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Muthoot Finance Customer Relation Officer Interview Questions and Answers

Updated 25 Feb 2024

Muthoot Finance Customer Relation Officer Interview Experiences

1 interview found

Customer Relation Officer Interview Questions & Answers

user image likhith k

posted on 25 Feb 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected
Round 1 - One-on-one 

(1 Question)

  • Q1. What is the finace mangement money activities such as investing borrowing etc
  • Ans. 

    Finance management involves activities such as investing, borrowing, and budgeting to optimize the use of money.

    • Finance management involves creating budgets to allocate funds effectively.

    • It also includes investing money in different assets to generate returns.

    • Borrowing money through loans or credit to fund projects or operations is another aspect of finance management.

    • Monitoring and analyzing financial performance to m...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - good experiance








good experaince

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Interview questions from similar companies

Customer Service Associate Interview Questions & Answers

Poonawalla Fincorp user image Shri Gaming

posted on 2 Dec 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Nov 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Introdution about my profile
    • Add your answer
  • Q2. Informed about my experience education and hobbies
    • Add your answer
Round 2 - One-on-one 

(2 Questions)

  • Q1. Manager round last round
    • Add your answer
  • Q2. Asking about experience asked to write email on paper by providing a scenario for mail
    • Add your answer

Customer Service Officer Interview Questions & Answers

Satin Creditcare Network user image Anonymous

posted on 22 Aug 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. About yourself and your experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing to say , but if there is a maximum time for one candidate than its should be better

Customer Relationship Manager Interview Questions & Answers

Mahindra Rural Housing Finance user image Anonymous

posted on 22 Feb 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - Reference 

(1 Question)

  • Q1. Tell me about yourself
    • Add your answer

Customer Service Executive Interview Questions & Answers

SK Finance Limited user image KARAN KUMAWAT

posted on 22 May 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Customer queries
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - BPO

Customer Service Associate Interview Questions & Answers

Mahindra Finance user image Anonymous

posted on 1 Nov 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Nov 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Mathematics, general knowledge

Round 2 - HR 

(3 Questions)

  • Q1. Why did you decide to apply to this role?
    • Add your answer
  • Q2. Tell me about yourself
    • Add your answer
  • Q3. Why are you leaving your current role?
    • Add your answer

Interview Preparation Tips

Topics to prepare for Mahindra Finance Customer Service Associate interview:
  • Computer skills
  • Interpersonal Skills
  • java
  • C++
Interview preparation tips for other job seekers - update your resume highlights transferable jobseekers
improve your personal brand and make your linkedin profile

Customer Service Executive Interview Questions & Answers

Shriram Finance user image Anonymous

posted on 27 Oct 2021

I applied via Company Website and was interviewed before Oct 2020. There were 4 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. Package details
    • Add your answer
  • Q2. CTC and enrollment
    • Add your answer
  • Q3. Personal details
    • Add your answer
  • Q4. Carrer oreinted
    • Add your answer
  • Q5. Previous work exp
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Veccancy arrive apply

Customer Service Executive Interview Questions & Answers

Muthoot Fincorp user image Anonymous

posted on 15 Jan 2022

I applied via Referral and was interviewed in Dec 2021. There were 5 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. What is your dream job?
    • View 12 more answers
  • Q2. How can you grow a business?
  • Ans. 

    Growing a business requires a combination of strategies such as marketing, innovation, customer service, and financial management.

    • Develop a strong brand identity and marketing strategy to attract and retain customers

    • Invest in research and development to innovate and stay ahead of competitors

    • Provide excellent customer service to build loyalty and positive word-of-mouth

    • Manage finances effectively to ensure profitability ...

    • Answered by AI
    View 5 more answers
  • Q3. How can you approach to a customer?
  • Ans. 

    Approach customers with a friendly and helpful attitude, actively listening to their needs and offering solutions.

    • Greet the customer with a smile and introduce yourself

    • Listen actively to their needs and concerns

    • Offer solutions and alternatives

    • Thank them for their business and invite them to return

    • Be patient and empathetic, even in difficult situations

    • Answered by AI
    View 7 more answers

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be prepare for these questions. They also ask some simple questions like tell me something about your family etc.
Be confident and you will definitely have a chance to become an employee under Muthoot fincorp.

Customer Care Executive Interview Questions & Answers

IIFL Finance user image Anonymous

posted on 29 Jan 2022

I applied via Walk-in

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Knows about your old job, inform about product
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. To discuss salary , tell about company
    • Add your answer
Round 4 - Documentation 

(1 Question)

  • Q1. Check document, and paper work
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Very bad company,they make much pressure so that a employee put there own money in company, there is a lot of pressure of insurance and many more these kind of product.There is a way DRIVE, it comes 3to 4 time in a week and on that drive the company says to do his 1 product and you will have to do that product else you do that produce by there own maney ,they makes these kind of pressure.

Customer Service Executive Interview Questions & Answers

Sundaram Finance user image Anonymous

posted on 27 Jun 2022

I applied via Walk-in and was interviewed before Jun 2021. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Introduce yourself in english
    • Add your answer
  • Q2. About Last job details
    • Add your answer
Round 2 - Behavioral 

(2 Questions)

  • Q1. Insurance related questions
    • Add your answer
  • Q2. Mock call to test your sales skills
    • Add your answer

Interview Preparation Tips

Topics to prepare for Sundaram Finance Customer Service Executive interview:
  • Insurance
  • Sales
Interview preparation tips for other job seekers - Good communication is important
Knowledge on insurance is needed
Sales skills
More about working at Muthoot Finance

Muthoot Finance Interview FAQs

How many rounds are there in Muthoot Finance Customer Relation Officer interview?
Muthoot Finance interview process usually has 1 rounds. The most common rounds in the Muthoot Finance interview process are One-on-one Round.
How to prepare for Muthoot Finance Customer Relation Officer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Muthoot Finance. The most common topics and skills that interviewers at Muthoot Finance expect are Sales, Team Leading, Business Development, Team Handling and target.

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Muthoot Finance Interviews By Designations

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Muthoot Finance Customer Relation Officer Interview Process

based on 1 interview

Interview experience

3
  
Average
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Muthoot Finance Customer Relation Officer Salary
based on 6 salaries
₹3 L/yr - ₹3.4 L/yr
16% more than the average Customer Relation Officer Salary in India
View more details

Muthoot Finance Customer Relation Officer Reviews and Ratings

based on 3 reviews

3.9/5

Rating in categories

2.0

Skill development

1.1

Work-life balance

1.1

Salary

3.0

Job security

3.9

Company culture

1.1

Promotions

3.9

Work satisfaction

Explore 3 Reviews and Ratings
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