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IIFL SAMASTA Customer Relation Officer Interview Questions and Answers

Updated 24 Jun 2024

IIFL SAMASTA Customer Relation Officer Interview Experiences

3 interviews found

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. How do work a credit manager

Interview Preparation Tips

Interview preparation tips for other job seekers - Ok
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jun 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Good Communication skills
  • Q2. Technical analyst

Interview Preparation Tips

Interview preparation tips for other job seekers - Good Verbal Telugu Language

Customer Relation Officer Interview Questions Asked at Other Companies

Q1. What are the languages you know?
asked in JSW Paints
Q2. Why Paint? Why sales? What do you know about paint industry
Q3. How would you upsell and cross sell a product
Q4. How can u maintain relation ship with external and internal ?
asked in Axis Sales
Q5. What is the pan? What is credit score? What is the credit report?

I applied via Referral and was interviewed in Aug 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 
Round 3 - One-on-one 

(3 Questions)

  • Q1. Tell me about yourself
  • Q2. Why are you interested for this job?
  • Q3. What is your goal after five years?

Interview Preparation Tips

Interview preparation tips for other job seekers - If any one want to build his/her career it is the best option for finance industry

Interview questions from similar companies

I applied via Campus Placement and was interviewed before Feb 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Gave a random topic for GD and you can just make sure to speak, so you'll get shortlisted

Round 3 - One-on-one 

(3 Questions)

  • Q1. Sell me a pen (you have to sell a pen)
  • Ans. 

    This pen is not just any pen, it's a tool that can help you achieve your goals and make your life easier.

    • This pen is perfect for everyday use, whether you're writing a to-do list or signing important documents.

    • It has a comfortable grip and writes smoothly, making it easy to use for extended periods of time.

    • The ink is long-lasting and won't smudge or smear, ensuring that your writing stays neat and legible.

    • It's also a g...

  • Answered by AI
  • Q2. They'll ask you about the fund managers of mutual funds
  • Q3. They'll judge your communication skills

Interview Preparation Tips

Interview preparation tips for other job seekers - If possible, don't join at all because they would want you to sell insurances, mutual funds, demat accounts, loans so pretty much everything related to finance and you'll be mentally tortured by them every single day. We were made to stay in the office for 12 hours everyday because we couldn't make sales

I applied via Walk-in and was interviewed before Feb 2021. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. How much u gain product knowledge and market knowledge in your previous company it will be tested in technical round and your interpersonal skill also.

Interview Preparation Tips

Interview preparation tips for other job seekers - Present yourself in a simple manner and give prompt reply on the question by the interviewer.

I applied via Company Website and was interviewed in Aug 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. On capital market and financial institutions
  • Q2. What is market cap of Indian stock market
  • Ans. 

    The market cap of Indian stock market is constantly changing based on the performance of the companies listed on the stock exchange.

    • Market cap is the total value of all the shares of companies listed on the stock exchange

    • It is calculated by multiplying the total number of outstanding shares by the current market price of each share

    • As of August 2021, the market cap of Indian stock market is around $3.2 trillion

    • The marke...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - This interview was a technical on stock market and option market

I applied via Naukri.com and was interviewed before Jul 2021. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. About stocks and mutual funds
Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - A good company to work with with good working environment

I applied via Walk-in and was interviewed before Apr 2021. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Experience previous organization related questions

Interview Preparation Tips

Interview preparation tips for other job seekers - As per resume question and Educational information

I applied via Recruitment Consultant and was interviewed before Sep 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Why do you want to join kotak securities?

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't panic.keep calm.all the best

I was interviewed in Apr 2021.

Interview Questionnaire 

2 Questions

  • Q1. Myself ppppppp
  • Q2. Do you have any knowledge of demat account opening
  • Ans. 

    Yes, I have knowledge of demat account opening.

    • I am familiar with the process of opening a demat account.

    • I understand the documentation required for demat account opening.

    • I am aware of the benefits and features of a demat account.

    • I have experience in assisting customers with demat account opening.

    • I can explain the demat account opening process to potential customers.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Better what you have a knowledge or according experience answer that much no much

IIFL SAMASTA Interview FAQs

How many rounds are there in IIFL SAMASTA Customer Relation Officer interview?
IIFL SAMASTA interview process usually has 1-2 rounds. The most common rounds in the IIFL SAMASTA interview process are HR, Resume Shortlist and Aptitude Test.
What are the top questions asked in IIFL SAMASTA Customer Relation Officer interview?

Some of the top questions asked at the IIFL SAMASTA Customer Relation Officer interview -

  1. Good Communication ski...read more
  2. Technical anal...read more

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IIFL SAMASTA Customer Relation Officer Interview Process

based on 2 interviews

Interview experience

2.5
  
Poor
View more

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IIFL SAMASTA Customer Relation Officer Salary
based on 51 salaries
₹1 L/yr - ₹2.4 L/yr
36% less than the average Customer Relation Officer Salary in India
View more details

IIFL SAMASTA Customer Relation Officer Reviews and Ratings

based on 17 reviews

3.8/5

Rating in categories

4.0

Skill development

3.9

Work-life balance

3.9

Salary

3.8

Job security

4.0

Company culture

3.9

Promotions

3.8

Work satisfaction

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