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Groupon Customer Service Representative Interview Questions and Answers
Groupon Customer Service Representative Interview Experiences
4 interviews found
Selected
I applied via Referral
Just asked to talk about Global Warming
It's just to check our English knowledge.
(1 Question)
- Q1. It's so smooth, not asked many questions.
Selected
I applied via Naukri.com and was interviewed in Feb 2023. There were 4 interview rounds.
Is online shopping good or bad?
(1 Question)
- Q1. English language test, typing speed test and email drafting rest
(1 Question)
- Q1. Introducing ourselves and common questions related to the details which we provided in our resume
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Aug 2021. There were 4 interview rounds.
Interview Questionnaire
2 Questions
- Q1. 1. Explain your self
- Ans.
I am a dedicated and empathetic customer service representative with excellent communication skills.
I have a strong background in customer service, having worked in the industry for 5 years.
I am skilled in handling customer inquiries, complaints, and providing solutions.
I am a good listener and can effectively communicate with customers to understand their needs and concerns.
I am patient and remain calm in challenging ...
- Q2. Be confident
Interview Preparation Tips
I applied via Naukri.com and was interviewed before Jun 2021. There were 3 interview rounds.
Focus on the topic, be energetic and speak out your point without interfering others' points.
(1 Question)
- Q1. Tell me about yourself?
- Ans.
I am a dedicated and experienced Customer Service Representative with a passion for helping others.
I have over 5 years of experience in customer service roles, where I have honed my communication and problem-solving skills.
I am skilled in handling customer inquiries, resolving complaints, and providing exceptional service.
I am adept at using various customer service software and tools, ensuring efficient and accurate a...
(1 Question)
- Q1. This is with the Human Resource Person and it is about night shift and other stuffs.
Interview Preparation Tips
Groupon interview questions for designations
Interview questions from similar companies
Customer Service Representative Interview Questions & Answers
Zomato
Anonymous
posted on 19 Feb 2021
Interview Questionnaire
2 Questions
- Q1. What is your expected salary??
- Q2. My expected salary lies around the experience and current market value .
I applied via Approached by Company and was interviewed before Jun 2021. There was 1 interview round.
(1 Question)
- Q1. How and how far is our company growing
Interview Preparation Tips
I applied via Walk-in and was interviewed before Feb 2020. There were 5 interview rounds.
Interview Questionnaire
2 Questions
- Q1. There are many questions which has been asked from me while giving interview in zomato as customer care executive. Some of them are :- Q1 This question will asked by any organization which is tell me abou...
- Q2. Q2 They will give you one page and one topic then you have to write on that topic arount 150 Words to check your typing skills. Q3 Then you have to do typing test the minimum typing speed should be 30...
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Jul 2021. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. Tell me about yourself.
- Q2. Why Customer service?
- Ans.
Customer service allows me to help and support customers, ensuring their satisfaction and building strong relationships.
I enjoy interacting with people and solving their problems.
Customer service allows me to use my communication and problem-solving skills.
I find fulfillment in providing excellent service and exceeding customer expectations.
Building strong relationships with customers leads to loyalty and repeat busine...
Interview Preparation Tips
I applied via Recruitment Consulltant and was interviewed in Nov 2021. There were 2 interview rounds.
Firstly i got call from random number, as you guys get also .
She is Niti Mam HR and we do the conversation. It goes well.
Second and Third Round Taken by Manager and Associates Team Member.
They Give me the task, and i have to perform according to the situation.
The interview goes very well and Easy and They all are good,
One thing more is that they give you the full time to speak and they here you and very supportive,
As I say for the last time.........
Now I'm On the way where i have to reach.
Thanks
(1 Question)
- Q1. Give you Introduction
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed before Apr 2023. There were 3 interview rounds.
Some general queries, mathematical and analyticals. multiple choice. 15mins
(1 Question)
- Q1. Typing speed should be atleast 25wpm
(1 Question)
- Q1. Usual previous job questions and how long you can stay
Interview Preparation Tips
Groupon Interview FAQs
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Groupon Customer Service Representative Interview Process
based on 5 interviews
Interview experience
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Groupon Customer Service Representative Reviews and Ratings
based on 44 reviews
Rating in categories
|
Customer Service Representative
233
salaries
|  ₹2.5 L/yr - ₹5.6 L/yr |
|
Customer Service Executive
120
salaries
| ₹2.5 L/yr - ₹4.5 L/yr |
|
Customer Support Executive
77
salaries
| ₹2.4 L/yr - ₹4.8 L/yr |
|
Customer Support Representative
73
salaries
| ₹2.6 L/yr - ₹4.5 L/yr |
|
Senior Customer Service Representative
71
salaries
| ₹3.2 L/yr - ₹6 L/yr |
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