2 IIFL Finance Customer Service Officer Interview Questions & Answers | Complete Prep Guide 2025

IIFL Finance Customer Service Officer Interview Experiences

1 interview found

Customer Service Officer Interview Questions & Answers

Anonymous

posted on 24 Oct 2023

Interview experience

Average

Difficulty level

Easy

Process Duration

Result

No response

I applied via Naukri.com and was interviewed in Sep 2023. There were 2 interview rounds.

Round 1 - One-on-one

(2 Questions)

Q1. What was your last CTC

Add your answer

Q2. Where you see yourself in 5 yrs

Add your answer

Round 2 - Aptitude Test

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Interview Tips & Stories

5d (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours... read more

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Interview questions from similar companies

Customer Care Executive Interview Questions & Answers

HDFC Securities

PRATHAMESH DEEPAK DONGRE

posted on 5 Jun 2023

Interview experience

Good

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

No response

I applied via Job Portal

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(1 Question)

Q1. Tell me something about yourself

Add your answer

Round 3 - HR

(1 Question)

Q1. What is a mutual fund

Ans.

A mutual fund is a type of investment vehicle consisting of a portfolio of stocks, bonds, or other securities, managed by a professional fund manager.

Mutual funds pool money from multiple investors to invest in a diversified portfolio
Investors buy shares in the mutual fund, which represents their ownership in the fund's holdings
Professionally managed by fund managers who make investment decisions on behalf of the inves...

Answered by AI

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - NISM 8 certificate mandatory

Customer Care Executive Interview Questions & Answers

Angel One

Anonymous

posted on 3 Oct 2021

I applied via Naukri.com and was interviewed in Apr 2021. There were 3 interview rounds.

Interview Questionnaire

2 Questions

Q1. Do you have any information about share market?

Ans.

Yes, I have basic knowledge about share market.

I understand the concept of buying and selling stocks
I am aware of the factors that affect the stock market such as economic indicators, company performance, and global events
I keep myself updated with the latest news and trends in the stock market
I have some experience in investing in stocks and mutual funds
For example, I know that the stock prices of companies in the tec...

Answered by AI

Add your answer

Q2. Have you ever worked?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Always try to build long conversation.
Provide genuine answer . Even if you don't know on some part, you still try to balance it and manage it.

Customer Care Executive Interview Questions & Answers

HDFC Securities

Anonymous

posted on 31 Oct 2023

Interview experience

Average

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Naukri.com and was interviewed before Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - One-on-one

(3 Questions)

Q1. Why do you want to join our previous organisation

View 1 more answer

Q2. Talk about the company stock price, awards and achievements received by the company

Add your answer

Q3. What is your salary expectation

View 1 more answer

Customer Care Executive Interview Questions & Answers

HDFC Securities

Anonymous

posted on 21 Feb 2025

Interview experience

Good

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I was interviewed in Jan 2025.

Round 1 - One-on-one

(1 Question)

Q1. Normal interview with manager will ask if nism 7 is completed and basic market knowledge

Add your answer

Assistant Manager Interview Questions & Answers

Edelweiss

Kathiresh K

posted on 13 Nov 2023

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Recruitment Consulltant and was interviewed before Nov 2022. There were 5 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - One-on-one

(1 Question)

Q1. Introduction to know the candidate

Add your answer

Round 3 - Assignment

Adsignment based on JD

Round 4 - One-on-one

(1 Question)

Q1. Final interview round to present case and other questions

Add your answer

Round 5 - HR

(1 Question)

Q1. Questions on role and compensation

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well on your resume and JD

Assistant Manager Interview Questions & Answers

Edelweiss

Anonymous

posted on 25 Jan 2023

Interview experience

Good

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Recruitment Consulltant and was interviewed before Jan 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Aptitude Test

Aptitude, logical reasoning,sales point of view and based on situations etc.

Round 3 - HR

(1 Question)

Q1. All about us which was mentioned in CV

Add your answer

Round 4 - One-on-one

(1 Question)

Q1. All one and one round with concerned department

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Work on related field.
Be confident.
Working Industry knowledge on tips.
Situations based questions and many more questions are there.

Customer Service Executive Interview Questions & Answers

Sharekhan

Niraj Sonawane

posted on 10 Aug 2023

Interview experience

Good

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Referral and was interviewed in Jul 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - One-on-one

(1 Question)

Q1. Introduction, family background.

Add your answer

Round 3 - HR

(1 Question)

Q1. Intro, experience related questions, willingness to travel, timing, jd

Add your answer

Customer Service Executive Interview Questions & Answers

Sharekhan

Anonymous

posted on 8 Jun 2024

Interview experience

Bad

Difficulty level

Process Duration

Result

Round 1 - One-on-one

(2 Questions)

Q1. Tell me about yourself and your experience?

Add your answer

Q2. Why did you leave your last organization?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Worst response and lying over the hike and the salary amount.

Customer Service Executive Interview Questions & Answers

Axis Direct

Anonymous

posted on 27 Sep 2022

I applied via Naukri.com and was interviewed in Aug 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - One-on-one

(2 Questions)

Q1. Related my education

Add your answer

Q2. Related my experience

Add your answer

Interview Preparation Tips

Topics to prepare for Axis Direct Customer Service Executive interview:

Tally ERP
Advanced Excel
MS Office

Interview preparation tips for other job seekers - Customer service experience because experience in profile

IIFL Finance Interview FAQs

How many rounds are there in IIFL Finance Customer Service Officer interview?

IIFL Finance interview process usually has 3 rounds. The most common rounds in the IIFL Finance interview process are Resume Shortlist, One-on-one Round and Aptitude Test.

How to prepare for IIFL Finance Customer Service Officer interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at IIFL Finance. The most common topics and skills that interviewers at IIFL Finance expect are Customer Service, Calling, Call Monitoring, Corporate Actions and Customer Handling.

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IIFL Finance Interviews By Designations

Interview Questions for Popular Designations

IIFL Finance Customer Service Officer Interview Process

based on 1 interview

Interview experience

Average

Sopra Steria

Success to our employee's well-being? A work-life balance that's simply unbeatable.

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IIFL Finance Customer Service Officer Salary

based on 18 salaries

₹1.3 L/yr - ₹4 L/yr

13% less than the average Customer Service Officer Salary in India

View more details

IIFL Finance Salaries in India

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