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Shriram Finance Customer Service Executive Interview Questions and Answers

Updated 29 Sep 2023

Shriram Finance Customer Service Executive Interview Experiences

6 interviews found

I applied via Company Website and was interviewed before Oct 2020. There were 4 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. Package details
  • Q2. CTC and enrollment
  • Q3. Personal details
  • Q4. Carrer oreinted
  • Q5. Previous work exp

Interview Preparation Tips

Interview preparation tips for other job seekers - Veccancy arrive apply
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Sep 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all Resume tips
Round 2 - Aptitude Test 

General aptitude test and general knowledge questions

Round 3 - Behavioral 

(5 Questions)

  • Q1. Golden rules of accounts
  • Ans. 

    Golden rules of accounts are basic principles that guide the accounting process.

    • Always maintain accurate and up-to-date records

    • Separate personal and business finances

    • Follow the principle of double-entry accounting

    • Ensure consistency in recording transactions

    • Regularly reconcile accounts with bank statements

  • Answered by AI
  • Q2. Self introduction
  • Q3. Last working experience
  • Q4. My profile details
  • Q5. Courses completed apart from our studies
  • Ans. 

    Completed courses in customer service, communication skills, and conflict resolution.

    • Customer service training course at XYZ Institute

    • Communication skills workshop at ABC Training Center

    • Conflict resolution seminar at DEF College

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Strong your communication with your own language with gentle English. Be bold.

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I applied via Walk-in and was interviewed in Aug 2022. There were 2 interview rounds.

Round 1 - Aptitude Test 

Basic maths reasoning and english subject. 100 markc paper and time 45 minutes. Passing marks 65

Round 2 - HR 

(1 Question)

  • Q1. Personal info, family background, finance related basic question and vehical segment and companies

Interview Preparation Tips

Interview preparation tips for other job seekers - Formal dresscode Requied. And be comfartable

I applied via Company Website and was interviewed in Dec 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Hr will provide the offer letter

Interview Preparation Tips

Topics to prepare for Shriram Finance Customer Service Executive interview:
  • GENERAL AWARENESS
  • KYC DOCUMENTS
  • Strong Interpersonal Skills
Interview preparation tips for other job seekers - Kindly check the Shriram official website Carrer portal time to time and upload your resume

Shriram Finance interview questions for designations

 Customer Relation Executive

 (2)

 Customer Support Executive

 (1)

 Executive

 (4)

 Relationship Executive

 (33)

 Junior Executive

 (10)

 Business Executive

 (9)

 Executive Assistant

 (7)

 Executive Trainee

 (5)

I applied via Company Website and was interviewed in Sep 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 

General Aptitude and basic reasoning

Round 2 - Aptitude Test 
Round 3 - HR 

(5 Questions)

  • Q1. What are your strengths and weaknesses?
  • Q2. Share details of your previous job.
  • Q3. Why should we hire you?
  • Q4. What is your family background?
  • Q5. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - General Thinks About Insurance, Banking

I applied via Referral and was interviewed in Sep 2021. There was 1 interview round.

Interview Preparation Tips

Interview preparation tips for other job seekers - Good job for freshers to Build their career

Interview questions from similar companies

I applied via Recruitment Consultant and was interviewed before Sep 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Tell me about yourself, family background

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy go interview, they jst check communication skills, interview was easy,

I was interviewed before Sep 2016.

Interview Questionnaire 

1 Question

  • Q1. Pitch a Stock
  • Ans. 

    Pitch a Stock

    • Invest in XYZ stock as it has shown consistent growth over the past few years.

    • XYZ stock has a strong market position and a solid track record of profitability.

    • The company's innovative products and strong management team make it a promising investment.

    • XYZ stock offers a competitive dividend yield, providing investors with a steady income stream.

    • With a low price-to-earnings ratio, XYZ stock is undervalued an

  • Answered by AI

Interview Preparation Tips

Round: Test
Duration: 30 minutes
Total Questions: 40

Round: Group Discussion
Experience: We were asked to give an extempor
Duration: 5 minutes

Skills: Selling Skills, CAR Capacity Achievement Relationship, Creative Thinking
College Name: Ms Ramaiah Institute Of Management

I applied via Campus Placement and was interviewed before Dec 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about yourself
  • Q2. I said about myself from my studies till now.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be bold, speak the truth, speak what you have know

I applied via Company Website and was interviewed in Jun 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. I am krishna gopal saket service manger mahindra ralas wheels raipur ( mechanical engineer)
  • Q2. Job experience service brake down accident work
  • Q3. Will we required job

Interview Preparation Tips

Interview preparation tips for other job seekers - Dear respected sir ,
Kindly I am krishna gopal saket ( machenical engineer) asst.service manger mahindra ralaswheels raipur 3 yaer but I can't reached raipur Coronavirus covid 19 I should angernt job

Thanks you
Krishna gopalsaket( machenical engineer)
Asst.service manger
mahindra ralas wheels
GE road tatibandh raipur ( C.G.)
Phone no. XXXXX77
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Shriram Finance Interview FAQs

How many rounds are there in Shriram Finance Customer Service Executive interview?
Shriram Finance interview process usually has 2-3 rounds. The most common rounds in the Shriram Finance interview process are Aptitude Test, HR and Resume Shortlist.
What are the top questions asked in Shriram Finance Customer Service Executive interview?

Some of the top questions asked at the Shriram Finance Customer Service Executive interview -

  1. Courses completed apart from our stud...read more
  2. Golden rules of accou...read more
  3. Hr will provide the offer let...read more

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Shriram Finance Customer Service Executive Interview Process

based on 2 interviews

2 Interview rounds

  • Resume Shortlist Round
  • Aptitude Test Round
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Shriram Finance Customer Service Executive Salary
based on 162 salaries
₹1 L/yr - ₹3.5 L/yr
24% less than the average Customer Service Executive Salary in India
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Shriram Finance Customer Service Executive Reviews and Ratings

based on 107 reviews

3.9/5

Rating in categories

3.8

Skill development

3.7

Work-life balance

3.2

Salary

4.1

Job security

3.9

Company culture

3.2

Promotions

3.5

Work satisfaction

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