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Muthoot Finance

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3.6

based on 4.8k Reviews

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Muthoot Finance Customer Care Executive Interview Questions and Answers

Updated 26 Jun 2024

Muthoot Finance Customer Care Executive Interview Experiences

9 interviews found

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Feb 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(5 Questions)

  • Q1. Why do want to work here
  • Ans. As I am fresher ,I don't have experience but I am quick learner
  • Answered by Monika Gour
  • Q2. Your qualifications
  • Ans. 

    I have completed my MBA (hr, finance) in Sam global University

  • Answered by Monika Gour
  • Q3. Skills, knowledge
  • Ans. 

    Good communication skills,I have experience in tele calling

  • Answered by Monika Gour
  • Q4. Your short term goals
  • Ans. 

    My short term goal is to get a job in well reputed company like yours

  • Answered by Monika Gour
  • Q5. Why do you want a job
Round 2 - HR 

(5 Questions)

  • Q1. Your good name ,
  • Q2. Your qualifications
  • Q3. Your short term goals
  • Q4. Do have any experience
  • Q5. Job related questions and information

Interview Preparation Tips

Interview preparation tips for other job seekers - Reported company
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Nov 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Extra maths questions

Round 2 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. What is sales department
  • Ans. 

    Sales department is responsible for generating revenue through selling products or services to customers.

    • Responsible for creating and implementing sales strategies

    • Managing sales team and setting sales targets

    • Interacting with customers to understand their needs and preferences

    • Negotiating deals and closing sales

    • Analyzing sales data to track performance and make improvements

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't leave any job

Customer Care Executive Interview Questions Asked at Other Companies

asked in Startek
Q1. What would you do if you win 1billion dollar lottey?
Q2. Introduction Explain something in English What is customer care o ... read more
Q3. 1. If the customer had two queries at the same time,how did you h ... read more
Q4. Tell me about this product how will sell to the customer
Q5. How will you handle irrated customers?
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jun 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Self introduction
  • Q2. Previous experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Over all good
Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - I am seriously advice some do not join this organization, because this will affect your time and also mental fitness and they treated their employees like animal, use abusive words for their employees, if you take any leave with permission or without permission you have visit at your regional office that is worst part and they also not giving you travelling allowance even after visit at RO.
IT and Business Department are not sufficient for resolving the technical and operational work they have no capacity for handling the company they just need business at any how and second the most important thing a part from other issue DO NOT SUBMITTED YOUR 10TH MARKSHEET FOR 2 YEARS CONTACRT.
THIS COMAPNY IS NOT FOR FUTURE CARRER.....
AND ALL THE BEST FOR YOUR FUTURE

Customer Care Executive Interview Questions & Answers

user image Priya srivastava

posted on 27 Aug 2021

I applied via Walk-in and was interviewed in Dec 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. How to do business how to sale and intro
  • Ans. 

    To do business and make sales, it is important to understand the customer's needs, build relationships, and effectively communicate the value of the product or service.

    • Understand the customer's needs and pain points

    • Build relationships and establish trust

    • Effectively communicate the value proposition

    • Provide excellent customer service

    • Follow up and maintain customer relationships

    • Continuously improve sales techniques and pr

  • Answered by AI

I applied via Company Website and was interviewed in May 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. About your self
  • Q2. Marketing base
  • Q3. Sales base

Interview Preparation Tips

Interview preparation tips for other job seekers - Online offline

I applied via Referral and was interviewed before Jul 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Why you want to join...roles and responsbilities would be this in which do you think you can make it..etc
Round 3 - One-on-one 

(1 Question)

  • Q1. Salary discussion,doubts discussion

Interview Preparation Tips

Topics to prepare for Muthoot Finance Customer Care Executive interview:
  • Sales
  • Accounting
  • Gold Loan
Interview preparation tips for other job seekers - Confidence is the masterkey..but only masterkey is not the solution..

I applied via Referral and was interviewed before Jul 2021. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Salary discussion,doubts discussion

Interview Preparation Tips

Topics to prepare for Muthoot Finance Customer Care Executive interview:
  • Sales
  • Accounting
  • Gold Loan
Interview preparation tips for other job seekers - Confidence is the masterkey..but only masterkey is not the solution..

I applied via Recruitment Consulltant and was interviewed before May 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 
Round 3 - HR 

(1 Question)

  • Q1. Introduction of candidates

Interview Preparation Tips

Interview preparation tips for other job seekers - It is a good company for growing career.

Interview questions from similar companies

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. About your self work experience
  • Q2. It was about your self

Muthoot Finance Interview FAQs

How many rounds are there in Muthoot Finance Customer Care Executive interview?
Muthoot Finance interview process usually has 1-2 rounds. The most common rounds in the Muthoot Finance interview process are One-on-one Round, HR and Resume Shortlist.
How to prepare for Muthoot Finance Customer Care Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Muthoot Finance. The most common topics and skills that interviewers at Muthoot Finance expect are customer care, Sales, Gold Loan, Customer Service and cce.
What are the top questions asked in Muthoot Finance Customer Care Executive interview?

Some of the top questions asked at the Muthoot Finance Customer Care Executive interview -

  1. How to do business how to sale and in...read more
  2. What is sales departm...read more
  3. Marketing ba...read more

Tell us how to improve this page.

Muthoot Finance Customer Care Executive Interview Process

based on 3 interviews in last 1 year

Interview experience

3.7
  
Good

People are getting interviews through

based on 8 Muthoot Finance interviews
Referral
Company Website
WalkIn
Job Portal
38%
13%
13%
13%
23% candidates got the interview through other sources.
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Muthoot Finance Customer Care Executive Salary
based on 353 salaries
₹0.9 L/yr - ₹4 L/yr
At par with the average Customer Care Executive Salary in India
View more details

Muthoot Finance Customer Care Executive Reviews and Ratings

based on 185 reviews

3.5/5

Rating in categories

3.4

Skill development

3.3

Work-Life balance

3.3

Salary & Benefits

3.6

Job Security

3.5

Company culture

2.7

Promotions/Appraisal

3.2

Work Satisfaction

Explore 185 Reviews and Ratings
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