Upload Button Icon Add office photos
Premium Employer

i

This company page is being actively managed by Myntra Team. If you also belong to the team, you can get access from here

Myntra

Compare button icon Compare button icon Compare

Filter interviews by

Myntra Customer Care Executive Interview Questions and Answers

Updated 9 Jul 2024

Myntra Customer Care Executive Interview Experiences

2 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Jun 2024. There were 2 interview rounds.

Round 1 - Group Discussion 

Group discussion, or GD, is used by companies, universities, and other organizations to evaluate a candidate’s soft skills. The GD evaluates a candidate’s skills, such as interaction, time management, authoritativeness, critical thinking, intuition, listening skills, etc.

Round 2 - Technical 

(7 Questions)

  • Q1. What scripting language do you know?
  • Ans. 

    I am proficient in JavaScript, Python, and Ruby scripting languages.

    • JavaScript is commonly used for web development and can be used for both client-side and server-side scripting.

    • Python is known for its simplicity and readability, making it a popular choice for scripting and automation tasks.

    • Ruby is often used for web development and automation, with a focus on developer productivity.

  • Answered by AI
  • Q2. What tools have you used to manage a remote team?
  • Ans. 

    I have used tools like Slack, Zoom, Trello, and Google Docs to manage a remote team effectively.

    • Slack for communication and quick updates

    • Zoom for virtual meetings and video calls

    • Trello for task management and tracking progress

    • Google Docs for collaborative document editing

  • Answered by AI
  • Q3. What programming languages do you know?
  • Ans. 

    I am proficient in Java, Python, and SQL.

    • Java

    • Python

    • SQL

  • Answered by AI
  • Q4. What is your strengths ?
  • Q5. How did you get this interview?
  • Ans. 

    I applied online through the company's website and was contacted for an interview.

    • Applied online through company's website

    • Received a call/email for interview

    • Submitted resume and cover letter

  • Answered by AI
  • Q6. When was this interview?
  • Q7. How difficult was the interview?

Interview Preparation Tips

Topics to prepare for Myntra Customer Care Executive interview:
  • Your carrer goal
Interview preparation tips for other job seekers - We have enable a hybrid work model,which provides mobility support to employees coming to the office Asa well as flexi work options to these who want to work from home.
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. What are your salary expectations?
  • Ans. 

    I expect a competitive salary based on my experience and skills.

    • I have researched the average salary range for Customer Care Executives in the industry.

    • I have considered my qualifications, experience, and the responsibilities of the role.

    • I am open to negotiation and willing to discuss the salary package.

    • I value fair compensation for my contributions to the company.

    • I am looking for a salary that reflects my expertise an

  • Answered by AI
  • Q2. What is your family background?
  • Ans. 

    My family background is diverse and supportive, with members from different professions and backgrounds.

    • My parents are both teachers, and they have instilled in me a love for learning and helping others.

    • My older sister is a doctor, and her dedication to patient care has inspired me to pursue a career in customer care.

    • My uncle is an entrepreneur, and his business acumen has taught me the importance of problem-solving an...

  • Answered by AI
  • Q3. Share details of your previous job.
  • Ans. 

    I worked as a Customer Care Executive at XYZ Company.

    • Handled customer inquiries and resolved complaints

    • Provided product information and assistance to customers

    • Maintained customer records and updated databases

    • Collaborated with other departments to resolve customer issues

    • Achieved high customer satisfaction ratings

    • Received positive feedback from customers for excellent service

  • Answered by AI
  • Q4. Why are you looking for a change?
  • Ans. 

    Seeking new opportunities for personal and professional growth.

    • Looking for a change to expand my skill set and knowledge.

    • Seeking a new challenge and opportunity to learn and develop.

    • Interested in exploring different industries and gaining diverse experience.

    • Want to work in a company that aligns with my values and goals.

    • Desire for career advancement and increased responsibilities.

    • Seeking a better work-life balance or lo

  • Answered by AI
  • Q5. Tell me about yourself.
  • Ans. 

    I am a dedicated and experienced Customer Care Executive with a strong focus on providing excellent service.

    • Experienced in handling customer inquiries and resolving issues

    • Proficient in using customer relationship management (CRM) software

    • Skilled in active listening and effective communication

    • Able to remain calm and professional in challenging situations

    • Demonstrated ability to meet and exceed customer satisfaction goals

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Well I won’t advice anyone working with Myntra.

Customer Care Executive Interview Questions Asked at Other Companies

asked in Startek
Q1. What would you do if you win 1billion dollar lottey?
Q2. Introduction Explain something in English What is customer care o ... read more
Q3. 1. If the customer had two queries at the same time,how did you h ... read more
Q4. Tell me about this product how will sell to the customer
Q5. How will you handle irrated customers?

Interview questions from similar companies

I applied via Walk-in and was interviewed in Apr 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About online shopping

Interview Preparation Tips

Interview preparation tips for other job seekers - They check whether you are fluent in english and hindi
Versant test

I applied via Recruitment Consultant and was interviewed in Aug 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Tellme about yourself and How long you will stay if we hire you??

Interview Preparation Tips

Interview preparation tips for other job seekers - They look for genuine reason and how confident we are.nothing much complicated.

I applied via Naukri.com and was interviewed in Nov 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What you know about ajio

Interview Preparation Tips

Interview preparation tips for other job seekers - It's soo good, cooperative
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Apr 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me something about your self What is strength and weakness How do you see your self on next 5years.
Round 2 - HR 

(1 Question)

  • Q1. Are you willing to relocate. What type of work environment do you like the most

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and prepare all the interview questions .

I applied via Walk-in and was interviewed in Dec 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about your self
  • Q2. Why should I hire you
  • Q3. What is your salary expectation

Interview Preparation Tips

Interview preparation tips for other job seekers - First you should take time and after that you can give answer properly

I applied via Recruitment Consulltant and was interviewed in Nov 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

Firstly i got call from random number, as you guys get also .
She is Niti Mam HR and we do the conversation. It goes well.
Second and Third Round Taken by Manager and Associates Team Member.
They Give me the task, and i have to perform according to the situation.
The interview goes very well and Easy and They all are good,
One thing more is that they give you the full time to speak and they here you and very supportive,
As I say for the last time.........
Now I'm On the way where i have to reach.
Thanks

Round 2 - HR 

(1 Question)

  • Q1. Give you Introduction

Interview Preparation Tips

Interview preparation tips for other job seekers - Very Easy and they give you the time.
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I was interviewed in Oct 2023.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. As you like ok
  • Q2. Any question for me
Round 3 - One-on-one 

(4 Questions)

  • Q1. I am very confident . I am ready
  • Q2. I am hard working.
  • Q3. I am good listener
  • Q4. I am cold gusy
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Dec 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Will check your language skills
  • Q2. Screening oif your resume
Round 3 - Aptitude Test 

Typeing test was given speed of minimum 29/wp with 98% of accuracy

Round 4 - HR 

(3 Questions)

  • Q1. General questions like experience
  • Q2. How you will manage cold calls
  • Ans. 

    I will start with a friendly introduction and try to understand their needs before pitching my product/service.

    • Introduce myself and the company

    • Ask if they have a few minutes to talk

    • Try to understand their needs and requirements

    • Pitch my product/service accordingly

    • Handle objections and provide solutions

    • Thank them for their time and follow up if necessary

  • Answered by AI
  • Q3. And about your speeking skils

Interview Preparation Tips

Interview preparation tips for other job seekers - All the process will be done on same day, for me it took 4hrs

Myntra Interview FAQs

How many rounds are there in Myntra Customer Care Executive interview?
Myntra interview process usually has 2 rounds. The most common rounds in the Myntra interview process are HR, Group Discussion and Technical.
What are the top questions asked in Myntra Customer Care Executive interview?

Some of the top questions asked at the Myntra Customer Care Executive interview -

  1. What tools have you used to manage a remote te...read more
  2. What scripting language do you kn...read more
  3. What programming languages do you kn...read more

Tell us how to improve this page.

Myntra Customer Care Executive Interview Process

based on 4 interviews

Interview experience

3.5
  
Good
View more
Myntra Customer Care Executive Salary
based on 80 salaries
₹1.1 L/yr - ₹5 L/yr
7% more than the average Customer Care Executive Salary in India
View more details

Myntra Customer Care Executive Reviews and Ratings

based on 22 reviews

3.7/5

Rating in categories

4.1

Skill development

3.9

Work-life balance

4.2

Salary

3.4

Job security

4.0

Company culture

3.0

Promotions

3.9

Work satisfaction

Explore 22 Reviews and Ratings
Data Analyst
209 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Manager
207 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Senior Assistant
193 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Senior Officer
184 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Senior Manager
178 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Explore more salaries
Compare Myntra with

Flipkart

4.0
Compare

Amazon

4.1
Compare

Meesho

3.7
Compare

LimeRoad

2.6
Compare
Did you find this page helpful?
Yes No
write
Share an Interview