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FirstCry Customer Care Executive Reviews

based on 18 reviews
Updated 22 Sep, 2023

Overall Rating

3.4/5
How AmbitionBox ratings work?

Category Ratings

4.3

Skill development

3.9

Salary & Benefits

3.7

Company culture

3.7

Work Satisfaction

3.5

Promotions/Appraisal

3.5

Job Security

3.4

Work-Life balance

Top Mentions in FirstCry Customer Care Executive Reviews

18 reviews found

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People also ask about FirstCry's Customer Care Executives

Is FirstCry a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.4 out of 5 from over 18 employee reviews, it's clear that most customer care executives have an average experience working at FirstCry. Skill development holds the highest rating at 4.3, while work-life balance is rated the lowest amongst all factors at 3.4. Read reviews about skill development and work-life balance on AmbitionBox.
Does FirstCry pay their Customer Care Executives well?
According to AmbitionBox reviews, FirstCry customer care executives rate their salary and benefits at 3.9 out of 5, based on 18 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about FirstCry's customer care executives salaries here and to read reviews specifically about salary and benefits at FirstCry for customer care executives, click here.
How is the work culture at FirstCry for Customer Care Executives?
Work culture at FirstCry for customer care executives is rated 3.7 out of 5 by 18 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at FirstCry for customer care executives, click here.
How is the job security at FirstCry for Customer Care Executives?
Based on 18 reviews on AmbitionBox, FirstCry's customer care executives rate job security at 3.5 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at FirstCry for customer care executives, click here.

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Gender Based Ratings for FirstCry Customer Care Executive

based on 15 reviews
4.5
Rated by 9 Women

Rated 4.8 for Skill Development and 4.7 for Work-Life Balance

women
2.4
Rated by 6 Men

Rated 4.0 for Skill Development and 3.8 for Salary & Benefits

men

Working Days for FirstCry Customer Care Executive

based on 18 reviews
Rotational Shift
36%
Alternate Saturday off
29%
Other
21%
Monday to Saturday
7%
Monday to Friday
7%

Work Timings for FirstCry Customer Care Executive

based on 18 reviews
Strict (9am - 6pm)
Strict (10am - 7pm)
Flexible timing
52%
30%
18%

Shift Timings for FirstCry Customer Care Executive

based on 18 reviews
Day shift
100%

Business Travel for FirstCry Customer Care Executive

based on 18 reviews
No travel
64%
Within city
36%
FirstCry Customer Care Executive Salary
based on 62 salaries
₹1.6 L/yr - ₹3.5 L/yr
7% less than the average Customer Care Executive Salary in India
View more details
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