Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Muthoot Microfin Team. If you also belong to the team, you can get access from here

Muthoot Microfin Verified Tick

Compare button icon Compare button icon Compare

Filter interviews by

Clear (1)

Muthoot Microfin Customer Relation Officer Interview Questions and Answers

Updated 12 Feb 2025

Muthoot Microfin Customer Relation Officer Interview Experiences

2 interviews found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(9 Questions)

  • Q1. Joining process my name is Naresh Kumar
  • Q2. Joining process my name is Naresh kumar Muthoot microfin ltd
  • Q3. Joining process my name is Naresh kumar Muthooth microfinance
  • Q4. Joining process my name is Naresh Kumar Muthoot microfinance
  • Q5. Joining process my name is Naresh Kumar Muthoot microfinance k
  • Q6. Joining process my name is Naresh Kumar Muthoot microfinance Bank
  • Q7. Joining process my name is Naresh Kumar Muthoot microfinance Private
  • Q8. Joining process my name is Naresh Kumar Muthoot microfinance limited
  • Q9. Joining process my name is Naresh Kumar Muthoot microfinance limited fin
Round 3 - HR 

(3 Questions)

  • Q1. Muthoot microfinance Bank
  • Q2. Muthoot microfinance Bank ltd
  • Q3. Muthoot microfinance Bank industry

Interview Preparation Tips

Interview preparation tips for other job seekers - Relationship officer relationship officer relationship officer relationship officer
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Feb 2024.

Round 1 - HR 

(1 Question)

  • Q1. Can you provide a self-introduction?
  • Ans. 

    I am a dedicated and experienced Customer Relation Officer with a strong background in customer service and problem-solving.

    • I have over 5 years of experience in customer service roles

    • I am skilled in handling customer inquiries and resolving issues efficiently

    • I have a proven track record of building strong relationships with customers

    • I am proficient in using CRM software to manage customer interactions

  • Answered by AI

Customer Relation Officer Interview Questions Asked at Other Companies

Q1. What are the languages you know?
asked in JSW Paints
Q2. Why Paint? Why sales? What do you know about paint industry
Q3. How would you upsell and cross sell a product
Q4. How can u maintain relation ship with external and internal ?
asked in Axis Sales
Q5. What is the pan? What is credit score? What is the credit report?

Interview questions from similar companies

Interview Questionnaire 

3 Questions

  • Q1. Why do you want to join Our Organization
  • Q2. Tell us that why we should appoint you
  • Q3. Tell us about your last job experience

Interview Preparation Tips

Interview preparation tips for other job seekers - At the time of interview we often feel shy that we don't know anything and if interviewer ask anything to us we will not able to answer their questions but it is not true because they are also like us we just have to believe in ourself we can answer every question in the world but we have to keep confidence in our self in our words that's it

I applied via Walk-in and was interviewed in Dec 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. The job of the Auditor is to always travel one place to another places. Can you do this?
  • Ans. 

    Yes, I am willing to travel as required for the job.

    • I am comfortable with travel and have done it before for work.

    • I understand that travel is a necessary part of the job and am willing to make the necessary arrangements.

    • I am adaptable and can work effectively in different environments and cultures.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Before going to any interview first look at how much the company care for the employee. Will go if there is job satisfaction. Baki ap log samajdar hai Question ka kya hai koi bhi answer de sakta hai agar capable ho toh.

I applied via Naukri.com and was interviewed in May 2019. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. How will you source the business and what is your stretegy
  • Ans. 

    I will source business through networking, referrals, and targeted marketing. My strategy is to build strong relationships and provide excellent customer service.

    • Networking with industry professionals and attending events

    • Asking for referrals from satisfied clients

    • Targeted marketing through social media and email campaigns

    • Building strong relationships with clients and providing excellent customer service

    • Identifying pote

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and be honest during interview

I applied via Recruitment Consultant and was interviewed before Jan 2019. There were 4 interview rounds.

Interview Questionnaire 

6 Questions

  • Q1. What are you strengths and weaknesses?
  • Q2. Where do you see yourself 5 year down the line?
  • Q3. Has there been a point in your life when you have been weak or depressed?
  • Q4. What has been your greatest achievement?
  • Q5. What was your last rating?
  • Q6. What is the expected salary?

Interview Preparation Tips

Interview preparation tips for other job seekers - Your EQ ie Emotional Quotient should be high.

I applied via Recruitment Consultant and was interviewed in Nov 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About myself. And the Process of Current Job. Should aware of General Banking ideas.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Polite. Speak up with Confidence.

I applied via Recruitment Consultant and was interviewed in Mar 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Work professional

Interview Preparation Tips

Interview preparation tips for other job seekers - Briefly explain ur work experience with good communications
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all Resume tips
Round 2 - Aptitude Test 

No this exam is normal test

Round 3 - One-on-one 

(1 Question)

  • Q1. About your self & etc
Round 4 - HR 

(1 Question)

  • Q1. Salary & location discussion only
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Wat is FSI AND WHY 13 YEARS TRACE REQUIRED
  • Ans. 

    FSI stands for Financial Stress Index. 13 years trace is required to analyze long-term financial trends.

    • FSI is a measure of financial stress in the economy, taking into account various indicators such as interest rates, credit spreads, and market volatility.

    • Analyzing a 13-year trace allows for a comprehensive understanding of long-term financial trends and patterns.

    • This long-term data helps in identifying potential ris...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Good
Contribute & help others!
anonymous
You can choose to be anonymous

Muthoot Microfin Interview FAQs

How many rounds are there in Muthoot Microfin Customer Relation Officer interview?
Muthoot Microfin interview process usually has 2 rounds. The most common rounds in the Muthoot Microfin interview process are HR and Resume Shortlist.
What are the top questions asked in Muthoot Microfin Customer Relation Officer interview?

Some of the top questions asked at the Muthoot Microfin Customer Relation Officer interview -

  1. Joining process my name is Naresh Kumar Muthoot microfinance limited ...read more
  2. Joining process my name is Naresh Ku...read more
  3. Joining process my name is Naresh kumar Muthoot microfin ...read more

Recently Viewed

PHOTOS

Medanta the Medicity

4 office photos

INTERVIEWS

Muthoot Microfin

No Interviews

INTERVIEWS

Muthoot Microfin

No Interviews

JOBS

Murugappa Group

No Jobs

INTERVIEWS

Murugappa Group

No Interviews

INTERVIEWS

Murugappa Group

No Interviews

LIST OF COMPANIES

Muthoot Microfin

Locations

INTERVIEWS

Muthoot Microfin

No Interviews

INTERVIEWS

Murugappa Group

No Interviews

JOBS

Muthoot Microfin

No Jobs

Tell us how to improve this page.

Muthoot Microfin Customer Relation Officer Interview Process

based on 2 interviews

Interview experience

5
  
Excellent
View more

Interview Questions from Similar Companies

Muthoot Fincorp Interview Questions
4.5
 • 499 Interviews
Shriram Finance Interview Questions
4.1
 • 339 Interviews
Bajaj Finance Interview Questions
4.0
 • 302 Interviews
Muthoot Finance Interview Questions
3.6
 • 254 Interviews
IIFL Finance Interview Questions
4.0
 • 245 Interviews
SMFG India Credit Interview Questions
4.0
 • 157 Interviews
View all

Muthoot Microfin Customer Relation Officer Reviews and Ratings

based on 1 review

5.0/5

Rating in categories

4.0

Skill development

4.0

Work-life balance

4.0

Salary

4.0

Job security

4.0

Company culture

4.0

Promotions

5.0

Work satisfaction

Explore 1 Review and Rating
Relationship Officer
278 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Branch Credit Manager
157 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Internal Auditor
117 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Branch Manager
116 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Assistant Manager
69 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Explore more salaries
Compare Muthoot Microfin with

Bharat Financial Inclusion

3.9
Compare

Ujjivan Financial Services

4.3
Compare

Satin Creditcare Network

4.0
Compare

Spandana Sphoorty Financial

3.8
Compare
Did you find this page helpful?
Yes No
write
Share an Interview