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Annapurna Finance Customer Relationship Officer Interview Questions and Answers

Updated 13 Nov 2024

Annapurna Finance Customer Relationship Officer Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell something about yourself , your name, age, which location you belong,educational qualifications, etc...
  • Q2. Your knowledge about work, your long-term goals, how to manage your various types of customers, or marketing types some questions etc...
  • Ans. 

    I have a strong knowledge of customer relationship management, long-term goals, and various marketing types.

    • I have experience in managing different types of customers by understanding their needs and providing personalized solutions.

    • I am skilled in developing long-term relationships with customers by maintaining regular communication and addressing any concerns promptly.

    • I have a good understanding of various marketing ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - 1. Face confidentially
2.Answer all questions
3. Know about your job role
4. Dedicate your job
5. Best of luck 👍 go ahead 🙂

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Nov 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. Person discussion and loan knowledge
  • Ans. 

    Sir/mam good morning an good evening my self is Ramesh Kumar yadav form sakti chhttishgarh my qualifications graduation Bsc science and PGDCA ITI electrician B.Lib .M.Lib gold loan vehicle loan group loan disbursement and recovery knowledge

  • Answered Anonymously
  • Q2. Company workingk knowledge
  • Ans. 

    Working experience working knowledge loan disbursement loan recovery group loan disbursement.gold loan disbursement.MFI loan

  • Answered Anonymously
  • Q3. Qualification study
  • Q4. Filed knowledge
  • Q5. Current annual CTC company
  • Ans. 

    My current annual CTC at my previous company was $50,000.

    • My current annual CTC at my previous company was $50,000

    • I received a salary of $4,166 per month

    • I also received bonuses and benefits totaling $10,000 per year

  • Answered by AI
Round 1 - Aptitude Test 
Round 2 - One-on-one 

(1 Question)

  • Q1. Tell me your past experience

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview is pretty easy. Just be confident
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Jan 2023. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. Introduction and knowledge about auditing
  • Q2. And why you join satin
  • Q3. What's your expected salary

Interview Preparation Tips

Interview preparation tips for other job seekers - good communication and confidance
what's knowledge about company and auditing

I applied via Recruitment Consultant and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire 

9 Questions

  • Q1. How many experience of loan
  • Q2. Can you did it the home loan job
  • Q3. Where you are going for business
  • Q4. How you convinced the customer
  • Ans. 

    I convinced the customer by understanding their needs and presenting a tailored solution.

    • Conducted thorough research on the customer's industry and pain points

    • Listened actively to the customer's concerns and requirements

    • Presented a customized solution that addressed their specific needs

    • Provided clear and concise explanations of the benefits of our solution

    • Followed up regularly to ensure customer satisfaction

  • Answered by AI
  • Q5. However plan you business sourcing
  • Ans. 

    Our business sourcing plan involves identifying potential partners, conducting market research, and building relationships through networking.

    • Identify potential partners through market research

    • Conduct thorough market research to understand industry trends and competition

    • Build relationships through networking events and industry conferences

    • Utilize online resources such as LinkedIn and industry forums to connect with pot...

  • Answered by AI
  • Q6. How many type of property to finance home loan
  • Ans. 

    There are several types of properties that can be financed through home loans.

    • Types of properties include single-family homes, condos, townhouses, and multi-unit properties.

    • Properties can be new construction or existing homes.

    • Financing options may vary depending on the type of property and its location.

    • Borrowers may also be able to finance vacation homes or investment properties.

    • Lenders may have specific requirements f...

  • Answered by AI
  • Q7. Defination of foir
  • Ans. 

    FOIR stands for Fixed Obligation to Income Ratio, which is a measure of a borrower's ability to repay a loan.

    • FOIR is calculated by dividing the borrower's fixed obligations (such as loan EMIs, rent, etc.) by their monthly income.

    • It is used by lenders to determine the borrower's creditworthiness and ability to repay the loan.

    • A FOIR of less than 50% is considered good, while a FOIR of more than 60% is considered risky.

    • Fo...

  • Answered by AI
  • Q8. Defination of ltv
  • Ans. 

    LTV stands for Lifetime Value, which is the total revenue a customer is expected to generate over their lifetime.

    • LTV is a metric used to determine the value of a customer to a business.

    • It takes into account the revenue generated by a customer over their entire relationship with the business.

    • LTV is calculated by multiplying the average value of a sale by the number of repeat transactions and the average retention time o...

  • Answered by AI
  • Q9. About Clss & pmay

Interview Preparation Tips

Interview preparation tips for other job seekers - Ne confident & shre your overall experience with integrity

I applied via Referral and was interviewed before Dec 2020. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. Self declaration
  • Q2. If experience what your job role
  • Q3. What you know about Equitas Bank
  • Ans. 

    Equitas Small Finance Bank is a new-age bank that offers a range of financial products and services to customers.

    • Equitas Bank was founded in 2007 as a microfinance institution and later converted into a small finance bank in 2016

    • It offers a range of banking products and services including savings accounts, current accounts, fixed deposits, loans, and insurance

    • The bank has a strong presence in South India and has over 8...

  • Answered by AI
  • Q4. How you will achive your target
  • Ans. 

    I will achieve my target by implementing a strategic plan, building strong relationships, and continuously evaluating and adjusting my approach.

    • Developing a strategic plan that outlines specific goals, objectives, and action steps.

    • Building strong relationships with potential clients, partners, and stakeholders.

    • Continuously evaluating and adjusting my approach based on market trends, customer feedback, and performance m...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview is very professional

I applied via Walk-in and was interviewed before May 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Asked Simple questions for work type and work operate

Round 3 - HR 

(2 Questions)

  • Q1. Joining formalities completing with employee and complete paper work Total work experience Nature of employees
  • Q2. Total work experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Well maintained company for any new joinee for career

I applied via Recruitment Consultant and was interviewed in Feb 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. It's a hard profile job can you do this.

Interview Preparation Tips

Interview preparation tips for other job seekers - It's a simple interview, two round
First is Branch and second is face to HR.

I applied via Referral and was interviewed before Aug 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Normal routine Questions about introduction and work experience not any perticular it's Very Very easy to crack .

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be relex no need to panic about interview

Interview Questionnaire 

1 Question

  • Q1. About yourself.......

Annapurna Finance Interview FAQs

How many rounds are there in Annapurna Finance Customer Relationship Officer interview?
Annapurna Finance interview process usually has 1 rounds. The most common rounds in the Annapurna Finance interview process are One-on-one Round.
How to prepare for Annapurna Finance Customer Relationship Officer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Annapurna Finance. The most common topics and skills that interviewers at Annapurna Finance expect are Business Loan, Marketing and Sales.

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Annapurna Finance Customer Relationship Officer Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

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Annapurna Finance Customer Relationship Officer Salary
based on 6 salaries
₹1.6 L/yr - ₹2.8 L/yr
29% less than the average Customer Relationship Officer Salary in India
View more details

Annapurna Finance Customer Relationship Officer Reviews and Ratings

based on 5 reviews

3.5/5

Rating in categories

2.6

Skill development

2.6

Work-life balance

3.2

Salary

2.7

Job security

3.2

Company culture

3.1

Promotions

2.8

Work satisfaction

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