Search

Interview Questions

  • Reviews
  • Salaries
  • Interview Questions
  • About Company
  • Benefits
  • Jobs
  • Office Photos
  • Community
+ Contribute
notification
notification
Login
Upload Button Icon Add office photos
Employer? Claim Account for FREE

Bajaj Finance

Compare button icon Compare button icon Compare
4.0

based on 6.5k Reviews

Filter interviews by

Bajaj Finance Customer Executive Interview Questions and Answers

Updated 28 Nov 2023

Bajaj Finance Customer Executive Interview Experiences

1 interview found

Customer Executive Interview Questions & Answers

user image Anonymous

posted on 28 Nov 2023

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(5 Questions)

  • Q1. What is inbound and outbound calling What is customer service
  • Ans. 

    Inbound calling refers to receiving incoming calls from customers, while outbound calling refers to making outgoing calls to customers. Customer service involves providing assistance and support to customers.

    • Inbound calling involves answering customer inquiries, resolving issues, and providing information.

    • Outbound calling involves making sales calls, conducting surveys, and following up with customers.

    • Customer service ...

    • Answered by AI
    Add your answer
  • Q2. What is ecommerce
  • Ans. 

    Ecommerce refers to the buying and selling of goods and services over the internet.

    • Ecommerce involves online transactions between businesses and consumers.

    • It allows customers to browse and purchase products or services from the comfort of their own homes.

    • Popular ecommerce platforms include Amazon, eBay, and Alibaba.

    • Ecommerce has revolutionized the retail industry, providing convenience and global reach.

    • It encompasses v...

    • Answered by AI
    Add your answer
  • Q3. Tell me about yourself
  • Ans. 

    I am a highly motivated and customer-focused individual with a strong background in customer service and executive roles.

    • Over 5 years of experience in customer service roles

    • Managed a team of customer service representatives and achieved high customer satisfaction ratings

    • Implemented strategies to improve customer retention and increase sales

    • Excellent communication and problem-solving skills

    • Proficient in CRM software and...

    • Answered by AI
    Add your answer
  • Q4. What is leadership
  • Ans. 

    Leadership is the ability to inspire and guide others towards a common goal, while making effective decisions and fostering a positive work environment.

    • Leadership involves setting a clear vision and goals for a team or organization.

    • A leader should possess strong communication skills to effectively convey their vision and expectations.

    • Leadership requires the ability to motivate and inspire others, encouraging them to pe...

    • Answered by AI
    Add your answer
  • Q5. What is customer service
  • Ans. 

    Customer service is the support and assistance provided to customers before, during, and after purchasing a product or service.

    • Customer service involves addressing customer inquiries, concerns, and complaints.

    • It includes providing information about products or services, helping customers make purchasing decisions, and resolving issues.

    • Customer service can be provided through various channels such as phone, email, chat,...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

Top trending discussions

View All
Interview Tips & Stories
2w
heartwarmingracoon
Verified Icon
·
works at
Esways Conglomerate
Post interview process
I am working as a front-end developer for 4.5years in a same company. So I think this is the right time to switch my job. I attended F2F interview yesterday(21-01-25) at TCD, I completed two rounds of interview and wait for a while, they say you may leave now you got a call from us soon. Is they call me either I cleared the interview or not cleared it, or they call only I cleared the interview? Can I wait for the call or focus on other interview?
Got a question about Bajaj Finance?
Ask anonymously on communities.

Interview questions from similar companies

Customer Executive Interview Questions & Answers

Muthoot Fincorp user image Anonymous

posted on 18 Dec 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jun 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

We talk about gold loan & rates and sechmes also

Round 2 - Group Discussion 

Good place for working& staff also good & well

Interview Preparation Tips

Interview preparation tips for other job seekers - Good job & good place for working

Customer Care Executive Interview Questions & Answers

Muthoot Finance user image Monika Gour

posted on 29 Mar 2024

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Feb 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(5 Questions)

  • Q1. Why do want to work here
  • Ans. As I am fresher ,I don't have experience but I am quick learner
    • Answered by Monika Gour
    View 1 more answer
  • Q2. Your qualifications
  • Ans. 

    I have completed my MBA (hr, finance) in Sam global University

    • Answered by Monika Gour
    Add your answer
  • Q3. Skills, knowledge
  • Ans. 

    Good communication skills,I have experience in tele calling

    • Answered by Monika Gour
    Add your answer
  • Q4. Your short term goals
  • Ans. 

    My short term goal is to get a job in well reputed company like yours

    • Answered by Monika Gour
    Add your answer
  • Q5. Why do you want a job
    • Add your answer
Round 2 - HR 

(5 Questions)

  • Q1. Your good name ,
    • View 1 more answer
  • Q2. Your qualifications
    • Add your answer
  • Q3. Your short term goals
    • Add your answer
  • Q4. Do have any experience
    • Add your answer
  • Q5. Job related questions and information
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Reported company

Customer Service Officer Interview Questions & Answers

Satin Creditcare Network user image Anonymous

posted on 22 Aug 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. About yourself and your experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing to say , but if there is a maximum time for one candidate than its should be better

Customer Support Executive Interview Questions & Answers

HDB Financial Services user image Gurasala Bhoomika

posted on 8 Sep 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Self introduction
    • Add your answer

Customer Relationship Manager Interview Questions & Answers

Mahindra Rural Housing Finance user image Anonymous

posted on 22 Feb 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - Reference 

(1 Question)

  • Q1. Tell me about yourself
    • Add your answer

Customer Service Officer Interview Questions & Answers

IIFL Finance user image Anonymous

posted on 24 Oct 2023

Interview experience
3
Average
Difficulty level
Easy
Process Duration
-
Result
No response

I applied via Naukri.com and was interviewed in Sep 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What was your last CTC
    • Add your answer
  • Q2. Where you see yourself in 5 yrs
    • Add your answer
Round 2 - Aptitude Test 

Essay writing paragraph grammer

Customer Service Executive Interview Questions & Answers

SK Finance Limited user image KARAN KUMAWAT

posted on 22 May 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Customer queries
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - BPO

Customer Relation Officer Interview Questions & Answers

Muthoot Microfin user image Anonymous

posted on 21 Feb 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(9 Questions)

  • Q1. Joining process my name is Naresh Kumar
    • Add your answer
  • Q2. Joining process my name is Naresh kumar Muthoot microfin ltd
    • Add your answer
  • Q3. Joining process my name is Naresh kumar Muthooth microfinance
    • Add your answer
  • Q4. Joining process my name is Naresh Kumar Muthoot microfinance
    • Add your answer
  • Q5. Joining process my name is Naresh Kumar Muthoot microfinance k
    • Add your answer
  • Q6. Joining process my name is Naresh Kumar Muthoot microfinance Bank
    • Add your answer
  • Q7. Joining process my name is Naresh Kumar Muthoot microfinance Private
    • Add your answer
  • Q8. Joining process my name is Naresh Kumar Muthoot microfinance limited
    • Add your answer
  • Q9. Joining process my name is Naresh Kumar Muthoot microfinance limited fin
    • Add your answer
Round 3 - HR 

(3 Questions)

  • Q1. Muthoot microfinance Bank
    • Add your answer
  • Q2. Muthoot microfinance Bank ltd
    • Add your answer
  • Q3. Muthoot microfinance Bank industry
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Relationship officer relationship officer relationship officer relationship officer

Customer Service Associate Interview Questions & Answers

Mahindra Finance user image Anonymous

posted on 1 Nov 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Nov 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Mathematics, general knowledge

Round 2 - HR 

(3 Questions)

  • Q1. Why did you decide to apply to this role?
    • Add your answer
  • Q2. Tell me about yourself
    • Add your answer
  • Q3. Why are you leaving your current role?
    • Add your answer

Interview Preparation Tips

Topics to prepare for Mahindra Finance Customer Service Associate interview:
  • Computer skills
  • Interpersonal Skills
  • java
  • C++
Interview preparation tips for other job seekers - update your resume highlights transferable jobseekers
improve your personal brand and make your linkedin profile
More about working at Bajaj Finance

Bajaj Finance Interview FAQs

How many rounds are there in Bajaj Finance Customer Executive interview?
Bajaj Finance interview process usually has 2 rounds. The most common rounds in the Bajaj Finance interview process are Resume Shortlist and One-on-one Round.
What are the top questions asked in Bajaj Finance Customer Executive interview?

Some of the top questions asked at the Bajaj Finance Customer Executive interview -

  1. What is inbound and outbound calling What is customer serv...read more
  2. What is customer serv...read more
  3. What is ecomme...read more

Tell us how to improve this page.

Bajaj Finance Interviews By Designations

Interview Questions for Popular Designations

Bajaj Finance Customer Executive Interview Process

based on 1 interview

Interview experience

3
  
Average
View more

Interview Questions from Similar Companies

ICICI Bank Interview Questions
4.0
 • 2.4k Interviews
HDFC Bank Interview Questions
3.9
 • 2.1k Interviews
Axis Bank Interview Questions
3.8
 • 1.5k Interviews
Kotak Mahindra Bank Interview Questions
3.8
 • 1k Interviews
HDB Financial Services Interview Questions
4.0
 • 786 Interviews
Muthoot Fincorp Interview Questions
4.5
 • 488 Interviews
Shriram Finance Interview Questions
4.1
 • 327 Interviews
Muthoot Finance Interview Questions
3.6
 • 248 Interviews
IIFL Finance Interview Questions
4.0
 • 243 Interviews
State Bank of India Interview Questions
3.8
 • 240 Interviews
View all

Fast track your campus placements

National Institute of Technology (NIT), Calicut Placement Questions
1 Interview
Chhatrapati Shahu Ji Maharaj University (CSJMU) Placement Questions
1 Interview
University Business School (UBS), Chandigarh Placement Questions
1 Interview
Department of Management Sciences(PUMBA) University of Pune, Pune Placement Questions
1 Interview
View all
Bajaj Finance Customer Executive Salary
based on 4 salaries
₹1.5 L/yr - ₹2.1 L/yr
58% less than the average Customer Executive Salary in India
View more details

Bajaj Finance Customer Executive Reviews and Ratings

based on 1 review

4.0/5

Rating in categories

3.0

Skill development

4.0

Work-life balance

5.0

Salary

4.0

Job security

5.0

Company culture

2.0

Promotions

4.0

Work satisfaction

Explore 1 Review and Rating
Bajaj Finance Salaries in India
Assistant Manager
1.5k salaries
unlock blur

₹1.5 L/yr - ₹8.5 L/yr

Sales Manager
818 salaries
unlock blur

₹1.2 L/yr - ₹8.5 L/yr

Sales Executive
716 salaries
unlock blur

₹1 L/yr - ₹5 L/yr

Sales Officer
685 salaries
unlock blur

₹1 L/yr - ₹5 L/yr

Manager
649 salaries
unlock blur

₹2.5 L/yr - ₹11 L/yr

Explore more salaries
Compare Bajaj Finance with

HDFC Bank

3.9
Compare

ICICI Bank

4.0
Compare

Axis Bank

3.8
Compare

Kotak Mahindra Bank

3.8
Compare
Popular Calculators
Are you paid fairly?
Monthly In-hand Salary Calculator
Gratuity Calculator
HRA Calculator
Salary Hike Calculator
Did you find this page helpful?
Yes No
write
Share an Interview