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HDB Financial Services

Compare

3.9

based on 20.8k Reviews

Video summary

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Financial Services Company - 2024

Filter reviews by

HDB Financial Services Customer Care Executive Reviews

Updated 10 Dec, 2024

Overall Rating

3.2/5

based on 21 reviews

Rating distribution

6 (28.6%)

5 (23.8%)

2 (9.5%)

Category Ratings

3.6

Job security

3.5

Company culture

3.3

Skill development

3.0

Salary

2.9

Promotions

2.9

Work satisfaction

2.6

Work-life balance

What employees say about HDB Financial Services?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

50% employees reported

Flexible timing

58% employees reported

Within city

60% employees reported

View more detailed insights

Gender based rating

2.6

Rated by Women

11 reviews

4.2

Rated by Men

7 reviews

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Top Mentions in HDB Financial Services Customer Care Executive Reviews

21 reviews found

Sort by: Popular

Customer Care Executive in Mumbai

Full Time

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 10 Dec 2024

Likes

Customer satisfaction

Dislikes

No single promotion in last 7 years.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Bad

Customer Care Executive in Kolkata

Full Time

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 19 Aug 2024

Likes

Banking holidays

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Company culture - Good

Dislikes

No work balance and horrible management.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

What people are saying about HDB Financial Services

View All

a credit manager

Rat Race 9 to 5 Really?

Bhai kon kehta he ki rate race me job 9 to 5 ki hoti he? Kabhi NBFC company me aake dekho..... Yaha job 9 to 9 ki hoti he!... Regards, A Credit Manager At Upper layer NBFC Company

Got a question about HDB Financial Services?

Ask anonymously on communities.

Customer Care Executive in Noida

Full Time

Finance Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

3.0

Skill development

5.0

Job security

1.0

Promotions

3.0

Work satisfaction

5.0

Company culture

1.0

Work-life balance

posted on 01 Sep 2023

Likes

Hdb is a very good company But Tl & Manager beheviour not good.

Job security - Excellent
Company culture - Excellent

Dislikes

All Good, But TL Waseem From CV Teem Beheviour Not Good So Dislike This TL

Salary - Bad
Promotions - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Customer Care Executive in Mumbai

Full Time

Operations Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

2.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 09 Nov 2023

Likes

Nothing they have nothing to give expect salary on time that to don't know what is the deduction

Dislikes

Worse management do know anything related to employees only know how to torture them in extreme conditions

Salary - Poor
Skill development - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Customer Care Executive in New Delhi

Full Time

Sales Support & Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 06 Apr 2022

Likes

I feel thankful to work with hdb financial services..

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Some time we do not receive instruments to login

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Bangalore / Bengaluru

Full Time

Back Office Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 26 Jun 2023

Likes

Company environmental is good.

Dislikes

Company mangers behaviour too hard

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive (working remotely)

Full Time

Banking Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 17 Oct 2024

Likes

Great support with customer care service and whatever need to customer service and all the best for this.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

I don't know about any dislike between customer and tellers

You are reading trusted reviews. Keep reading to find out more about HDB Financial Services.

Customer Care Executive in Delhi

Personal Banking Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

1.0

Work satisfaction

3.0

Company culture

1.0

Work-life balance

posted on 20 Jan 2021

Likes

Not good

Dislikes

Terrible work load

Salary - Poor
Work satisfaction - Bad
Work-life balance - Bad

Work Details

Terrible

Work timings: Strict Timings

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Customer Care Executive in Navi Mumbai,Belapur

Finance Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 26 May 2022

Likes

I liked the environment of working with unity in best way.

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

Increments must be improved

Work Details

It was really good experience.

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive in Mumbai

Banking Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 05 Aug 2021

Likes

I really happy with my experience. I learned alot from them it build my confidence and become more open towards people .I wold get my reward for my work and appreciation , It had good infrastructure facilities where I can keep my valuable , The colleague were really helpful and overall staff were professional 👌

Salary - Excellent
Skill development - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

There's nothing too say

Work Details

The work life is professional and fun at time ⏲️

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Care Executive in Noida

Two Wheeler Loan Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 17 Apr 2021

Likes

I would like to work environment, job security, future growth.

Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Incentive grid, partiality, Need HR support.

Work Details

Awesome

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive in New Delhi

Personal Loan Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 09 Dec 2021

Likes

Nice company and work culture, management is very good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Not a dislike about hdb

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Customer Care Executive in Mumbai

Customer care executive Department

3.0

Overall Rating

3.0

Category Ratings

5.0

Salary

4.0

Skill development

4.0

Job security

2.0

Promotions

3.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 06 Jun 2021

Likes

I worked for just 8 months. I have to leave it due to covid19. But experience was very cool easy to earn money from selling bank products. Teammates were very helpful as well as TM is very experienced person. Rules and regulations were very strict. But got lot more experience.

Salary - Excellent
Skill development - Good
Job security - Good

Dislikes

Career growth is very slow. In 3 years of high performance then only you will be promoted.

Promotions - Poor
Company culture - Bad
Work-life balance - Poor

Work Details

I struggled for fist 3 months to understand the sales. I learnt everything about banking sales.

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Care Executive

Phone banker Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

3.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 07 Apr 2020

Likes

Everyone supportive employees are very helpfull miss you office

Skill development - Excellent
Job security - Good
Promotions - Good

Dislikes

The work pressure is very high

Company culture - Poor
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive in Pune

Banking Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 01 Nov 2019

Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive in Hyderabad / Secunderabad

Collection Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 01 Apr 2022

Likes

FRIENDLY NATURE HIGHER LEVEL

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

NO WORDS GREAT PLACE TO WORK

Work Details

GOOD

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Hyderabad / Secunderabad

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 22 Feb 2019

Likes

Working environment

Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Resign not accepted easily

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive in Mumbai

phone banking Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 02 Feb 2020

Likes

not anything

Dislikes

shift hours

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Employee Benefits

no facility

Customer Care Executive in Bangalore / Bengaluru

Outbounder Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 29 Jun 2022

Likes

Over all good to work

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive

Senior Telecalling officer Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

2.0

Promotions

4.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 30 Oct 2018

Likes

Bonus

Skill development - Good
Work satisfaction - Good

Dislikes

Behavior

Promotions - Poor

Work Details

Good

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 21 HDB Financial Services reviews submitted by HDB Financial Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if HDB Financial Services is the right company for you. ...Read more