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Satin Creditcare Network Customer Service Officer Interview Questions and Answers

Updated 22 Aug 2024

Satin Creditcare Network Customer Service Officer Interview Experiences

2 interviews found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. About yourself and your experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing to say , but if there is a maximum time for one candidate than its should be better

I applied via Referral and was interviewed before Mar 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Aptitude Test 

Pepper test

Interview Preparation Tips

Interview preparation tips for other job seekers - Good wark ni a same tame in job

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I applied via Referral and was interviewed before Dec 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. About cash deposits upto 5 lacs and above what are the formalities to be done by the bank
  • Q2. 5 lack withdrawal cashier formalities

Interview Preparation Tips

Interview preparation tips for other job seekers - It was good experience to interview with hr and operations managers

Interview Questionnaire 

4 Questions

  • Q1. What is your name?
  • Q2. What is your Qualifications ?
  • Q3. What is your college name?
  • Q4. Thank you.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(5 Questions)

  • Q1. About my self and education
  • Q2. My job experience and family background
  • Q3. Education and qualification
  • Q4. Family background
  • Q5. Work experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't get bothered by work pressure, handle with cool mindset
Interview experience
2
Poor
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Dec 2023. There were 5 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. About 15 G and 15 H
  • Q2. Teller roll
Round 2 - One-on-one 

(2 Questions)

  • Q1. What is Soiled note
  • Ans. 

    A soiled note is a currency note that is dirty, torn, or damaged in some way.

    • Soiled notes are not accepted by banks or businesses as they may be difficult to authenticate or process.

    • Soiled notes can be exchanged for new notes at a bank or financial institution.

    • Examples of soiled notes include notes with writing on them, torn edges, or stains.

  • Answered by AI
  • Q2. What is counterfeit note
  • Ans. 

    Counterfeit note is a fake currency note made to resemble a genuine one, with the intention of deceiving others.

    • Counterfeit notes are illegal and can lead to financial loss for individuals and businesses.

    • They are often made using advanced printing techniques to closely mimic real currency.

    • Counterfeit notes can be detected using special tools like UV lights or by checking for security features unique to genuine currency...

  • Answered by AI
Round 3 - One-on-one 

(2 Questions)

  • Q1. What is fd and rd
  • Ans. 

    FD stands for Fixed Deposit and RD stands for Recurring Deposit.

    • FD is a type of investment where a sum of money is deposited for a fixed period at a fixed interest rate.

    • RD is a type of investment where a fixed amount is deposited regularly for a fixed period at a fixed interest rate.

    • Both FD and RD are popular investment options offered by banks and financial institutions.

  • Answered by AI
  • Q2. What is li and term plan
  • Ans. 

    Li and term plans are types of life insurance policies that provide financial protection to the policyholder's beneficiaries in case of death.

    • Li stands for life insurance, which provides coverage for a specified period of time or the entire life of the insured.

    • Term plans are a type of life insurance that provides coverage for a specific term or period, usually ranging from 5 to 30 years.

    • Both li and term plans offer a d...

  • Answered by AI
Round 4 - One-on-one 

(2 Questions)

  • Q1. What is CSO role
  • Ans. 

    CSO role involves providing assistance and support to customers to ensure their satisfaction and resolve any issues they may have.

    • Assisting customers with inquiries, complaints, and feedback

    • Resolving customer issues and complaints in a timely and efficient manner

    • Providing product or service information to customers

    • Processing orders, returns, and exchanges

    • Maintaining customer records and updating information as needed

  • Answered by AI
  • Q2. What about mutual funds
  • Ans. 

    Mutual funds are investment vehicles that pool money from multiple investors to invest in a diversified portfolio of securities.

    • Mutual funds are managed by professional fund managers who make investment decisions on behalf of the investors.

    • Investors can choose from different types of mutual funds based on their investment goals and risk tolerance, such as equity funds, bond funds, or balanced funds.

    • Mutual funds offer d...

  • Answered by AI
Round 5 - One-on-one 

(2 Questions)

  • Q1. What is neft and rtgs
  • Ans. 

    NEFT (National Electronic Funds Transfer) and RTGS (Real Time Gross Settlement) are electronic payment systems used for transferring funds between banks in India.

    • NEFT is a system for transferring funds from one bank account to another on a one-to-one basis.

    • RTGS is a system for transferring funds from one bank to another in real-time and on a gross basis.

    • NEFT transactions are processed in batches while RTGS transactions...

  • Answered by AI
  • Q2. What is rtgs and neft
  • Ans. 

    RTGS and NEFT are electronic payment systems used for transferring funds between banks in India.

    • RTGS stands for Real Time Gross Settlement and is used for high-value transactions with immediate transfer of funds.

    • NEFT stands for National Electronic Funds Transfer and is used for transferring funds in batches with settlement in hourly intervals.

    • RTGS has no minimum or maximum limit for transactions, while NEFT has a maxim...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Say nothing to interview
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Basic details and experience details
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
6-8 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jun 2024. There were 3 interview rounds.

Round 1 - Group Discussion 

Good experience with the interviewers

Round 2 - One-on-one 

(1 Question)

  • Q1. Previous work experience
Round 3 - HR 

(1 Question)

  • Q1. Salary expectations
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(5 Questions)

  • Q1. Here directly you are interviewed by cluster head face to face and then just one HR round
  • Q2. About location and salary expectation
  • Q3. May sometime about previous job details
  • Q4. About banking experience
  • Q5. About your family details
Interview experience
4
Good
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Dec 2023. There was 1 interview round.

Round 1 - Friendly interview 

(2 Questions)

  • Q1. Previous work details
  • Q2. New job role details discussion

Interview Preparation Tips

Interview preparation tips for other job seekers - Good job please join for our family
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Satin Creditcare Network Interview FAQs

How many rounds are there in Satin Creditcare Network Customer Service Officer interview?
Satin Creditcare Network interview process usually has 1-2 rounds. The most common rounds in the Satin Creditcare Network interview process are Resume Shortlist, Aptitude Test and HR.

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Satin Creditcare Network Customer Service Officer Interview Process

based on 4 interviews

Interview experience

5
  
Excellent
View more

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Satin Creditcare Network Customer Service Officer Salary
based on 59 salaries
₹1.1 L/yr - ₹2.8 L/yr
36% less than the average Customer Service Officer Salary in India
View more details

Satin Creditcare Network Customer Service Officer Reviews and Ratings

based on 36 reviews

4.2/5

Rating in categories

3.8

Skill development

4.1

Work-life balance

4.1

Salary

3.7

Job security

3.8

Company culture

3.6

Promotions

3.6

Work satisfaction

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