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Groupon Customer Service Representative Interview Questions and Answers for Experienced

Updated 1 May 2024

Groupon Customer Service Representative Interview Experiences for Experienced

2 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral

Round 1 - Group Discussion 

Just asked to talk about Global Warming

Round 2 - Aptitude Test 

It's just to check our English knowledge.

Round 3 - HR 

(1 Question)

  • Q1. It's so smooth, not asked many questions.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Feb 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Is online shopping good or bad?

Round 3 - Versant test 

(1 Question)

  • Q1. English language test, typing speed test and email drafting rest
Round 4 - HR 

(1 Question)

  • Q1. Introducing ourselves and common questions related to the details which we provided in our resume

Interview Preparation Tips

Interview preparation tips for other job seekers - Their main focus was to test our communication skill in English.

Customer Service Representative Interview Questions Asked at Other Companies for Experienced

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Q1. What is a bpo, what do you know about bpo, could you please expla ... read more
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Q2. What will you do when you don't find any solution to the customer ... read more
asked in EOSGlobe
Q3. What is market capitalisation.?
Q4. How you convinced your customer on ph call.
Q5. What are banking products?

Interview questions from similar companies

Interview Questionnaire 

2 Questions

  • Q1. What is your expected salary??
  • Q2. My expected salary lies around the experience and current market value .

I applied via Walk-in and was interviewed before Feb 2020. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. There are many questions which has been asked from me while giving interview in zomato as customer care executive. Some of them are :- Q1 This question will asked by any organization which is tell me abou...
  • Q2. Q2 They will give you one page and one topic then you have to write on that topic arount 150 Words to check your typing skills. Q3 Then you have to do typing test the minimum typing speed should be 30...

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview is long but it very easy . Main thing is mocktest learn all the things in training and then you can join the company easily.

I applied via Approached by Company and was interviewed before Jun 2021. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. How and how far is our company growing

Interview Preparation Tips

Interview preparation tips for other job seekers - Hard working and good communication skills
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. Any questions interview job
  • Q2. Hindi language interview
  • Q3. Hindi questions job and full time
  • Q4. Hindi questions interview

Interview Preparation Tips

Interview preparation tips for other job seekers - Hindi questions job and any questions interview Hindi language

I applied via Job Fair and was interviewed before Mar 2021. There was 1 interview round.

Round 1 - HR 

(5 Questions)

  • Q1. Share details of your previous job.
  • Q2. What is your family background?
  • Q3. What are your strengths and weaknesses?
  • Q4. Tell me about yourself.
  • Q5. What are your salary expectations?

Interview Preparation Tips

Interview preparation tips for other job seekers - To be honest power is the state of mind

I applied via Recruitment Consultant and was interviewed in Aug 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Tellme about yourself and How long you will stay if we hire you??

Interview Preparation Tips

Interview preparation tips for other job seekers - They look for genuine reason and how confident we are.nothing much complicated.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed in Apr 2024. There were 4 interview rounds.

Round 1 - Case Study 

Ethics real life topic discuss

Round 2 - Group Discussion 

About My Life What's going on in my life and who?

Round 3 - Why do I need a job and why am I 

(3 Questions)

  • Q1. You are currently a student and why do you want a job?
  • Ans. I am a student and have some need. If something is personal, then because of the reason I want a job and not to depend on career and parents.
  • Answered Anonymously
  • Q2. Why do you want to join this company?
  • Ans. I don't have any option. I have tried many companies, I have applied at many places, so I am applying here too. Who knows, I may get a positive response?
  • Answered Anonymously
  • Q3. What did you do in your education?
  • Ans. In my education I have a B.A degree and am currently undergoing master running.
  • Answered Anonymously
Round 4 - Case Study 

Real Life Experience: If you are in service, then how will you make the people happy and how will you solve any problem?

Interview Preparation Tips

Topics to prepare for Myntra Customer Service Executive interview:
  • Creativity
  • Beuty
  • Computer Skills
  • Editing
  • Vlog
  • knowledge fusion
  • Product Management
  • Customer Service
  • Hoby
Interview preparation tips for other job seekers - Good
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Why you want to join?
  • Q2. Intoduce yourself

Groupon Interview FAQs

How many rounds are there in Groupon Customer Service Representative interview for experienced candidates?
Groupon interview process for experienced candidates usually has 3-4 rounds. The most common rounds in the Groupon interview process for experienced candidates are Group Discussion, HR and Resume Shortlist.
How to prepare for Groupon Customer Service Representative interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Groupon. The most common topics and skills that interviewers at Groupon expect are Customer Service, Communication Skills, Email Support, Customer Experience and Non Voice Process.
What are the top questions asked in Groupon Customer Service Representative interview for experienced candidates?

Some of the top questions asked at the Groupon Customer Service Representative interview for experienced candidates -

  1. This is with the Human Resource Person and it is about night shift and other st...read more
  2. English language test, typing speed test and email drafting r...read more
  3. It's so smooth, not asked many questio...read more

Tell us how to improve this page.

Groupon Customer Service Representative Interview Process for Experienced

based on 2 interviews

Interview experience

4.5
  
Good
View more

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Groupon Customer Service Representative Salary
based on 233 salaries
₹2.5 L/yr - ₹5.6 L/yr
24% more than the average Customer Service Representative Salary in India
View more details

Groupon Customer Service Representative Reviews and Ratings

based on 44 reviews

3.0/5

Rating in categories

2.7

Skill development

3.2

Work-life balance

3.7

Salary

2.7

Job security

3.2

Company culture

2.6

Promotions

2.9

Work satisfaction

Explore 44 Reviews and Ratings
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