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IIFL Finance Customer Care Executive Interview Questions and Answers

Updated 7 May 2024

9 interviews found

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Customer Care Executive Interview Questions

user image shabbirahmed ballari

posted on 7 May 2024

Interview experience
1
 Bad
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

HR Round (2 Questions)

  • Q1. About your self work experience
  • Q2. It was about your self

Customer Care Executive Interview Questions

user image Anonymous

posted on 29 Jan 2022

I applied via Walk-in

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (1 Question)

  • Q1. Knows about your old job, inform about product
3

HR Round (1 Question)

  • Q1. To discuss salary , tell about company
4

Documentation Round (1 Question)

  • Q1. Check document, and paper work

Interview Preparation Tips

Interview preparation tips for other job seekers - Very bad company,they make much pressure so that a employee put there own money in company, there is a lot of pressure of insurance and many more these kind of product.There is a way DRIVE, it comes 3to 4 time in a week and on that drive the company says to do his 1 product and you will have to do that product else you do that produce by there own maney ,they makes these kind of pressure.

I applied via Naukri.com and was interviewed in Nov 2021.

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Marketing activity full focus customer satisfaction

Customer Care Executive Interview Questions

user image Anonymous

posted on 22 Oct 2021

I applied via Referral

1 Interview Round

Interview Questions

  • Q1. Explain about your self? View Answers (1)
  • Q2. If u get a chance to work with IIFL what are strategies used to develop our business ? View Answers (1)
  • Q3. I give a straight forward answer like what are the strategies we adopt for business purpose and how we easily reach the people like marketing activities, explai...read more Add Answer

Interview Preparation Tips

Interview preparation tips for other job seekers - We must select the who have positive mindset .
Especially we conduct some workshops to eligible candidates

IIFL Finance interview questions for designations

 Customer Care Consultant

 (1)

 Customer Service Executive

 (1)

 Senior Customer Service Executive

 (2)

 Customer Service Officer

 (1)

 Operations Executive

 (3)

 Sales Executive

 (1)

 Senior Executive

 (1)

 BPO Executive

 (1)

I applied via Walk-in and was interviewed before Jun 2021.

1 Interview Round

1

One-on-one Round (1 Question)

  • Q1. Basic general information about you.. And ur family... How did u you came to know about job ? Can u stay in the company for long time? And basic info about comp...read more

Interview Preparation Tips

Interview preparation tips for other job seekers - Believe in your capacities.....And always hope for the best

Customer Care Executive Interview Questions

user image master Rocker

posted on 24 Aug 2021

Interview Questions

  • Q1. Some basic questions about your self, studies nd all, just basic interview Add Answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Learn about company and looks confidential.

Customer Care Executive Jobs at IIFL Finance

View all

I applied via Walk-in and was interviewed in Apr 2021.

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - your experience is the your highest education.

Customer Care Executive Interview Questions

user image Anonymous

posted on 28 May 2021

I applied via Recruitment Consultant and was interviewed before May 2020.

1 Interview Round

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Not issue very easy

Customer Care Executive Interview Questions

user image Anonymous

posted on 27 Nov 2020

I applied via Naukri.com and was interviewed in May 2020.

1 Interview Round

Interview Questions

  • Q1. My background,my working experience,my strength,my weakness,my plans and my working strategy, Add Answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be humble be honest.

Interview questions from similar companies

Interview experience
3
 Average
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Approached by Company and was interviewed in Feb 2024.

2 Interview Rounds

1

One-on-one Round (5 Questions)

  • Q1. Why do want to work here
  • Q2. Your qualifications
  • Q3. Skills, knowledge
  • Q4. Your short term goals
  • Q5. Why do you want a job
2

HR Round (5 Questions)

  • Q1. Your good name ,
  • Q2. Your qualifications
  • Q3. Your short term goals
  • Q4. Do have any experience
  • Q5. Job related questions and information

Interview Preparation Tips

Interview preparation tips for other job seekers - Reported company

IIFL Finance Interview FAQs

How many rounds are there in IIFL Finance Customer Care Executive interview?
IIFL Finance interview process usually has 2 rounds. The most common rounds in the IIFL Finance interview process are One-on-one Round, HR and Resume Shortlist.
How to prepare for IIFL Finance Customer Care Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at IIFL Finance. The most common topics and skills that interviewers at IIFL Finance expect are Gold Loan, Sales, customer care, Customer Service and Marketing.
What are the top questions asked in IIFL Finance Customer Care Executive interview?

Some of the top questions asked at the IIFL Finance Customer Care Executive interview -

  1. How to demat account costusmer pi...read more
  2. How to marketting activ...read more
  3. How to sale mediclaim pol...read more

Tell us how to improve this page.

People are getting interviews through

based on 7 IIFL Finance interviews
WalkIn
Job Portal
Recruitment Consultant
Referral
43%
29%
14%
14%
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
IIFL Finance Customer Care Executive Salary
based on 623 salaries
₹1.1 L/yr - ₹4 L/yr
6% less than the average Customer Care Executive Salary in India
View more details

IIFL Finance Customer Care Executive Reviews and Ratings

based on 276 reviews

3.9/5

Rating in categories

3.8

Skill development

3.8

Work-Life balance

3.7

Salary & Benefits

4.0

Job Security

3.8

Company culture

3.6

Promotions/Appraisal

3.7

Work Satisfaction

Explore 276 Reviews and Ratings
Gold Appraiser and Customer Care Executive||Navi Mumbai||

Mumbai Suburban,

Navi Mumbai

+1

0-5 Yrs

Not Disclosed

Customer Care Executive

Nagaur,

Ganganagar

+1

0-2 Yrs

₹ 1.5-2 LPA

Customer Care Executive For Ghagga Branch

Hoshiarpur,

Samana

+1

0-3 Yrs

₹ 2.25-3.5 LPA

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