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IIFL SAMASTA Customer Relation Officer Interview Questions and Answers

Updated 12 Mar 2025

IIFL SAMASTA Customer Relation Officer Interview Experiences

4 interviews found

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Feb 2025, where I was asked the following questions.

  • Q1. About the self
  • Q2. Company polices and head holder's

Interview Preparation Tips

Interview preparation tips for other job seekers - Learn the company polices and structures then u will move to attend
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. How do work a credit manager

Interview Preparation Tips

Interview preparation tips for other job seekers - Ok

Customer Relation Officer Interview Questions Asked at Other Companies

Q1. What are the languages you know?
asked in JSW Paints
Q2. Why Paint? Why sales? What do you know about paint industry
Q3. How would you upsell and cross sell a product
Q4. How can u maintain relation ship with external and internal ?
asked in Axis Sales
Q5. What is the pan? What is credit score? What is the credit report?
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jun 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Good Communication skills
  • Q2. Technical analyst

Interview Preparation Tips

Interview preparation tips for other job seekers - Good Verbal Telugu Language

I applied via Referral and was interviewed in Aug 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 
Round 3 - One-on-one 

(3 Questions)

  • Q1. Tell me about yourself
  • Q2. Why are you interested for this job?
  • Q3. What is your goal after five years?

Interview Preparation Tips

Interview preparation tips for other job seekers - If any one want to build his/her career it is the best option for finance industry

IIFL SAMASTA interview questions for designations

 Customer Relationship Officer

 (1)

 Credit Officer

 (2)

 Non Voice Customer Care Executive

 (1)

 Senior Executive Operations

 (3)

 Assistant Manager

 (2)

 Senior Analyst

 (1)

 Data Analyst

 (1)

 Area Manager

 (1)

Interview questions from similar companies

I applied via Referral and was interviewed before Feb 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

Covid related

Round 3 - HR 

(5 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. Why are you looking for a change?
  • Q5. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and answer questions accordingly
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected
Round 1 - One-on-one 

(1 Question)

  • Q1. What is the finace mangement money activities such as investing borrowing etc
  • Ans. 

    Finance management involves activities such as investing, borrowing, and budgeting to optimize the use of money.

    • Finance management involves creating budgets to allocate funds effectively.

    • It also includes investing money in different assets to generate returns.

    • Borrowing money through loans or credit to fund projects or operations is another aspect of finance management.

    • Monitoring and analyzing financial performance to m...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - good experiance








good experaince
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself.
Round 3 - HR 

(1 Question)

  • Q1. What is your family background?
Round 4 - HR 

(1 Question)

  • Q1. What are your salary expectations?
Round 5 - HR 

(1 Question)

  • Q1. Where do you see yourself in 5 years?
Round 6 - HR 

(1 Question)

  • Q1. Share details of your previous job.
Round 7 - HR 

(1 Question)

  • Q1. Why should we hire you?
Round 8 - HR 

(1 Question)

  • Q1. Why are you looking for a change?

Interview Preparation Tips

Interview preparation tips for other job seekers - Yes, I want to joining our office now
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Sep 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. INTRODUCTION, WHY ARE APPLYING FOR THIS JOB, WHY ARE INTERESTED IN SALES PROFILE
  • Q2. PRIVIOUS COMPANY JOB ROLE AND YOUR EXPERIENCE, WHY ARE YOU CHANGING YOUR JOB,
Round 3 - One-on-one 

(2 Questions)

  • Q1. TELL ME YOUR STRENGTH IN SALES
  • Q2. ARE YOU COMFORTABLE IN SALES PROFILE

Interview Preparation Tips

Interview preparation tips for other job seekers - KEEP YOUR POSITIVE ATTITUDE IN FRONT OF INTERVIEWER, BE HONEST WITH YOUR ANSWER, DON'T TELL YOUR PAST FAKE ALIGNMENT, IF YOU ARE NOT COMFORTABLE IN ENGLISH PLEASE CONTINUE WITH YOUR MOTHER TOUGH.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Mar 2024, where I was asked the following questions.

  • Q1. What are your future goals in the field of SMFG (Specialized Manufacturing)?
  • Q2. Why should I consider offering you a job?

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not lose this job for any reason.

I applied via Campus Placement and was interviewed before Feb 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 

Multiple choice questions

Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself.
Round 3 - One-on-one 

(1 Question)

  • Q1. More about commercial vehicles financing

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy interview just stay confident

IIFL SAMASTA Interview FAQs

How many rounds are there in IIFL SAMASTA Customer Relation Officer interview?
IIFL SAMASTA interview process usually has 1-2 rounds. The most common rounds in the IIFL SAMASTA interview process are HR, Resume Shortlist and Aptitude Test.
What are the top questions asked in IIFL SAMASTA Customer Relation Officer interview?

Some of the top questions asked at the IIFL SAMASTA Customer Relation Officer interview -

  1. Company polices and head holde...read more
  2. Good Communication ski...read more
  3. About the s...read more

Tell us how to improve this page.

IIFL SAMASTA Customer Relation Officer Interview Process

based on 3 interviews

Interview experience

2.7
  
Poor
View more

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IIFL SAMASTA Customer Relation Officer Salary
based on 51 salaries
₹1 L/yr - ₹2.4 L/yr
37% less than the average Customer Relation Officer Salary in India
View more details

IIFL SAMASTA Customer Relation Officer Reviews and Ratings

based on 17 reviews

3.8/5

Rating in categories

4.0

Skill development

3.9

Work-life balance

3.9

Salary

3.8

Job security

4.0

Company culture

3.9

Promotions

3.8

Work satisfaction

Explore 17 Reviews and Ratings
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