7 Groupon Customer Service Representative Interview Questions & Answers | Complete Prep Guide 2025

Groupon Customer Service Representative Interview Experiences

4 interviews found

Customer Service Representative Interview Questions & Answers

Anonymous

posted on 1 May 2024

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Referral

Customer Service Representative Interview Questions & Answers

Anonymous

posted on 2 Mar 2023

Interview experience

Good

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Naukri.com and was interviewed in Feb 2023. There were 4 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Their main focus was to test our communication skill in English.

Customer Service Representative Interview Questions & Answers

Anonymous

posted on 4 Sep 2021

I applied via Naukri.com and was interviewed in Aug 2021. There were 4 interview rounds.

Interview Questionnaire

2 Questions

Q1. 1. Explain your self

Ans.

I am a dedicated and empathetic customer service representative with excellent communication skills.

I have a strong background in customer service, having worked in the industry for 5 years.
I am skilled in handling customer inquiries, complaints, and providing solutions.
I am a good listener and can effectively communicate with customers to understand their needs and concerns.
I am patient and remain calm in challenging ...

Answered by AI

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Q2. Be confident

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and say what you know. Don't show yourself as biased or judjy.

Customer Service Representative Interview Questions & Answers

Anonymous

posted on 21 Jun 2022

I applied via Naukri.com and was interviewed before Jun 2021. There were 3 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and bold. You can do it!

Top trending discussions

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Interview Tips & Stories

5d (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours... read more

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Interview questions from similar companies

Customer Service Representative Interview Questions & Answers

Zomato

Anonymous

posted on 19 Feb 2021

Interview Questionnaire

2 Questions

Q1. What is your expected salary??

Add your answer

Q2. My expected salary lies around the experience and current market value .

Add your answer

Customer Support Executive Interview Questions & Answers

Udaan

Anonymous

posted on 5 Feb 2021

I applied via Recruitment Consultant and was interviewed in Aug 2020. There were 3 interview rounds.

Interview Questionnaire

1 Question

Q1. Tellme about yourself and How long you will stay if we hire you??

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - They look for genuine reason and how confident we are.nothing much complicated.

Customer Service Executive Interview Questions & Answers

Zomato

Anonymous

posted on 3 Feb 2021

I applied via Walk-in and was interviewed before Feb 2020. There were 5 interview rounds.

Interview Questionnaire

2 Questions

Q1. There are many questions which has been asked from me while giving interview in zomato as customer care executive. Some of them are :- Q1 This question will asked by any organization which is tell me abou...

Add your answer

Q2. Q2 They will give you one page and one topic then you have to write on that topic arount 150 Words to check your typing skills. Q3 Then you have to do typing test the minimum typing speed should be 30...

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview is long but it very easy . Main thing is mocktest learn all the things in training and then you can join the company easily.

Customer Support Executive Interview Questions & Answers

Myntra

Anonymous

posted on 9 Feb 2023

Interview experience

Good

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Recruitment Consulltant and was interviewed in Aug 2022. There were 2 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident about your self don't be nervous don't explain in detail about your self just share important things which describes you your work

Customer Support Executive Interview Questions & Answers

Myntra

Anonymous

posted on 7 Oct 2024

Interview experience

Excellent

Difficulty level

Process Duration

Result

Customer Service Executive Interview Questions & Answers

Zomato

Anonymous

posted on 6 Jan 2023

Interview experience

Good

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Naukri.com and was interviewed before Jan 2022. There were 2 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be yourself, be honest, prepare the basic questions, work on your English and Hindi and other communication skills. Don't stutter or make speakos in speaking and typos in typing. Calm your nerves. The interviewers are just as human as you.

Groupon Interview FAQs

How many rounds are there in Groupon Customer Service Representative interview?

Groupon interview process usually has 3-4 rounds. The most common rounds in the Groupon interview process are Group Discussion, One-on-one Round and HR.

How to prepare for Groupon Customer Service Representative interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Groupon. The most common topics and skills that interviewers at Groupon expect are Customer Service, Communication Skills, Email Support, Customer Experience and Non Voice Process.

What are the top questions asked in Groupon Customer Service Representative interview?

Some of the top questions asked at the Groupon Customer Service Representative interview -

This is with the Human Resource Person and it is about night shift and other st...read more
English language test, typing speed test and email drafting r...read more
It's so smooth, not asked many questio...read more

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Groupon Customer Service Representative Salary

based on 233 salaries

₹2 L/yr - ₹5.2 L/yr

25% more than the average Customer Service Representative Salary in India

View more details

Groupon Salaries in India

Customer Service Representative 233 salaries	₹2 L/yr - ₹5.2 L/yr
Customer Service Executive 122 salaries	₹2.3 L/yr - ₹4.5 L/yr
Customer Support Representative 82 salaries	₹2.5 L/yr - ₹4.5 L/yr
Customer Support Executive 78 salaries	₹2.4 L/yr - ₹4.8 L/yr
Senior Customer Service Representative 71 salaries	₹3.2 L/yr - ₹6 L/yr