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Groupon CSR Executive Interview Questions and Answers
Groupon CSR Executive Interview Experiences
3 interviews found
Kiran Kumar M
Versant minimum scorre 68
(1 Question)
- Q1. Be positive , have know how abortt company
(1 Question)
- Q1. About ouselves and vcompany
Selected
I applied via Company Website and was interviewed before May 2023. There were 2 interview rounds.
Well prepared and related topics suggested
(3 Questions)
- Q1. Customer experience related
- Q2. How to handle angry customers
- Ans.
Listen to their concerns, empathize with them, offer solutions, and follow up to ensure satisfaction.
Listen actively to understand their issue
Empathize with their frustration and apologize for any inconvenience
Offer solutions or alternatives to resolve the problem
Follow up with the customer to ensure their satisfaction
- Q3. Why customer service industry
- Ans.
I am passionate about helping people and enjoy resolving issues to ensure customer satisfaction.
I have strong communication and problem-solving skills
I thrive in fast-paced environments and enjoy interacting with diverse groups of people
I find fulfillment in making a positive impact on customers' experiences
I believe in the importance of building strong relationships with customers to foster loyalty
Selected
I applied via Naukri.com and was interviewed before Feb 2023. There were 3 interview rounds.
Discus on one topic for 5 mins and able to talk in huge crowd
English writing and reading test listening skill
(1 Question)
- Q1. One to one with manager
Top trending discussions
Interview questions from similar companies
I applied via Recruitment Consulltant and was interviewed in Sep 2021. There were 2 interview rounds.
Online vs offline payments
(1 Question)
- Q1. Logical questions and aptitude
Interview Preparation Tips
I applied via Company Website and was interviewed in Jun 2024. There were 2 interview rounds.
Group discussion, or GD, is used by companies, universities, and other organizations to evaluate a candidate’s soft skills. The GD evaluates a candidate’s skills, such as interaction, time management, authoritativeness, critical thinking, intuition, listening skills, etc.
(7 Questions)
- Q1. What scripting language do you know?
- Ans.
I am proficient in JavaScript, Python, and Ruby scripting languages.
JavaScript is commonly used for web development and can be used for both client-side and server-side scripting.
Python is known for its simplicity and readability, making it a popular choice for scripting and automation tasks.
Ruby is often used for web development and automation, with a focus on developer productivity.
- Q2. What tools have you used to manage a remote team?
- Ans.
I have used tools like Slack, Zoom, Trello, and Google Docs to manage a remote team effectively.
Slack for communication and quick updates
Zoom for virtual meetings and video calls
Trello for task management and tracking progress
Google Docs for collaborative document editing
- Q3. What programming languages do you know?
- Ans.
I am proficient in Java, Python, and SQL.
Java
Python
SQL
- Q4. What is your strengths ?
- Q5. How did you get this interview?
- Ans.
I applied online through the company's website and was contacted for an interview.
Applied online through company's website
Received a call/email for interview
Submitted resume and cover letter
- Q6. When was this interview?
- Q7. How difficult was the interview?
Interview Preparation Tips
- Your carrer goal
Business Development Executive Interview Questions & Answers
Facebook
Anonymous
posted on 9 Jul 2024
Selected
I applied via Company Website and was interviewed in Jun 2024. There was 1 interview round.
(2 Questions)
- Q1. What you have technical improvement in codes?
- Ans.
I have implemented various technical improvements in codes to enhance performance and functionality.
Implemented caching mechanisms to reduce load times
Optimized database queries for faster retrieval of data
Introduced error handling techniques to improve code reliability
Utilized design patterns to make the codebase more maintainable
Refactored legacy code to adhere to best practices
- Q2. What is your excitment about fresh job?
Interview Preparation Tips
Selected
I was interviewed in Mar 2024.
I have met good experience
(5 Questions)
- Q1. What is your qualification?
- Ans. I am M.A ,B.Ed
- Q2. How many years you have teaching experience?
- Ans. 24 years teaching experience.
- Q3. Do you want job?
- Q4. Where do you live?
- Q5. When will join your job?
- Ans. İmmediatiely
Interview Preparation Tips
I applied via Walk-in and was interviewed before Jun 2019. There were 4 interview rounds.
Interview Questionnaire
8 Questions
- Q1. How many years of experience
- Q2. What are you studying
- Q3. What is Fmcg Fast moving Consumer goods
- Ans.
FMCG stands for Fast Moving Consumer Goods. These are products that are sold quickly at relatively low cost and are consumed on a daily basis.
FMCG refers to a wide range of frequently purchased consumer products such as food, beverages, toiletries, and household goods.
These products have a short shelf life and are typically sold in large quantities.
FMCG companies focus on mass production, distribution, and marketing to...
- Q4. What is Fmcg What is food items
- Ans.
FMCG stands for Fast Moving Consumer Goods. It refers to products that are sold quickly and at a relatively low cost.
FMCG includes items like packaged food, beverages, toiletries, cleaning products, and over-the-counter drugs.
These products have a short shelf life and are consumed frequently by consumers.
FMCG companies often rely on extensive distribution networks and aggressive marketing strategies to reach a wide cus...
- Q5. How do you pich in market
- Ans.
To pitch in the market, you need to clearly communicate your product or service's unique value proposition and target the right audience.
Identify your target market and understand their needs and pain points
Craft a compelling and concise elevator pitch that highlights the benefits and differentiation of your product or service
Leverage various marketing channels such as social media, email marketing, and content marketi...
- Q6. How to Convience customer
- Ans.
To convince customers, understand their needs, build trust, provide value, and offer solutions.
Listen actively to understand customer needs and pain points.
Build trust by demonstrating expertise, credibility, and reliability.
Highlight the value and benefits of your product or service.
Offer tailored solutions that address specific customer challenges.
Provide social proof through testimonials, case studies, or success st...
- Q7. Will give offer letter
- Q8. No More questions no more interview
Selected
I applied via Approached by Company and was interviewed before Jan 2024. There was 1 interview round.
(5 Questions)
- Q1. Previous organisations experience
- Ans.
I have over 10 years of experience in operations management, with a focus on streamlining processes and improving efficiency.
Implemented lean manufacturing principles to reduce production costs by 15%
Led a team in restructuring supply chain logistics, resulting in a 20% decrease in lead times
Developed and implemented KPIs to track operational performance and drive continuous improvement
- Q2. Salary expectations
- Q3. Self introduction
- Q4. Education and previous kanowledge
- Q5. Salary expansions
Interview Preparation Tips
Royal Rajput
Selected
I applied via Referral and was interviewed before Aug 2023. There were 2 interview rounds.
(2 Questions)
- Q1. Self introduction
- Q2. Work experience
(3 Questions)
- Q1. Self introduction
- Q2. About work experience
- Q3. Cumunications skills
Interview Preparation Tips
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Groupon CSR Executive Interview Process
based on 3 interviews
Interview experience
Interview Questions from Similar Companies
Groupon CSR Executive Reviews and Ratings
based on 5 reviews
Rating in categories
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|
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