HDB Financial Services Collection Associate Interview Questions, Process, and Tips

Q1. What is work previous company
Add your answer
Q2. Collections types
Add your answer
Q3. India infoline finance Ltd
Add your answer
Q4. Current to write off
Ans. 
Current to write off refers to the amount of debt that is deemed uncollectible and removed from the books.
• Current to write off is typically determined based on the age of the debt and the likelihood of collection.

• It is important for collection associates to regularly review and update the current to write off amount.

• Examples of factors that may contribute to a debt being written off include bankruptcy of the debtor or
Answered by AI
Add your answer

Q1. How do you do the collection?
Ans. 
I conduct collections by contacting customers, negotiating payment plans, and documenting all interactions.
• Contact customers via phone, email, or mail to discuss outstanding balances

• Negotiate payment plans based on customer's financial situation

• Document all interactions and agreements made with customers

• Follow up with customers on payment deadlines and provide assistance as needed
Answered by AI
Add your answer
Q2. Based on months you were consistent with your collection daily drr in your previous company?
Add your answer

What qualities do you have that we should offer you this?

Q1. How much knowledge do you have about the system?
Ans. 
I have extensive knowledge about the system used for collections, including software, processes, and regulations.
• I am proficient in using collection software to track accounts and communicate with debtors.

• I understand the legal regulations surrounding debt collection practices.

• I am familiar with the process of skip tracing to locate debtors who have moved or changed contact information.
Answered by AI
Add your answer

Q1. Discuss about last experience and work.
Add your answer

Q1. Conduct past employment details and job culture
Add your answer
Q2. Family background
Add your answer