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Muthoot Microfin Customer Relation Officer Interview Questions and Answers

Updated 12 Feb 2025

Muthoot Microfin Customer Relation Officer Interview Experiences

2 interviews found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(9 Questions)

  • Q1. Joining process my name is Naresh Kumar
  • Q2. Joining process my name is Naresh kumar Muthoot microfin ltd
  • Q3. Joining process my name is Naresh kumar Muthooth microfinance
  • Q4. Joining process my name is Naresh Kumar Muthoot microfinance
  • Q5. Joining process my name is Naresh Kumar Muthoot microfinance k
  • Q6. Joining process my name is Naresh Kumar Muthoot microfinance Bank
  • Q7. Joining process my name is Naresh Kumar Muthoot microfinance Private
  • Q8. Joining process my name is Naresh Kumar Muthoot microfinance limited
  • Q9. Joining process my name is Naresh Kumar Muthoot microfinance limited fin
Round 3 - HR 

(3 Questions)

  • Q1. Muthoot microfinance Bank
  • Q2. Muthoot microfinance Bank ltd
  • Q3. Muthoot microfinance Bank industry

Interview Preparation Tips

Interview preparation tips for other job seekers - Relationship officer relationship officer relationship officer relationship officer
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Feb 2024.

Round 1 - HR 

(1 Question)

  • Q1. Can you provide a self-introduction?
  • Ans. 

    I am a dedicated and experienced Customer Relation Officer with a strong background in customer service and problem-solving.

    • I have over 5 years of experience in customer service roles

    • I am skilled in handling customer inquiries and resolving issues efficiently

    • I have a proven track record of building strong relationships with customers

    • I am proficient in using CRM software to manage customer interactions

  • Answered by AI

Customer Relation Officer Interview Questions Asked at Other Companies

Q1. What are the languages you know?
asked in JSW Paints
Q2. Why Paint? Why sales? What do you know about paint industry
Q3. How would you upsell and cross sell a product
Q4. How can u maintain relation ship with external and internal ?
asked in Axis Sales
Q5. What is the pan? What is credit score? What is the credit report?

Interview questions from similar companies

I applied via Referral and was interviewed before Feb 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

Covid related

Round 3 - HR 

(5 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. Why are you looking for a change?
  • Q5. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and answer questions accordingly
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected
Round 1 - One-on-one 

(1 Question)

  • Q1. What is the finace mangement money activities such as investing borrowing etc
  • Ans. 

    Finance management involves activities such as investing, borrowing, and budgeting to optimize the use of money.

    • Finance management involves creating budgets to allocate funds effectively.

    • It also includes investing money in different assets to generate returns.

    • Borrowing money through loans or credit to fund projects or operations is another aspect of finance management.

    • Monitoring and analyzing financial performance to m...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - good experiance








good experaince
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself.
Round 3 - HR 

(1 Question)

  • Q1. What is your family background?
Round 4 - HR 

(1 Question)

  • Q1. What are your salary expectations?
Round 5 - HR 

(1 Question)

  • Q1. Where do you see yourself in 5 years?
Round 6 - HR 

(1 Question)

  • Q1. Share details of your previous job.
Round 7 - HR 

(1 Question)

  • Q1. Why should we hire you?
Round 8 - HR 

(1 Question)

  • Q1. Why are you looking for a change?

Interview Preparation Tips

Interview preparation tips for other job seekers - Yes, I want to joining our office now
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Sep 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. INTRODUCTION, WHY ARE APPLYING FOR THIS JOB, WHY ARE INTERESTED IN SALES PROFILE
  • Q2. PRIVIOUS COMPANY JOB ROLE AND YOUR EXPERIENCE, WHY ARE YOU CHANGING YOUR JOB,
Round 3 - One-on-one 

(2 Questions)

  • Q1. TELL ME YOUR STRENGTH IN SALES
  • Q2. ARE YOU COMFORTABLE IN SALES PROFILE

Interview Preparation Tips

Interview preparation tips for other job seekers - KEEP YOUR POSITIVE ATTITUDE IN FRONT OF INTERVIEWER, BE HONEST WITH YOUR ANSWER, DON'T TELL YOUR PAST FAKE ALIGNMENT, IF YOU ARE NOT COMFORTABLE IN ENGLISH PLEASE CONTINUE WITH YOUR MOTHER TOUGH.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Mar 2024, where I was asked the following questions.

  • Q1. What are your future goals in the field of SMFG (Specialized Manufacturing)?
  • Q2. Why should I consider offering you a job?

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not lose this job for any reason.

I applied via Company Website and was interviewed before Jun 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About my portfolio and communication skill in pitching products

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak bold motivated and practical

I applied via Naukri.com and was interviewed in Oct 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Where we are found my CV .
  • Ans. Yes I am trakle allready 24 employees so no problem I trakle the branch.
  • Answered by RATHIN PAUL

Interview Preparation Tips

Interview preparation tips for other job seekers - Very nice Company Very short process and nice cooperation of HR.

I applied via Naukri.com and was interviewed in Apr 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Tell me about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

Muthoot Microfin Interview FAQs

How many rounds are there in Muthoot Microfin Customer Relation Officer interview?
Muthoot Microfin interview process usually has 2 rounds. The most common rounds in the Muthoot Microfin interview process are HR and Resume Shortlist.
What are the top questions asked in Muthoot Microfin Customer Relation Officer interview?

Some of the top questions asked at the Muthoot Microfin Customer Relation Officer interview -

  1. Joining process my name is Naresh Kumar Muthoot microfinance limited ...read more
  2. Joining process my name is Naresh kumar Muthoot microfin ...read more
  3. Joining process my name is Naresh Ku...read more

Tell us how to improve this page.

Muthoot Microfin Customer Relation Officer Interview Process

based on 2 interviews

Interview experience

5
  
Excellent
View more

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Muthoot Microfin Customer Relation Officer Reviews and Ratings

based on 1 review

5.0/5

Rating in categories

4.0

Skill development

4.0

Work-life balance

4.0

Salary

4.0

Job security

4.0

Company culture

4.0

Promotions

5.0

Work satisfaction

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