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Groupon CSR Executive Interview Questions and Answers

Updated 19 May 2024

Groupon CSR Executive Interview Experiences

3 interviews found

CSR Executive Interview Questions & Answers

user image Kiran Kumar M

posted on 23 Mar 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Versant minimum scorre 68

Round 2 - One-on-one 

(1 Question)

  • Q1. Be positive , have know how abortt company
Round 3 - HR 

(1 Question)

  • Q1. About ouselves and vcompany

CSR Executive Interview Questions & Answers

user image Anonymous

posted on 19 May 2024

Interview experience
3
Average
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before May 2023. There were 2 interview rounds.

Round 1 - Group Discussion 

Well prepared and related topics suggested

Round 2 - One-on-one 

(3 Questions)

  • Q1. Customer experience related
  • Q2. How to handle angry customers
  • Ans. 

    Listen to their concerns, empathize with them, offer solutions, and follow up to ensure satisfaction.

    • Listen actively to understand their issue

    • Empathize with their frustration and apologize for any inconvenience

    • Offer solutions or alternatives to resolve the problem

    • Follow up with the customer to ensure their satisfaction

  • Answered by AI
  • Q3. Why customer service industry
  • Ans. 

    I am passionate about helping people and enjoy resolving issues to ensure customer satisfaction.

    • I have strong communication and problem-solving skills

    • I thrive in fast-paced environments and enjoy interacting with diverse groups of people

    • I find fulfillment in making a positive impact on customers' experiences

    • I believe in the importance of building strong relationships with customers to foster loyalty

  • Answered by AI

CSR Executive Interview Questions Asked at Other Companies

Q1. Do you have you lr own vehicle? We dont provide petrol expenses a ... read more
asked in PayPal
Q2. What you do if the customer is not happy for genivan cause?
asked in IntouchCX
Q3. Email writing on a situation raised by a player during playing a ... read more
Q4. Are you cappavke of talking in english with customers
Q5. Why ou came for Non-IT whetehr you're came from IT background (in ... read more
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Feb 2023. There were 3 interview rounds.

Round 1 - Group Discussion 

Discus on one topic for 5 mins and able to talk in huge crowd

Round 2 - Aptitude Test 

English writing and reading test listening skill

Round 3 - One-on-one 

(1 Question)

  • Q1. One to one with manager

Interview questions from similar companies

I applied via Recruitment Consulltant and was interviewed in Sep 2021. There were 2 interview rounds.

Round 1 - Group Discussion 

Online vs offline payments

Round 2 - One-on-one 

(1 Question)

  • Q1. Logical questions and aptitude

Interview Preparation Tips

Interview preparation tips for other job seekers - Be focused and prepare well for the interview.
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
No response

I applied via Monster and was interviewed in Dec 2024. There were 4 interview rounds.

Round 1 - HR 

(4 Questions)

  • Q1. Self introduction
  • Ans. 

    My self ruksar born and bought up in Bangalore

  • Answered Anonymously
  • Q2. Self introduction
  • Ans. 

    Myself Rukhsar born and water in Bangalore

  • Answered Anonymously
  • Q3. Personal details
  • Ans. 

    I have completed my degree

  • Answered Anonymously
  • Q4. Personal details
  • Ans. 

    I have completed my PU

  • Answered Anonymously
Round 2 - HR 

(3 Questions)

  • Q1. Education family background
  • Ans. 

    My mother name Sajida she house wife' My father name sarvar his atou driver and I hv Inder brother

  • Answered Anonymously
  • Q2. Education family background
  • Ans. 

    My father name sir sarvar pasha he is auto driver my mother name Sajida she is housewife I have one brother

  • Answered Anonymously
  • Q3. Personal information
Round 3 - One-on-one 

(2 Questions)

  • Q1. Story reading and writing
  • Q2. Graping information
Round 4 - Technical 

(2 Questions)

  • Q1. Code Speed type
  • Ans. 

    Code Speed type question

    • Understand the requirements of the code speed type

    • Analyze the code and identify any errors or inefficiencies

    • Optimize the code for faster execution

    • Test the code to ensure it meets the speed requirements

  • Answered by AI
  • Q2. Having good attitude

Interview Preparation Tips

Interview preparation tips for other job seekers - Good knowledge, spreading knowledge
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Jun 2024. There were 2 interview rounds.

Round 1 - Group Discussion 

Group discussion, or GD, is used by companies, universities, and other organizations to evaluate a candidate’s soft skills. The GD evaluates a candidate’s skills, such as interaction, time management, authoritativeness, critical thinking, intuition, listening skills, etc.

Round 2 - Technical 

(7 Questions)

  • Q1. What scripting language do you know?
  • Ans. 

    I am proficient in JavaScript, Python, and Ruby scripting languages.

    • JavaScript is commonly used for web development and can be used for both client-side and server-side scripting.

    • Python is known for its simplicity and readability, making it a popular choice for scripting and automation tasks.

    • Ruby is often used for web development and automation, with a focus on developer productivity.

  • Answered by AI
  • Q2. What tools have you used to manage a remote team?
  • Ans. 

    I have used tools like Slack, Zoom, Trello, and Google Docs to manage a remote team effectively.

    • Slack for communication and quick updates

    • Zoom for virtual meetings and video calls

    • Trello for task management and tracking progress

    • Google Docs for collaborative document editing

  • Answered by AI
  • Q3. What programming languages do you know?
  • Ans. 

    I am proficient in Java, Python, and SQL.

    • Java

    • Python

    • SQL

  • Answered by AI
  • Q4. What is your strengths ?
  • Q5. How did you get this interview?
  • Q6. When was this interview?
  • Q7. How difficult was the interview?

Interview Preparation Tips

Topics to prepare for Myntra Customer Care Executive interview:
  • Your carrer goal
Interview preparation tips for other job seekers - We have enable a hybrid work model,which provides mobility support to employees coming to the office Asa well as flexi work options to these who want to work from home.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Simply question test

Round 2 - HR 

(1 Question)

  • Q1. Describe your self
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Apr 2024.

Round 1 - One-on-one 

(1 Question)

  • Q1. How will you handle customer query
  • Ans. 

    I will handle customer queries by actively listening, empathizing, providing solutions, and following up to ensure satisfaction.

    • Listen actively to understand the customer's query

    • Empathize with the customer's situation and show understanding

    • Provide clear and accurate solutions or information

    • Follow up with the customer to ensure their satisfaction

    • Maintain a positive and professional attitude throughout the interaction

  • Answered by AI
Round 2 - HR 

(1 Question)

  • Q1. Discussion on Salary

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident while answering to the interviewer
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Mar 2024.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your self
  • Ans. Hi sir good morning my name is srinath K R S/O Ramakrishna Kyasagere Village shidlaghatta talluk chikkballapur district. I am totally experiance 8 years *Amazon seller service Pvt Ltd Picking and packing, recieving, ICQA , inbound and outbound caicolcount,problem solved *Ninjacart Pvt LTD Inward recieving GRN batching, vehicle arrival, vehicle dispatch, dump, "B" grade sku, ontime GRN, ontime dispatch, *Scooty logist...
  • Answered Anonymously
  • Q2. Company experience
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Why do you want this job?
Round 2 - HR 

(1 Question)

  • Q1. Why is your long term goal ?
Round 3 - HR 

(1 Question)

  • Q1. Tell me something about yourself?

Groupon Interview FAQs

How many rounds are there in Groupon CSR Executive interview?
Groupon interview process usually has 2-3 rounds. The most common rounds in the Groupon interview process are One-on-one Round, Group Discussion and Aptitude Test.
What are the top questions asked in Groupon CSR Executive interview?

Some of the top questions asked at the Groupon CSR Executive interview -

  1. How to handle angry custom...read more
  2. Why customer service indus...read more
  3. be positive , have know how abortt comp...read more

Tell us how to improve this page.

Groupon CSR Executive Interview Process

based on 3 interviews

Interview experience

3.7
  
Good
View more

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Groupon CSR Executive Salary
based on 9 salaries
₹3.3 L/yr - ₹4.7 L/yr
38% more than the average CSR Executive Salary in India
View more details

Groupon CSR Executive Reviews and Ratings

based on 5 reviews

3.8/5

Rating in categories

3.7

Skill development

3.4

Work-life balance

3.8

Salary

3.9

Job security

4.0

Company culture

3.3

Promotions

3.2

Work satisfaction

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