acquisition Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

4.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 21 Apr 2021

Likes

Good environment ..But Upper management is not good .

Job security - Good
Promotions - Good
Work-life balance - Good

Dislikes

Upper management is not supportive for girls ..If it is for posh case they are not helping out (not axis Bank management that 3rd party service am talking about )

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive in Chennai

Accounting & Taxation Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 07 Sep 2021

Likes

Back-end

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing found

Work Details

Life long

Work days: Monday to Friday (Flexible Timings)

Customer Care Executive in Bangalore / Bengaluru

Agent Department

1.0

Overall Rating

1.0

Category Ratings

5.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 28 Mar 2021

Likes

I lost job because of covd

Salary - Excellent

Dislikes

I need job because of my account is inactive

Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Good

Work days: Rotational Shift (Strict Timings)

Customer Care Executive

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

1.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 06 Oct 2019

Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Here

Work satisfaction - Bad

Customer Care Executive in Etawah

Banking Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 16 Apr 2018

Likes

Yes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Work Details

SIR I AM HARD WORKING FOR THIS JOB AND GOOD COMMUNICATION AND GOOD WORK AND HARD WORKING

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

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