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Groupon
Comparebased on 362 Reviews
Video summary
Filter reviews by Groupon CSR Executive Reviews
Rating distribution
Category Ratings
Company culture
Job security
Salary
Skill development
Work-life balance
Promotions
Work satisfaction
What employees say about Groupon?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
50% employees reported
Flexible timing
75% employees reported
No travel
100% employees reported
View more detailed insights
Gender based rating
Rated by Women
2 reviews
Rated by Men
2 reviews
Jobseekers also viewed
5 reviews found
CSR Executive in Chennai
Full Time
CSR & Sustainability Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Execellent work place
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
NA nothing to be bad
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
CSR Executive in New Delhi
Full Time
Social & Public Service Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing was good
Dislikes
Nothing at all as valued
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 2 days/week from office
Work days: Alternate Saturday off
Work related travel: This is a desk job.
CSR Executive (working remotely)
Full Time
Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Salary, Allowances, WFH
- Job security - Good
- Company culture - Good
Dislikes
Process, Unwilling to connect managers, Micro managing team.
- Work satisfaction - Poor
- Work-life balance - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
CSR Executive in Bangalore / Bengaluru
Customer Service Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Great work culture and work environment
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Nights shifts predominantly and not getting much paid for this continous night shifts
- Promotions - Poor
Work Details
Work timings: Strict Timings
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CSR Executive
Custom support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work environment
- Salary - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Excellent
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
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Similar Designation Reviews
Customer Service Associate in Bangalore / Bengaluru
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Salary, Benifits, Cafeteria
- Salary - Good
Dislikes
Toxic work culture. They need robots and not humans. Management will never try to understand the problems of employees. Also favorism for chennai site. Banglore site is like their second wife. They will provide 1 day training and you have meet all tge targets from next day. Changing policy everyday.
- Skill development - Bad
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Poor
- Work-life balance - Poor
Customer Service Representative in Bangalore / Bengaluru
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Good
- Promotions - Good
- Company culture - Good
- Work-life balance - Excellent
Dislikes
- Skill development - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Customer Service Executive in Chennai
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work culture
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No job security
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
Customer Service Representative in Chennai
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Overall Rating
Customer Service Representative in Bangalore / Bengaluru
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
- Salary - Good
Dislikes
Targets are set too higy
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Customer Service Representative in Chennai
Full Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I love the work culture
- Company culture - Good
- Work-life balance - Good
Dislikes
There’s no job security and career growth here
- Skill development - Poor
- Job security - Poor
Customer Service Representative in Chennai
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Salary and benefits
- Salary - Good
Dislikes
No work life balance..
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Poor
Customer Service Executive in Bangalore / Bengaluru
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Salary
- Salary - Good
Dislikes
Working culture and targets
- Skill development - Poor
- Job security - Poor
- Promotions - Poor
- Company culture - Poor
Customer Service Representative in Chennai
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Colleagues
Dislikes
No catering services and job security
- Skill development - Poor
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Bad
Customer Support Executive in Chennai
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Dress code
- Salary - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Everything. Toxic people entirely including employee's
- Skill development - Bad
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Bad
Other Groupon Reviews
Customer Support Representative in Chennai
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Salary is the only good thing
- Salary - Good
Dislikes
There’s no Job security, they are laying off the employees just like that. Setting un achievable target to complete if the person doesn’t met the target they fired immediately within a month. Workload heavy.
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Work-life balance - Poor
Work Details
Work policy: 3 days/week from office
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Payroll Analyst in Bangalore / Bengaluru
Full Time
Payroll & Transactions Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
There is worklife balance
- Company culture - Good
- Work-life balance - Excellent
Dislikes
After covid the management decisions are not up to the mark as there was no many job reduction from company in the name of cost effectiveness. Even employee started leaving their job and there where no retention from the management No promotion based on the performance as it goes based on experience.
- Salary - Poor
- Promotions - Poor
Team Lead in Chennai
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good Work culture, top management who are overseas at US frequently visit us to ensure the middle management follow all guidelines as per the main office which is something great. Everyone are treated equally
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
I dint have any negative points to add the days I stayed there with Groupon was one of the glorious moments in my life. I have many times regretted leaving that company.
Work Details
Work policy: Monthly twice or thrice
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Sdet Automation Test Engineer in Bangalore / Bengaluru
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Work-life balance - Excellent
Dislikes
- Job security - Poor
Overall Rating
Merchant Operations Associate in Bangalore / Bengaluru
Full Time
Health Informatics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
Salary, job security, poor management, no basis facilities, shift timings, daily updates
- Salary - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Bad
Work Details
Work policy: 2 days/week from office
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Senior Executive in Bangalore / Bengaluru
Full Time
eCommerce Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Salary and incentives
- Salary - Excellent
- Work-life balance - Good
Dislikes
No skill growth
- Skill development - Poor
- Promotions - Poor
- Work satisfaction - Poor
Work Details
Work policy: 3 days/week from office
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Customer Support Representative in Chennai
Full Time
Business Process Quality Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Salary & worklife balance
- Salary - Good
- Work-life balance - Good
Dislikes
Lay off, not giving enough time for new joinee to learn process & expecting more quality, CSAT scores
- Skill development - Bad
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Poor
Work Details
Work policy: 2 days/week from office
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Senior Customer Service Representative in Bangalore / Bengaluru
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing to like
Dislikes
Current manager is not a good person
- Skill development - Bad
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Poor
Senior Business Intelligent Analyst in Bangalore / Bengaluru
Full Time
Business Intelligence & Analytics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I like
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Salary hike for some department less
Merchant Operations Associate in Bangalore / Bengaluru
Full Time
Business Process Quality Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Home
Dislikes
Food No cab No internet
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
- HQ - Chicago,Illinois, United States
- Internet
- 1k-5k Employees (India)
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Groupon Reviews by Designations
- Groupon Customer Service Representative Reviews
- Groupon Customer Service Executive Reviews
- Groupon Customer Support Executive Reviews
- Groupon Customer Support Representative Reviews
- Groupon Senior Customer Service Representative Reviews
- Groupon Merchant Operations Associate Reviews
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- Groupon Team Lead Reviews
- Groupon Customer Care Executive Reviews
- Groupon Customer Service Associate Reviews
- Groupon Software Development Engineer II Reviews
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AmbitionBox has 5 Groupon reviews submitted by Groupon employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Groupon is the right company for you. 50% of employees reported the workin...g days at Groupon as Rotational Shift. 75% employees reported the work timings at Groupon as Flexible timing. Read more- Home >
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