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Myntra Customer Care Executive Reviews

Updated 19 Feb, 2025

Overall Rating

3.7/5

based on 22 reviews

Rating distribution

5

8 (36.4%)

4

6 (27.3%)

3

6 (27.3%)

2

0 (0%)

1

2 (9.1%)

Category Ratings

4.2

Salary

4.1

Skill development

4.0

Company culture

3.9

Work-life balance

3.9

Work satisfaction

3.4

Job security

3.0

Promotions

What employees say about Myntra?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

60% employees reported

Flexible timing

50% employees reported

No travel

88% employees reported

View more detailed insights

Gender based rating

3.4

Rated by Women

11 reviews

4.9

Rated by Men

8 reviews

Myntra is rated 3.7 out of 5 stars on AmbitionBox, based on 22 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with ... Read more

Myntra is rated 3.7 out of 5 stars on AmbitionBox, based on 22 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Top Mentions in Myntra Customer Care Executive Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

22 reviews found

Sort by: Popular

Customer Care Executive in Indore (working remotely)

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

3.0

Job security

1.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 19 Feb 2025

Likes

Shift time

Salary - Excellent
Skill development - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

I didnt like Daily updates and changes in yoda

Promotions - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Care Executive (working remotely)

Part Time

·

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

5.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 26 Jul 2024

Likes

Likes It's a great place to start a career and has a lot of scope for learning and developing new skills

Salary - Excellent
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Work life balance is not upto the mark and too much competition in each department

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Bangalore / Bengaluru

Full Time

·

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

4.0

Skill development

1.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 18 Mar 2023

Likes

Company fired employees with out any prior notice.. there is no job security..

Salary - Good
Skill development - Good

Dislikes

lack of job security..

Job security - Bad
Promotions - Poor

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Care Executive (working remotely)

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 28 Oct 2024

Likes

Time management

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

There is nothing to dislike

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Care Executive in Bangalore / Bengaluru

Full Time

·

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 02 Nov 2023

Likes

It was very impressive working there

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent

Dislikes

The

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Read Myntra Customer Care Executive Reviews based on locations

3.3

Bangalore / Bengaluru

(11)

Customer Care Executive in Bangalore / Bengaluru

Full Time

·

Customer Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 02 Dec 2022

Likes

Atmosphere awesome

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing everything good

Work Details

Work days: Monday to Friday (Flexible Timings)

Customer Care Executive (working remotely)

Full Time

·

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 19 May 2023

Likes

Nothing. This is regarding the interview process. I didn't joined Myntra.

Dislikes

We were told to join the interview link at 11 am sharp. The HR joined the link on 12:30 am. Only one person was taking interviews of 60 candidates. He started alphabetically. We were waiting till evening 7pm but were not interviewed till then. Nor they confirmed if our interview will happen on the same day. The salary they were offering was 11.5k per month. Worst experience regarding the interview....Read More

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Myntra.

Customer Care Executive in Indore (working remotely)

Intern

·

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

1.0

Promotions

2.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 16 Apr 2024

Likes

It was nice working with the team. Got an opportunity to develop communication skills and learned how to attend customers with patience.

Dislikes

Too many calls to attend there is no appraisal or promotions even if you are working hard or taking calls passionately.

Promotions - Bad
Work satisfaction - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Customer Care Executive in Noida

Customer Care Service Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

2.0

Skill development

1.0

Job security

3.0

Promotions

4.0

Work satisfaction

3.0

Company culture

1.0

Work-life balance

posted on 11 Apr 2021

Likes

First of all I would like to say that work environment was quite nice bcz our team member was nice they helped each other always and team leader always appreciate us for our work either work good or bad, so it gibes ur motivation or dedication to do work without pressure.

Work satisfaction - Good

Dislikes

My first point would be there is little bit problem in salary management that always Used to be late for a week, and it was contractual based so when the time comes to be perfection and prove my self in that position, contact was expailed.

Salary - Bad
Skill development - Poor
Job security - Bad
Work-life balance - Bad

Work Details

Job was quite interesting and we used to a dedicated work during the time of work environment was professional, learn soft skills during that work , customer handling on call, and many things.

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Care Executive in Thane

Email Support Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

4.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 11 Feb 2022

Likes

Good experience

Skill development - Good
Promotions - Good
Company culture - Good
Work-life balance - Good

Dislikes

NA

Customer Care Executive in At Brilliant convention, indore

Operations Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 16 Apr 2021

Likes

Yes, I enjoyed working with Myntra till it was in TP but now it shifted to Q conneqt and they are not providing enough salary as per work load

Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Excellent

Dislikes

Nothing was bad with myntra.all good

Salary - Poor

Work Details

Good

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Banglore

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 24 Oct 2020

Likes

Everything is wonderful

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Work timing and 6 days working

Work Details

Brilliant

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Care Executive in Indore

cce Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 16 May 2021

Likes

amazing experience

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

nothing

Work Details

good

Work days: Monday to Saturday (Strict Timings)

Customer Care Executive in Bangalore / Bengaluru

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 14 Sep 2018

Likes

Excellent work culture and peer support.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Bit hectic during sales. But nothing out of the ordinary.

Work Details

It is challenging at times. But with help from the leadership, always manageable.

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Care Executive in Bangalore / Bengaluru

Customer service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 08 May 2018

Likes

Best team and environment.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No dislike

Work Details

Best work

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Employee Benefits

Almost all facilities

Customer Care Executive in Bangalore / Bengaluru

Marketing Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 02 Jun 2018

Likes

Nothing to like about.

Dislikes

Worst management specially in CC department. So much.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Bangalore / Bengaluru

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

2.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 29 Mar 2018

Likes

My training team was awesome and after that when I was moved to floor I got a awesome team as it went on the people in my team started leaving the job and sme have moved to other team.. after tht it's k..

Skill development - Good
Company culture - Good
Work-life balance - Good

Dislikes

The people in the higher management is not that supportive..

Promotions - Poor

Work Details

I was in customer service for more than 2yrs..

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Bangalore / Bengaluru

Customer service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 10 Feb 2018

Likes

Friendly environment, extra benifits to every employee.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

One side cab.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Care Executive in Bangalore / Bengaluru

Subject / Specialization Teacher Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 19 Jan 2018

Overall Rating

Good

Customer Care Executive in Bangalore / Bengaluru

Operation s Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

2.0

Skill development

3.0

Job security

3.0

Promotions

1.0

Work satisfaction

3.0

Company culture

1.0

Work-life balance

posted on 25 Apr 2019

Likes

Good to be back taking calls and learning about e commerce

Dislikes

Poor management.

Salary - Bad
Skill development - Poor
Work satisfaction - Bad
Work-life balance - Bad

Work Details

Middle management needs to learn people handling skills.

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 22 Myntra reviews submitted by Myntra employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Myntra is the right company for you. 60% of employees reported the working ...days at Myntra as Rotational Shift. 50% employees reported the work timings at Myntra as Flexible timing. Read more

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Myntra Customer Care Executive Salary

based on 80 salaries

₹1.1 L/yr - ₹5 L/yr

7% more than the average Customer Care Executive Salary in India

View more details

Employee Benefits for Myntra Customer Care Executive

Free meal

5 total responses

Office cab/shuttle

4 total responses

International/On-site exposure

2 total responses

Annual health checkup

2 total responses

+24 more benefits

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