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HDB Financial Services Customer Care Executive Interview Questions and Answers

Updated 15 Jun 2024

HDB Financial Services Customer Care Executive Interview Experiences

2 interviews found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. SELF INTRODUCTION
  • Q2. JOB ROLE OF CUSTOMER CARE EXECUTIVE

I appeared for an interview in Sep 2021.

Interview Questionnaire 

1 Question

  • Q1. How to clear hdb interview

Interview Preparation Tips

Interview preparation tips for other job seekers - Sale your self your shirt your phone your watch and if you can sale

Customer Care Executive Interview Questions Asked at Other Companies

asked in Startek
Q1. What would you do if you win 1billion dollar lottey?
Q2. Introduction Explain something in English What is customer care o ... read more
Q3. 1. If the customer had two queries at the same time,how did you h ... read more
Q4. Tell me about this product how will sell to the customer
Q5. How will you handle irrated customers?

Interview questions from similar companies

Interview Questionnaire 

1 Question

  • Q1. Last experience and goal

Interview Questionnaire 

1 Question

  • Q1. When I joined
  • Ans. 

    I joined the company two years ago as a Sales Executive.

    • I joined the company in 2019 as a Sales Executive.

    • I have been working in the sales department for the past two years.

    • Since joining, I have successfully met and exceeded sales targets.

    • During my time as a Sales Executive, I have developed strong relationships with clients and consistently generated new leads.

    • I have also implemented effective sales strategies that ha...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - This interview was a technical one but was majorly a stress test. It lasted for about 1 hour 10 minutes. The interviewer wanted to test both my knowledge and communication skills. Most of the questions asked to me were related to my B.Tech curriculum i.e. computer science related topics. He stressed a lot on the basics related to my project topic. Luckily I was able to answer most of the questions correctly. I tried to answer each question with examples and also used props on the table (like pens, paperweights, pen stands etc.) to explain my theories. It was my first offcampus interview, and I think I did pretty well for a fresher. You need to stay calm and should apply presence of mind. Please go through the job description thoroughly word-by-word and recheck your resume to ensure that you are a best-fit for the position.

Interview Questionnaire 

1 Question

  • Q1. What about sales

I applied via Naukri.com and was interviewed in Aug 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Why are removed company me my code UC23000178 HR FORCE ME U GIVING Resination neither the company terrminate yor
  • Q2. This is my phone no XXXXX
  • Q3. Plz sir call me I want talking u

Interview Preparation Tips

Interview preparation tips for other job seekers - My sanju shukla I am living in delhi I hae pass 12 th in 2012 and 3 year experience in sale executive

Interview Questionnaire 

2 Questions

  • Q1. Term related Finance!
  • Ans. What is the difference between finance and loan ?
  • Answered Anonymously
  • Q2. Basic Question regarding percentage and division.

I applied via Referral and was interviewed in Jan 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Why u want to change ur job
  • Q2. What is your expectations towards company
  • Ans. Fair policy and better communication
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Be straight forward and clear to everyone don't b fumble and hesitate speak loudly without fear
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed in Jul 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. How the roles of Mahindra Finance company?
  • Ans. 

    Mahindra Finance company plays a crucial role in providing financial services to customers for purchasing Mahindra vehicles and equipment.

    • Mahindra Finance offers loans for purchasing Mahindra vehicles such as cars, tractors, and commercial vehicles.

    • They provide financing options for customers to buy Mahindra equipment like tractors, construction equipment, and agricultural machinery.

    • The company also offers insurance pr...

  • Answered by AI
  • Q2. What are the Sales executive?
  • Ans. 

    Sales executives are professionals responsible for selling products or services to customers.

    • Developing and implementing sales strategies to achieve sales targets

    • Building and maintaining relationships with customers

    • Identifying new business opportunities

    • Negotiating and closing sales deals

    • Providing excellent customer service

    • Analyzing market trends and competitor activities

    • Preparing sales reports and forecasts

  • Answered by AI
Round 2 - One-on-one 

(1 Question)

  • Q1. What are the Mahindra Finance company working culture?
  • Ans. 

    Mahindra Finance company has a collaborative and inclusive working culture focused on employee growth and development.

    • Collaborative work environment where teamwork is encouraged

    • Inclusive culture that values diversity and different perspectives

    • Focus on employee growth and development through training and mentorship programs

    • Open communication channels for feedback and suggestions

    • Emphasis on work-life balance for employee

  • Answered by AI

Sales Executive Interview Questions & Answers

Mahindra Finance user image Mohammad Shahnawaj (Md Shahnawaj)

posted on 19 Feb 2025

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected
Round 1 - HR 

(2 Questions)

  • Q1. What was your experience working in your previous job?
  • Ans. 

    I have 5 years of experience in sales, consistently exceeding targets and building strong client relationships.

    • Exceeded sales targets by 20% for 3 consecutive years

    • Developed and maintained relationships with key clients, resulting in repeat business

    • Implemented new sales strategies that increased revenue by 30%

  • Answered by AI
  • Q2. How comfortable are you with this job?
  • Ans. 

    I am very comfortable with this job and have a strong track record of success in sales.

    • I have extensive experience in sales and have consistently exceeded targets in my previous roles.

    • I am confident in my ability to build relationships with clients and close deals effectively.

    • I am familiar with the industry and have a good understanding of the products and services we offer.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Hard work involves completing all targets and honestly fulfilling all tasks.

HDB Financial Services Interview FAQs

How many rounds are there in HDB Financial Services Customer Care Executive interview?
HDB Financial Services interview process usually has 1 rounds. The most common rounds in the HDB Financial Services interview process are HR.

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HDB Financial Services Customer Care Executive Interview Process

based on 3 interviews

Interview experience

5
  
Excellent
View more

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HDB Financial Services Customer Care Executive Salary
based on 92 salaries
₹1.3 L/yr - ₹3.6 L/yr
14% less than the average Customer Care Executive Salary in India
View more details

HDB Financial Services Customer Care Executive Reviews and Ratings

based on 21 reviews

3.2/5

Rating in categories

3.3

Skill development

2.6

Work-life balance

3.0

Salary

3.6

Job security

3.5

Company culture

2.9

Promotions

2.9

Work satisfaction

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